Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Location
Service
Comfortable beds
Friendly staff
Cons:
Cleanliness issues
Noise disturbances
Outdated amenities

Categories

Cleanliness
6.64
Several reviews noted issues with bathroom cleanliness and general room hygiene.
Service
9.61
Multiple comments highlighted friendly and helpful staff.
Location
9.65
The location was frequently praised for its convenience and access to local attractions.
Room Quality
7.6
Issues with outdated furnishings and cleanliness were reported.
Amenities
8.13
Amenities were mentioned but noted to be lacking in quality, especially in the breakfast coffee.
Value for Money
6.59
Guests felt the hotel did not meet expectations for a 4-star rating, affecting perceived value.
Food and Beverage
7.14
Reviews indicated dissatisfaction with the breakfast options and quality.
Overall Experience
8.61
Mixed experiences but a general sentiment of enjoyment despite several negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:42

Property Description

Historic Charm in the Heart of Segovia

Central Location for Exploring
Discover the enchanting old streets of Segovia right outside your door. Perfect for leisurely walks and exploring the city's historic sites and vibrant shopping areas.

Ideal for Events and Business
With excellent meeting rooms and a central location near Madrid, Los Arcos is the perfect venue for your next event or seminar. Enjoy complimentary minibar and safe during your stay.

Book now to experience the rich history and modern convenience of Los Arcos in Segovia.

Important information:

When booking more than 3 rooms, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 3049 reviews
Cleanliness: 6.64
Service: 9.61
Location: 9.65
Room Quality: 7.6
Amenities: 8.13
Value for Money: 6.59
Food and Beverage: 7.14
Overall Experience: 8.61
E
ELVIRA • family_with_children • es
9
Pros:

La ubicación perfecta

2026-02-13 • via Nuitee
M
Mario • couple • es
8
2026-02-12 • via Nuitee
S
Steve • couple • gb
10
Pros:

Location, staff and facilities

2026-02-12 • via Nuitee
S
Silvia • couple • es
10
Pros:

La cama muy cómoda, muy limpio y muy bien ubicado

2026-02-12 • via Nuitee
S
Silvia • couple • es
10
2026-02-12 • via Nuitee
T
Tito 14 • family_with_children • es
8
Pros:

La ubicacion

Cons:

Los muebles de la habitación estaban un poco dañados y daba mal efecto.

2026-02-12 • via Nuitee
M
Maria • family_with_children • es
10
Pros:

La ubicación genial, muy cerca del acueducto, genial que tenga parking y muy amables!!

2026-02-11 • via Nuitee
M
Magda • couple • es
9
2026-02-11 • via Nuitee
I
Iñaki • family_with_children • es
10
Pros:

Orden y limpieza

2026-02-10 • via Nuitee
D
Diego • family_with_children • es
6
2026-02-10 • via Nuitee
D
DULCE MARIA • family_with_children • es
8
Pros:

La ubicación y la limpiezaL

Cons:

Las instalaciones un poco antiguas

2026-02-09 • via Nuitee
M
Monica • family_with_children • br
8
2026-02-09 • via Nuitee
A
Alicia • couple • es
10
2026-02-09 • via Nuitee
K
Karine • solo_traveller • br
10
Pros:

Hotel muito confortável

2026-02-09 • via Nuitee
M
Martínez Girona • couple • es
8
2026-02-09 • via Nuitee
M
Manuel • family_with_children • es
6
Pros:

La habitacion esta bien acorde al precio. Los trabajadores son amables y serviciales. Estaba limpio. La ubicación esta genial a 5 mins a pie del acueducto. Hay parking aunque la plazas son pocas pero justo enfrente hay zona azul y nosotros encontramos sitio fácil.

Cons:

La habitacion olía a desagüe muchísimo era bastante desagradable. Aunque pagues relativamente poco por la estancia, esas cosas no deberían suceder. El olor de verdad que era muy intenso es como si no hubiesen ventilado desde hace mucho. Las almohadas no eran muy cómodas y la cama muy normal de muelles.

2026-02-08 • via Nuitee
G
Galindo's • family_with_children • es
10
Pros:

Las vistas del Acueducto

Cons:

Todo bien

2026-01-31 • via Nuitee
P
Pablo • couple • es
8
2026-01-30 • via Nuitee
L
López • family_with_children • es
7
Pros:

La habitación

Cons:

Que no tuviera vistas

2026-01-30 • via Nuitee
M
massimo • couple • it
8
2026-01-29 • via Nuitee