Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Location
Service
Comfortable beds
Friendly staff
Cons:
Cleanliness issues
Noise disturbances
Outdated amenities

Categories

Cleanliness
6.64
Several reviews noted issues with bathroom cleanliness and general room hygiene.
Service
9.61
Multiple comments highlighted friendly and helpful staff.
Location
9.65
The location was frequently praised for its convenience and access to local attractions.
Room Quality
7.6
Issues with outdated furnishings and cleanliness were reported.
Amenities
8.13
Amenities were mentioned but noted to be lacking in quality, especially in the breakfast coffee.
Value for Money
6.59
Guests felt the hotel did not meet expectations for a 4-star rating, affecting perceived value.
Food and Beverage
7.14
Reviews indicated dissatisfaction with the breakfast options and quality.
Overall Experience
8.61
Mixed experiences but a general sentiment of enjoyment despite several negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:42

Property Description

Historic Charm in the Heart of Segovia

Central Location for Exploring
Discover the enchanting old streets of Segovia right outside your door. Perfect for leisurely walks and exploring the city's historic sites and vibrant shopping areas.

Ideal for Events and Business
With excellent meeting rooms and a central location near Madrid, Los Arcos is the perfect venue for your next event or seminar. Enjoy complimentary minibar and safe during your stay.

Book now to experience the rich history and modern convenience of Los Arcos in Segovia.

Important information:

When booking more than 3 rooms, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 3454 reviews
Cleanliness: 6.64
Service: 9.61
Location: 9.65
Room Quality: 7.6
Amenities: 8.13
Value for Money: 6.59
Food and Beverage: 7.14
Overall Experience: 8.61
I
Iñigo • solo_traveller • es
8
2026-06-06 • via Nuitee
S
Santiago • solo_traveller • es
5
Laberinto de espejos
Pros:

Nada

Cons:

Todo en general, sobretodo la habitación y el baño con paredes que son espejos. Es como un laberinto de espejos de la feria

2026-06-06 • via Nuitee
R
Ricardo • solo_traveller • es
10
2026-06-06 • via Nuitee
M
Milagros • solo_traveller • es
8
Pros:

El trato por supuesto la ama muy buena

Cons:

Que no tuviera cafetería y restaurante

2026-06-05 • via Nuitee
R
Rosa Mª • couple • es
8
Pros:

La ubicación es perfecta

Cons:

En el baño no hay sitio para dejar las cosas del neceser

2026-06-05 • via Nuitee
J
Joaquín • solo_traveller • es
9
Pros:

El personal y las instalaciones

2026-06-05 • via Nuitee
J
José Manuel • solo_traveller • es
9
2026-06-05 • via Nuitee
J
Jose Luis • solo_traveller • es
8
Pros:

Ubicacion

Cons:

Un poco antiguo.

2026-06-04 • via Nuitee
S
Staniforth • solo_traveller • es
9
2026-06-03 • via Nuitee
M
Maria Elena • couple • ar
8
2026-06-03 • via Nuitee
M
Martin Mancebo • couple • es
10
2026-06-02 • via Nuitee
J
Javier • couple • es
9
2026-06-02 • via Nuitee
S
Sergio Javier • couple • ar
7
Pros:

Que estaba cerca del acueducto y casco histórico

2026-06-02 • via Nuitee
C
Carlos • couple • es
10
2026-06-02 • via Nuitee
R
Renato • solo_traveller • es
10
Pros:

Comodidad. Perfecta ubicación. Parking dentro del hotel.

2026-06-02 • via Nuitee
M
Mariana • solo_traveller • pt
10
2026-06-01 • via Nuitee
M
Marisol • couple • es
7
2026-06-01 • via Nuitee
M
M. Noelia • solo_traveller • es
8
2026-06-01 • via Nuitee
I
isa1966 • solo_traveller • es
8
2026-05-31 • via Nuitee
J
javireque • solo_traveller • es
6
Pros:

Ubicación

Cons:

Bichos en las instalaciones, como pez de plata en el baño y cucaracha en el comedor de desayunos.
La apertura del desayuno a las 7.30 sin haber acabado de montar el desayuno

2026-05-31 • via Nuitee