Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Location
Service
Comfortable beds
Friendly staff
Cons:
Cleanliness issues
Noise disturbances
Outdated amenities

Categories

Cleanliness
6.64
Several reviews noted issues with bathroom cleanliness and general room hygiene.
Service
9.61
Multiple comments highlighted friendly and helpful staff.
Location
9.65
The location was frequently praised for its convenience and access to local attractions.
Room Quality
7.6
Issues with outdated furnishings and cleanliness were reported.
Amenities
8.13
Amenities were mentioned but noted to be lacking in quality, especially in the breakfast coffee.
Value for Money
6.59
Guests felt the hotel did not meet expectations for a 4-star rating, affecting perceived value.
Food and Beverage
7.14
Reviews indicated dissatisfaction with the breakfast options and quality.
Overall Experience
8.61
Mixed experiences but a general sentiment of enjoyment despite several negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:42

Property Description

Historic Charm in the Heart of Segovia

Central Location for Exploring
Discover the enchanting old streets of Segovia right outside your door. Perfect for leisurely walks and exploring the city's historic sites and vibrant shopping areas.

Ideal for Events and Business
With excellent meeting rooms and a central location near Madrid, Los Arcos is the perfect venue for your next event or seminar. Enjoy complimentary minibar and safe during your stay.

Book now to experience the rich history and modern convenience of Los Arcos in Segovia.

Important information:

When booking more than 3 rooms, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 3180 reviews
Cleanliness: 6.64
Service: 9.61
Location: 9.65
Room Quality: 7.6
Amenities: 8.13
Value for Money: 6.59
Food and Beverage: 7.14
Overall Experience: 8.61
G
Gabriele • couple • de
9
Guter Ausgangspunkt um Segovia zu erkunden
Pros:

Leicht zu finden, sehr gute Lage, Tiefgarage, sehr freundliches Personal

2026-05-16 • via Nuitee
F
FATIHA • solo_traveller • us
7
Good location and fair value but the room needed to be better insulated with more comfortable beds.
Pros:

Location and good breakfast

Cons:

Very noisy and poorly insulated walls . You can hear your next door neighbors.
There were 2 very uncomfortable beds instead of one ,

2026-05-16 • via Nuitee
A
Albert • extended_group • es
8
2026-05-16 • via Nuitee
R
Rita Lucia • couple • es
7
2026-05-16 • via Nuitee
A
ahah • solo_traveller • kr
10
2026-05-16 • via Nuitee
M
Maria • solo_traveller • ar
5
No volveríamos a alojarnos
Pros:

Es un hotel grande ubicado en una avenida bastante cerca de todo..El.desayuno es respetable..El baño y la habitacion cómodos pero se.escuchab los ruidos de otros habitaciones por los respiraderod de las mismas.

Cons:

Tuvimos un episodio poco feliz ya que el último dia sábado nos retiramos a las 8;00 por lo que bajamos a desayunar a las 7:40 y estando todo listo no nos dejaron desayunar porque los sábados y domingos empiezan a las 8:00. Nunca nos avisaron de ese cambio de horario los fines de semana. O sea que pagamos un servicio que no lo pudimos acceder..por otra parte la Sra/Srta Concepción tiene unos modos poco acorde para atender la recepción de un Hotel. Bastante desagradable.

2026-05-16 • via Nuitee
P
PATRICK • solo_traveller • fr
8
Pros:

Emplacement, accueil, espace

Cons:

Oreillers mous

2026-05-16 • via Nuitee
T
Teresa • solo_traveller • es
8
Pros:

Esta bien centrico y limpio comodo habitacion muy amplia camas comodas .

Cons:

Por piner un pero el bufet del desayuno bastante pobre creo q para lo q cuedta un poquito mas amplio el desayuno.

2026-05-16 • via Nuitee
H
Henar • extended_group • es
8
2026-05-16 • via Nuitee
G
Gabriela Cecilia • couple • ar
10
Lindo y bien ubicado
Pros:

La ubicación, excelente desayuno y la cordialidad de la Srta. de la recepción

Cons:

Nada

2026-05-15 • via Nuitee
F
fifidba • solo_traveller • fr
5
Dommage.
Pros:

Rien, à part peut-être le matelas de bonne qualité.

Cons:

On ne pouvait pas ouvrir le rideau car il y avait un vis à vis. Ne vaux vraiment pas un quatre étoiles, à peine 2 étoiles. Le petit déjeuner n'est vraiment pas bien, peu copieux. Les serveurs invisibles... Le parking est très cher et vraiment pas pratique. Peu de lumière dans la chambre. Robinetterie de la douche vraiment pas pratique.

2026-05-15 • via Nuitee
T
TrianadSevilla • solo_traveller • es
10
Pros:

Todo

Cons:

Nada

2026-05-15 • via Nuitee
B
Bo • solo_traveller • se
9
2026-05-15 • via Nuitee
A
ANTONIO • solo_traveller • es
8
2026-05-14 • via Nuitee
S
salvador • couple • es
8
Perfecto para quedarnos durante nuestra visita a Segovia.TOTALMENTE RECOMENDABLE
Pros:

Habitaciones nuevas, muy cómodas y limpias. Hotel ubicado a unos metros de la estación de autobuses. Personal amable y resolutivo.

Cons:

Nos tocó una habitación al lado del ascensor, por lo que se oía el motor cada vez que se usaba. Lo comentamos y nos dieron la opción de cambiarnos de habitación o bloquear el ascensor durante las horas nocturnas.

2026-05-14 • via Nuitee
O
Ondřej • family_with_children • cz
8
2026-05-14 • via Nuitee
T
Tomás • solo_traveller • es
4
Pros:

Ubicación

Cons:

Instalaciones general y desayuno

2026-05-14 • via Nuitee
L
Luigi • couple • it
8
Pros:

Direi che la colazione era buona e abbondante, le camere belle pulite, il personale gentile. Posizione ottima

Cons:

Il parcheggio é un po' scomodo. E' difficoltoso scaricare le valigie. Peccato che il ristorante era chiuso.

2026-05-14 • via Nuitee
P
Pérez • couple • es
9
Pros:

Las instalaciones, la comida y el trato.

2026-05-14 • via Nuitee
M
Mark • family_with_children • gb
9
2026-05-13 • via Nuitee