Smile Hotel Premium Sapporo Susukino

Hotels
8.1 (1374 reviews)
Chuoku Minami 4 jo Nishi 1 chome 13-1 , Sapporo , jp

Children allowed

Facilities

Parking
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Massage services
Wheelchair accessible
Kid meals
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Cons:
Issues with HVAC
Lack of washlet
Breakfast food replenishment

Categories

Cleanliness
7.49
The rooms were spotlessly clean, but some mentioned issues like dishes not cleaned properly.
Service
8.46
The staff were very friendly and helpful with requests.
Location
9
Great location, very close to shopping and dining in Susukino.
Room Quality
7.95
Rooms were a decent size and cozy, but some issues with HVAC.
Amenities
7.48
Amenities were replaced consistently, but issues with air conditioning and lack of washlets were noted.
Value for Money
7.94
The pricing was considered fair for the provided services and dining options.
Food and Beverage
7.99
Breakfast was good but there were problems with replenishing food promptly.
Overall Experience
8.46
Most guests had a positive experience despite a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:52

Property Description

Central Location
Located just a 6-minute walk from Sapporo TV Tower, Smile Hotel Premium Sapporo Susukino is the perfect base to explore the vibrant city of Sapporo. With Sapporo Clock Tower and Odori Park within walking distance, you'll be in the heart of all the action.

Comfortable Accommodation
Our 3-star hotel offers well-equipped rooms with modern amenities including air conditioning, satellite TV, and a cozy bath to unwind after a day of sightseeing. The 24-hour front desk and luggage storage ensure a hassle-free stay for all guests.

Delicious Dining Options
Start your day right with a delicious buffet breakfast served every morning at our property. Whether you're craving local flavors or international cuisine, our on-site restaurant caters to all tastes.

Book your stay at Smile Hotel Premium Sapporo Susukino now for a memorable experience in Sapporo!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 2000 per day.

Location

Guest Reviews

8.1
Based on 1374 reviews
Cleanliness: 7.49
Service: 8.46
Location: 9
Room Quality: 7.95
Amenities: 7.48
Value for Money: 7.94
Food and Beverage: 7.99
Overall Experience: 8.46
S
SATHIRAPANYA solo_traveller th
9
2026-06-06 via Nuitee
M
mituyosi solo_traveller jp
8
Pros:

繁華街に近かった

Cons:

特に無し

2026-06-06 via Nuitee
S
seiji solo_traveller jp
10
2026-06-05 via Nuitee
C
Caroline solo_traveller de
9
Pros:

Gute Lage im Zentrum Sapporos. Gutes Frühstück mit viel Auswahl. Waschmaschine vorhanden. Modernes, gemütliches Zimmer. Genug Platz um 2 große Koffer zu öffnen.

2026-06-05 via Nuitee
Y
Yutthana solo_traveller th
9
Pros:

Location is good and all room function is great, claen and comfort

Cons:

Hotel should have space for dining or relax

2026-06-03 via Nuitee
佐藤 solo_traveller jp
8
感謝
Pros:

ロケーションが良くて便利

Cons:

とくになし

2026-06-03 via Nuitee
S
SASAKI solo_traveller jp
6
Pros:

普通でした

Cons:

枕が高くて眠れなかった

2026-06-02 via Nuitee
D
David solo_traveller au
10
Pros:

Great location

2026-06-01 via Nuitee
U
uchikoshi solo_traveller jp
7
2026-05-31 via Nuitee
C
Chun Keet extended_group my
8
2026-05-30 via Nuitee
C
Chloe solo_traveller ca
8
Would recommend and totally come back!
Pros:

Great location! Very clean.

Cons:

Breakfast.

2026-05-28 via Nuitee
R
RAY couple us
9
VERY GOOD
Cons:

NO BOTTLE WATER IN ROOM

2026-05-27 via Nuitee
F
FAN solo_traveller cn
10
2026-05-26 via Nuitee
意婷 couple tw
9
Pros:

地理位置!

Cons:

飲料機選項太少

2026-05-26 via Nuitee
I
INOUE solo_traveller jp
5
まあまあ
Pros:

ロケーションとコストパフォーマンス

Cons:

エアコンが冷房のみで暖房が使えない。
寒かった

2026-05-26 via Nuitee
J
Jan solo_traveller de
10
2026-05-26 via Nuitee
N
nack224 solo_traveller jp
7
普通のホテルです
Pros:

お部屋の中はとても綺麗でした。

Cons:

エレベーターホールにガウンが設置されているのは、清潔なものかどうか分かりづらく不快でした。実際にあまり綺麗なものではありませんでした。
カウンター近くにインバウンドの方々が滞留してエレベーターの乗り降りもしづらく不快でした。もう少し交通整理していただきたいですね。

2026-05-26 via Nuitee
M
MIHANE couple jp
10
楽しかった!
Pros:

お部屋がとてもお綺麗だった

Cons:

特になし

2026-05-26 via Nuitee
S
Saki couple jp
8
便利!気軽に宿泊できる
Pros:

立地が良く便利
コスパが良い

2026-05-26 via Nuitee
N
NORIKO solo_traveller jp
9
2026-05-26 via Nuitee