Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Location
Service
Comfortable beds
Friendly staff
Cons:
Cleanliness issues
Noise disturbances
Outdated amenities

Categories

Cleanliness
6.64
Several reviews noted issues with bathroom cleanliness and general room hygiene.
Service
9.61
Multiple comments highlighted friendly and helpful staff.
Location
9.65
The location was frequently praised for its convenience and access to local attractions.
Room Quality
7.6
Issues with outdated furnishings and cleanliness were reported.
Amenities
8.13
Amenities were mentioned but noted to be lacking in quality, especially in the breakfast coffee.
Value for Money
6.59
Guests felt the hotel did not meet expectations for a 4-star rating, affecting perceived value.
Food and Beverage
7.14
Reviews indicated dissatisfaction with the breakfast options and quality.
Overall Experience
8.61
Mixed experiences but a general sentiment of enjoyment despite several negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:42

Property Description

Historic Charm in the Heart of Segovia

Central Location for Exploring
Discover the enchanting old streets of Segovia right outside your door. Perfect for leisurely walks and exploring the city's historic sites and vibrant shopping areas.

Ideal for Events and Business
With excellent meeting rooms and a central location near Madrid, Los Arcos is the perfect venue for your next event or seminar. Enjoy complimentary minibar and safe during your stay.

Book now to experience the rich history and modern convenience of Los Arcos in Segovia.

Important information:

When booking more than 3 rooms, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 3065 reviews
Cleanliness: 6.64
Service: 9.61
Location: 9.65
Room Quality: 7.6
Amenities: 8.13
Value for Money: 6.59
Food and Beverage: 7.14
Overall Experience: 8.61
Álvaro • couple • es
8
2026-03-07 • via Nuitee
C
Canellas Leite • family_with_children • br
10
Excelente hotel em Segovia
Pros:

Limpeza, apartamento e localização. Tudo Top!

2026-03-07 • via Nuitee
J
Jakob • family_with_children • ch
8
2026-03-06 • via Nuitee
M
Mendo Sanchez • solo_traveller • es
10
Pros:

Perfecta ubicación, cercano al centro

2026-03-06 • via Nuitee
T
Teresa • family_with_children • es
7
2026-03-05 • via Nuitee
J
Jose Ramon • family_with_children • es
10
Pros:

Muy buena situación, con parking. Buen desayuno, buen trato, todo muy bien. Recomendable.

2026-03-05 • via Nuitee
M
Maria • extended_group • es
7
2026-03-05 • via Nuitee
M
Mascaraque • couple • es
7
2026-03-05 • via Nuitee
L
Lenus Luminita • family_with_children • es
10
Pros:

todo

2026-03-04 • via Nuitee
M
Maria Mercedes • couple • es
6
2026-03-04 • via Nuitee
L
Lucie • family_with_children • cz
7
2026-03-04 • via Nuitee
J
J Manuel • solo_traveller • es
9
2026-03-04 • via Nuitee
J
Jose • family_with_children • es
10
Escapada encantadora. fin de semana en pareja en una ciudad maravillosa
Pros:

la ubicación a 4 pasos del acueducto, la habitación muy amplia y confortable, plaza de parking en el mismo hotel y la bollería del desayuno..."excepcional".

Cons:

no tener vistas desde la habitación.
Ni a la calle ni a Segovia ni al paisaje

2026-03-03 • via Nuitee
O
Olaia • family_with_children • es
9
Pros:

La ubicación

Cons:

Nada

2026-03-02 • via Nuitee
A
Ana • couple • es
8
Lo mejor, la ubicación
Pros:

Lo mejor, la limpieza y la ubicación. Cama grande y cómoda

Cons:

La almohada nada cómoda, el personal muy distante y el desayuno de la taberna pequeño y caro para la cantidad servida

2026-03-02 • via Nuitee
N
noelia • family_with_children • es
9
Bien
Pros:

La ubicación y el trato del personal

Cons:

El desayuno era un poco justo en variedad y los de la habitación de al lado hacían muchísimo ruido.

2026-03-01 • via Nuitee
A
Alejandro • extended_group • es
8
Cons:

Hacia mucho calor en las habitaciones

2026-03-01 • via Nuitee
I
Ismael • family_with_children • es
3
Pros:

Solo la ubicación

Cons:

No me gustó la habitación, el ruido, se escuchaba todo y las camas ... Fatal, la verdad esq no parecía un hotel de 4*

2026-03-01 • via Nuitee
N
NEREA • family_with_children • es
5
No es un hotel de 4 estrellas
Pros:

El personal amable

Cons:

La ducha estaba rota, con humedades
Demasiado calor
Las mantas eran viejas
Le sobra una estrella

2026-03-01 • via Nuitee
J
Jose Luis • family_with_children • es
8
Pros:

La ubicacion

Cons:

Poco insonorizadas las habitaciones, desayuno no acorde a un hotel 4 estrellas

2026-03-01 • via Nuitee