Smile Hotel Premium Sapporo Susukino

Hotels
8.1 (1248 reviews)
Chuoku Minami 4 jo Nishi 1 chome 13-1 , Sapporo , jp

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Children allowed

Facilities

Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Massage services
Wheelchair accessible
Kid meals
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Cons:
Issues with HVAC
Lack of washlet
Breakfast food replenishment

Categories

Cleanliness
7.49
The rooms were spotlessly clean, but some mentioned issues like dishes not cleaned properly.
Service
8.46
The staff were very friendly and helpful with requests.
Location
9
Great location, very close to shopping and dining in Susukino.
Room Quality
7.95
Rooms were a decent size and cozy, but some issues with HVAC.
Amenities
7.48
Amenities were replaced consistently, but issues with air conditioning and lack of washlets were noted.
Value for Money
7.94
The pricing was considered fair for the provided services and dining options.
Food and Beverage
7.99
Breakfast was good but there were problems with replenishing food promptly.
Overall Experience
8.46
Most guests had a positive experience despite a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:52

Property Description

Central Location
Located just a 6-minute walk from Sapporo TV Tower, Smile Hotel Premium Sapporo Susukino is the perfect base to explore the vibrant city of Sapporo. With Sapporo Clock Tower and Odori Park within walking distance, you'll be in the heart of all the action.

Comfortable Accommodation
Our 3-star hotel offers well-equipped rooms with modern amenities including air conditioning, satellite TV, and a cozy bath to unwind after a day of sightseeing. The 24-hour front desk and luggage storage ensure a hassle-free stay for all guests.

Delicious Dining Options
Start your day right with a delicious buffet breakfast served every morning at our property. Whether you're craving local flavors or international cuisine, our on-site restaurant caters to all tastes.

Book your stay at Smile Hotel Premium Sapporo Susukino now for a memorable experience in Sapporo!

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 2000 per day.

Location

Guest Reviews

8.1
Based on 1248 reviews
Cleanliness: 7.49
Service: 8.46
Location: 9
Room Quality: 7.95
Amenities: 7.48
Value for Money: 7.94
Food and Beverage: 7.99
Overall Experience: 8.46
S
Sophie • couple • gb
9
Pros:

Loved the car park!

2026-03-28 • via Nuitee
吾朗 • couple • jp
9
2026-03-28 • via Nuitee
T
Takashi • family_with_children • jp
9
2026-03-27 • via Nuitee
J
JHIH SIANG • solo_traveller • tw
8
Pros:

住宿地點很好 離薄野站步行約五分鐘

Cons:

空間有限 29吋行李箱較難全開

2026-03-26 • via Nuitee
W
wenchieh • family_with_children • tw
9
2026-03-25 • via Nuitee
J
Jenica • couple • jp
8
2026-03-25 • via Nuitee
R
Ryan • family_with_children • ca
10
Pros:

Good location, nice staff, incredible price despite being booked on super short notice after an issue with previous accomodations

Cons:

nothing, highly recommend staying here

2026-03-23 • via Nuitee
E
Elio • family_with_children • ch
5
Pros:

Frühstücksbuffet, Lage

Cons:

Fenster konnte man nicht öffnen und es war eine Folie drauf, wo man nicht nach draussen sehen konnte. Deshalb wusste man nie was draussen gerade passierte.

2026-03-21 • via Nuitee
U
UETAKE • couple • jp
8
2026-03-20 • via Nuitee
D
DUCKYEO • couple • kr
10
It’s nice that it’s located in the city center, allowing for walks in the nearby stream park, and the subway station was
2026-03-20 • via Nuitee
美帆 • couple • jp
7
2026-03-19 • via Nuitee
M
Mihoka • family_with_children • jp
7
2026-03-19 • via Nuitee
S
Seiko • family_with_children • jp
8
Pros:

お部屋は清潔でベッドも広々快適に過ごせました。スタンドミラーが常備されているのが良かったです。

Cons:

シャワールームのすえた匂いがしたのが残念でした。

2026-03-17 • via Nuitee
Z
Zewen • couple • jp
9
2026-03-17 • via Nuitee
M
MAYUMI • couple • jp
4
残念です
Pros:

良くも悪くもない宿泊施設でした

Cons:

怪我をして松葉杖だったので事前に出発日のタクシーの手配は確実にしていただけるか電話で問い合わせていましたが、ホテルに到着して手配を頼んだら結局取れませんでした
介護タクシーをやっと捕まえて駅に向かいましたが、こんなことならもっと駅近のホテルを予約すればよかったです
無理ならその時点でで言ってくれればキャンセルしたのにと思いました

2026-03-16 • via Nuitee
R
Ricard • family_with_children • ca
7
2026-03-15 • via Nuitee
J
JUNICHI • family_with_children • jp
7
2026-03-14 • via Nuitee
忠元 • family_with_children • tw
9
2026-03-13 • via Nuitee
K
Katsuhiko • family_with_children • jp
10
Pros:

清潔、明るい、すすきのや二条市場に近く利便性もいい。

Cons:

なし

2026-03-12 • via Nuitee
H
Hattori • solo_traveller • jp
8
Pros:

とても快適でした。
ありがとうございました。

Cons:

・ユニットバスのカーテンの裾が短く、シャワーの水圧でバスの外に出てしまい床を濡らしてしまいました。カーテンの裾におもりをつけるかカーテンを長くするかした方がいいと思います。

2026-03-09 • via Nuitee