Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Location
Service
Comfortable beds
Friendly staff
Cons:
Cleanliness issues
Noise disturbances
Outdated amenities

Categories

Cleanliness
6.64
Several reviews noted issues with bathroom cleanliness and general room hygiene.
Service
9.61
Multiple comments highlighted friendly and helpful staff.
Location
9.65
The location was frequently praised for its convenience and access to local attractions.
Room Quality
7.6
Issues with outdated furnishings and cleanliness were reported.
Amenities
8.13
Amenities were mentioned but noted to be lacking in quality, especially in the breakfast coffee.
Value for Money
6.59
Guests felt the hotel did not meet expectations for a 4-star rating, affecting perceived value.
Food and Beverage
7.14
Reviews indicated dissatisfaction with the breakfast options and quality.
Overall Experience
8.61
Mixed experiences but a general sentiment of enjoyment despite several negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:42

Property Description

Historic Charm in the Heart of Segovia

Central Location for Exploring
Discover the enchanting old streets of Segovia right outside your door. Perfect for leisurely walks and exploring the city's historic sites and vibrant shopping areas.

Ideal for Events and Business
With excellent meeting rooms and a central location near Madrid, Los Arcos is the perfect venue for your next event or seminar. Enjoy complimentary minibar and safe during your stay.

Book now to experience the rich history and modern convenience of Los Arcos in Segovia.

Important information:

When booking more than 3 rooms, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 3180 reviews
Cleanliness: 6.64
Service: 9.61
Location: 9.65
Room Quality: 7.6
Amenities: 8.13
Value for Money: 6.59
Food and Beverage: 7.14
Overall Experience: 8.61
M
Marian • couple • gb
10
2026-04-18 • via Nuitee
R
Ricardo • couple • es
9
Muy bien
Pros:

👍

2026-04-18 • via Nuitee
J
José María • solo_traveller • es
9
Pros:

La situación, el confort, el trato amable de los empleados, la habitación muy espaciosa, en fin todo.

Cons:

Una única pega y creo que muy importante. LA DUCHA ES RESBALADIZA con un peligro grande, para ducharte tienes que apoyar los pies en la pared y en la mampara.

2026-04-17 • via Nuitee
D
Diego • solo_traveller • es
4
2026-04-17 • via Nuitee
E
Elisa • solo_traveller • es
7
Pros:

Las instalaciones del cuarto de baño.

Cons:

No nos gusto la temperatura. Hacia muchísimo calor. Temperatura demasiado alta.

2026-04-17 • via Nuitee
M
Maria • solo_traveller • es
10
2026-04-16 • via Nuitee
E
ELENA • couple • es
8
2026-04-16 • via Nuitee
R
Ramón • solo_traveller • es
8
2026-04-15 • via Nuitee
L
Luciana • solo_traveller • br
9
2026-04-15 • via Nuitee
S
Sergio • solo_traveller • es
8
2026-04-15 • via Nuitee
K
kyriakos • extended_group • gr
8
2026-04-15 • via Nuitee
M
MARIA JOSEFA MARTINEZ MA • solo_traveller • es
8
Pros:

Está muy bien

Cons:

Nada

2026-04-15 • via Nuitee
B
Beatriz • family_with_children • es
7
2026-04-15 • via Nuitee
M
Manuel • extended_group • es
6
Normal
Pros:

Ubicación

Cons:

Mucho ruido por la noche. A veces parece que no hablas el mismo idioma con la recepción.

2026-04-14 • via Nuitee
R
Rosana • couple • us
10
This is a great hotel very close to the aqueduct, walking distance from restaurants and bars. Has parking on site for a
Pros:

Close to the aqueduct, parking on site, the gym, the sauna and the helpful staff

Cons:

Like any other hotel wolves are very thin

2026-04-14 • via Nuitee
H
Helena • family_with_children • es
9
2026-04-13 • via Nuitee
W
WANG • family_with_children • pt
3
Very Bad! My personal information was leaked to the fraud!!
2026-04-13 • via Nuitee
A
AUTOCARS MENGUY BURBAN • extended_group • fr
10
Parfait
2026-04-13 • via Nuitee
H
Henk • solo_traveller • nl
8
Goed hotel met prima parkeergelegenheid, maar geen vier sterren.
Pros:

Parkeergarage onder het hotel voor 15 euro per etmaal. Ligging bij taxistandplaats. Voor 6 euro naar Alcazar.

Cons:

Airco werkte niet. De kamer rook niet fris. Er was maar 1 stoel.

2026-04-12 • via Nuitee
V
Victor • family_with_children • es
7
Pros:

La ubicación

Cons:

No sé porque no había una escobilla en el baño y al ducharse se salía un poco el agua por la forma de la ducha , por lo demás todo bien

2026-04-12 • via Nuitee