Smile Hotel Premium Sapporo Susukino

Hotels
8.1 (1248 reviews)
Chuoku Minami 4 jo Nishi 1 chome 13-1 , Sapporo , jp

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Children allowed

Facilities

Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Massage services
Wheelchair accessible
Kid meals
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Cons:
Issues with HVAC
Lack of washlet
Breakfast food replenishment

Categories

Cleanliness
7.49
The rooms were spotlessly clean, but some mentioned issues like dishes not cleaned properly.
Service
8.46
The staff were very friendly and helpful with requests.
Location
9
Great location, very close to shopping and dining in Susukino.
Room Quality
7.95
Rooms were a decent size and cozy, but some issues with HVAC.
Amenities
7.48
Amenities were replaced consistently, but issues with air conditioning and lack of washlets were noted.
Value for Money
7.94
The pricing was considered fair for the provided services and dining options.
Food and Beverage
7.99
Breakfast was good but there were problems with replenishing food promptly.
Overall Experience
8.46
Most guests had a positive experience despite a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:52

Property Description

Central Location
Located just a 6-minute walk from Sapporo TV Tower, Smile Hotel Premium Sapporo Susukino is the perfect base to explore the vibrant city of Sapporo. With Sapporo Clock Tower and Odori Park within walking distance, you'll be in the heart of all the action.

Comfortable Accommodation
Our 3-star hotel offers well-equipped rooms with modern amenities including air conditioning, satellite TV, and a cozy bath to unwind after a day of sightseeing. The 24-hour front desk and luggage storage ensure a hassle-free stay for all guests.

Delicious Dining Options
Start your day right with a delicious buffet breakfast served every morning at our property. Whether you're craving local flavors or international cuisine, our on-site restaurant caters to all tastes.

Book your stay at Smile Hotel Premium Sapporo Susukino now for a memorable experience in Sapporo!

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 2000 per day.

Location

Guest Reviews

8.1
Based on 1248 reviews
Cleanliness: 7.49
Service: 8.46
Location: 9
Room Quality: 7.95
Amenities: 7.48
Value for Money: 7.94
Food and Beverage: 7.99
Overall Experience: 8.46
R
rylee • couple • ca
8
it was a great location but the parking was expensive and the bed was uncomfortable
Pros:

very close to everything, nice shower

Cons:

The pillows and bed were uncomfortable and it was really hard to control the heat in the room

2026-05-14 • via Nuitee
V
Vivian • family_with_children • us
10
2026-05-13 • via Nuitee
H
Hisashi • solo_traveller • jp
10
2026-05-13 • via Nuitee
X
XUE LI • solo_traveller • ca
7
2026-05-13 • via Nuitee
S
SAYO • solo_traveller • jp
8
ライブ遠征にはお手頃ホテル
Pros:

スタッフの対応が親切だった
ダブルルームのシングル利用だったのでベッドが広くて寝やすかった

Cons:

バスルームのシャワーカーテンの匂いが臭かった
連泊したが近隣の部屋の掃除の音がうるさかった
ランドリーの機会が古い、特に乾燥機は蓋の内側に布テープで補強されていた。

2026-05-12 • via Nuitee
M
MINJU • couple • tw
9
2026-05-11 • via Nuitee
B
BOYI • extended_group • tw
9
2026-05-11 • via Nuitee
瀧谷 • solo_traveller • jp
7
2026-05-10 • via Nuitee
淂雍 • couple • tw
10
2026-05-09 • via Nuitee
Y
Yu • couple • tw
7
2026-05-09 • via Nuitee
D
Daniel Philipp • solo_traveller • de
8
2026-05-08 • via Nuitee
T
Tetsuya • solo_traveller • jp
8
2026-05-08 • via Nuitee
伊藤 • couple • jp
8
便利で居心地良く安眠ありがとう
Pros:

大変綺麗で室内も使いやすかった。
安いお値段でありがとうございました。

Cons:

特にありません

2026-05-07 • via Nuitee
T
Truong • couple • vn
10
Pros:

Nằm ngay trung tâm rất tiện

2026-05-07 • via Nuitee
D
Devin • family_with_children • us
10
2026-05-06 • via Nuitee
T
TAKUMI • solo_traveller • jp
10
2026-05-06 • via Nuitee
S
sanae • couple • jp
7
場所が良い
Pros:

朝食は良かったです。立地条件もよく、また利用したいと思いました。

Cons:

ホテルを探すのが大変でした。ホテル名が小さくて分かりにくい。もう少し大きくホテル名を書いてたら良かったです。何回も同じ場所を通っても名前が小さくて探せず、結局30分以上探しました。駐車場も空きスペースがなくて大変だった。ベッドも少し固く感じました

2026-05-06 • via Nuitee
R
Ratthaporn • solo_traveller • th
9
2026-05-06 • via Nuitee
欣儀 • extended_group • tw
10
2026-05-06 • via Nuitee
まーちゃんママ • solo_traveller • jp
1
Pros:

余り無い

Cons:

暖房が壊れてるのに
対応悪くて、寒すぎて
言ったら　小さいストーブ持ってきた
帰る時も　暖房壊れてて
すいませんも言わない
もう二度と泊まらない😡

2026-05-05 • via Nuitee