Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Location
Service
Comfortable beds
Friendly staff
Cons:
Cleanliness issues
Noise disturbances
Outdated amenities

Categories

Cleanliness
6.64
Several reviews noted issues with bathroom cleanliness and general room hygiene.
Service
9.61
Multiple comments highlighted friendly and helpful staff.
Location
9.65
The location was frequently praised for its convenience and access to local attractions.
Room Quality
7.6
Issues with outdated furnishings and cleanliness were reported.
Amenities
8.13
Amenities were mentioned but noted to be lacking in quality, especially in the breakfast coffee.
Value for Money
6.59
Guests felt the hotel did not meet expectations for a 4-star rating, affecting perceived value.
Food and Beverage
7.14
Reviews indicated dissatisfaction with the breakfast options and quality.
Overall Experience
8.61
Mixed experiences but a general sentiment of enjoyment despite several negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:42

Property Description

Historic Charm in the Heart of Segovia

Central Location for Exploring
Discover the enchanting old streets of Segovia right outside your door. Perfect for leisurely walks and exploring the city's historic sites and vibrant shopping areas.

Ideal for Events and Business
With excellent meeting rooms and a central location near Madrid, Los Arcos is the perfect venue for your next event or seminar. Enjoy complimentary minibar and safe during your stay.

Book now to experience the rich history and modern convenience of Los Arcos in Segovia.

Important information:

When booking more than 3 rooms, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 3144 reviews
Cleanliness: 6.64
Service: 9.61
Location: 9.65
Room Quality: 7.6
Amenities: 8.13
Value for Money: 6.59
Food and Beverage: 7.14
Overall Experience: 8.61
D
Daniel Castagna • couple • uy
8
2026-03-28 • via Nuitee
M
Maria • family_with_children • es
8
2026-03-26 • via Nuitee
G
Gema • family_with_children • es
8
2026-03-26 • via Nuitee
M
Marcel • family_with_children • es
9
Bien
Pros:

Precio calidad

Cons:

La habitación 313 tiene el ascensor Justo detrás y se escucha bastante por las noches.

2026-03-25 • via Nuitee
J
Julio • couple • es
9
2026-03-25 • via Nuitee
N
Noelia • couple • es
9
2026-03-25 • via Nuitee
M
Mariano DOrtona • family_with_children • ar
7
2026-03-24 • via Nuitee
J
jorge • couple • ar
10
Pros:

Muy lindo
Lugar

2026-03-24 • via Nuitee
E
Eduardo • family_with_children • es
8
2026-03-24 • via Nuitee
C
Carlos • couple • es
7
Buen hotel pero ruidoso. Muy bien situado
Pros:

Correcto

Cons:

No tenían restaurante desde las 16.00

2026-03-23 • via Nuitee
R
RAUL • couple • es
8
2026-03-23 • via Nuitee
Ángel • family_with_children • es
10
2026-03-23 • via Nuitee
J
Javier • extended_group • es
7
Muy buena ubicación
2026-03-22 • via Nuitee
J
Joao • family_with_children • pt
8
2026-03-22 • via Nuitee
P
Porras Gómez • family_with_children • es
10
Pros:

La habitación muy amplia y cómoda

Cons:

Nada en especial

2026-03-21 • via Nuitee
G
Gina • extended_group • es
5
Muy flojo para tener 4 estrellas
Pros:

La ubicacion es perfecta

Cons:

Habitaciones demasiados antiguas para tener 4 estrellas, mal insonorizadas ya q se oye hasta lo q hablan en las habitaciones contiguas y las camas muy incomodas

2026-03-21 • via Nuitee
S
Sofía • couple • es
8
Perfecto para hacer parada en Segovia.
Pros:

Ubicado muy cerquita del Acueducto de Segovia y cerca de todo!

Cons:

En el interior del Hotel, tanto en los pasillos como en la habitación era excesivo.

2026-03-20 • via Nuitee
A
Alicia • family_with_children • mx
10
2026-03-20 • via Nuitee
D
Daniel • couple • es
7
2026-03-20 • via Nuitee
S
Sherri • extended_group • us
8
The hotel was nicely located and a good choice for a brief stay in Segovia.
Pros:

The staff was courteous. The room had a refrigerator. The window opened. Room seemed well maintained. The property was a short walk to local sights.

Cons:

The room had an odd smell. There was no electric kettle.

2026-03-19 • via Nuitee