Ambassador Playa I

Hotels
9 (1370 reviews)
Gerona, 41 , Benidorm , es

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent food
Clean and comfortable rooms
Great location
Cons:
Limited food variety at times
Some noise from the bar below

Categories

Cleanliness
9.14
Rooms clean and spacious with plenty of storage.
Service
9.11
Staff all friendly and helpful, excellent service throughout.
Location
9.15
Perfect location, short walk from the beach.
Room Quality
9.1
Beautiful room with very comfortable beds.
Amenities
9.13
Great variety of food and spa facilities available.
Value for Money
8.59
Good price-performance ratio, generally worth the stay.
Food and Beverage
8.64
Food is generally good, but some dishes could be improved.
Overall Experience
9.11
Overall fantastic experience, highly recommend staying here.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 21:19

Property Description

Swimming Pool and On-Site Restaurant
Enjoy a relaxing dip in the swimming pool or dine at the convenient on-site restaurant.

Entertainment and Leisure
Experience weekly live music and shows during your stay and unwind in the fitness centre or sauna.

Convenient Location and Nearby Attractions
Explore the nearby Levante Beach, Tierra Mitica Theme Park, and Aqualandia Waterpark for a fun-filled stay.

Book now to enjoy a comfortable and entertaining stay at Ambassador Playa I in the heart of Benidorm City Centre.

Important information:

When booking more than 3 rooms, different policies and additional supplements may apply.

Please note that it is prohibited to hold parties or cause disturbance to other guests at the property. Stag or Hen groups are not allowed. Individual reservation belonging to a party group can be canceled by the hotel.

Please note that air conditioning is only available during Spring and Summer.
Please note that heating is only available during Autum and Winter.

Drinks are not included in the half board or full board.

Guests are required to show a photo identification and credit card upon check-in. We accep Visa, Mastercard and cash. In compliance with Law 11/2021 of 9th July, cash payments will not be accepted from companies and citizens not residents in Spain when the total value of the stay exceeds 10.000 euros and the maximum amount for residents is 1000 euros .

Guest name changes from reservations are not permitted in this property.

Early departure, the hotel will charge 100%.

Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

Any suggestion/complaints must be notified to our manager during your stay.In the event of an early departure, the property will charge you the full amount for your stay.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 1370 reviews
Cleanliness: 9.14
Service: 9.11
Location: 9.15
Room Quality: 9.1
Amenities: 9.13
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 9.11
L
Lyndsay couple gb
8
our third time visiting and won't be our last.
Pros:

always good choice of food at each meal time.
hotel is very clean, room attended to each day.

Cons:

water should be free of charge at evening meal.

2026-02-12 via Nuitee
A
Adam couple gb
10
2026-01-31 via Nuitee
L
lesley couple gb
10
Pros:

Aĺ of it. Great holiday

2026-01-31 via Nuitee
A
Anthony solo_traveller gb
10
2026-01-22 via Nuitee
J
Julie couple gb
9
Pros:

The hotel was very clean and comfortable with a good choice of food being served in the restaurant.

2026-01-21 via Nuitee
P
Paul family_with_children gb
10
Perfect
Pros:

Everything was just wright from the staff to the food

Cons:

I didn’t like the noise from bars over the road when trying g to sleep, but that’s NO reflection on the hotel

2026-01-21 via Nuitee
K
Kenneth w wood couple gb
6
2026-01-20 via Nuitee
P
Pauline couple ie
10
Pros:

Staff all friendly and helpful, great choice of food one of the best hotels in Benidorm had a great holiday looking forward to our next visit.

2026-01-20 via Nuitee
D
Daniel couple es
9
Pros:

todo

Cons:

el tiempo

2026-01-19 via Nuitee
H
Helen couple gb
9
2026-01-19 via Nuitee
L
Luis Fernando couple es
9
Pros:

La habitación.

Cons:

La piscina estaba muy sucia.

2026-01-19 via Nuitee
S
Susanne extended_group ie
10
Pros:

Great location staff very helpful great choice of food . First time staying there I will deffo return

2026-01-19 via Nuitee
S
Sara couple es
4
2026-01-19 via Nuitee
C
Cecilia couple es
6
2026-01-19 via Nuitee
B
Belen couple es
9
2026-01-19 via Nuitee
R
Rebecca family_with_children it
10
2026-01-19 via Nuitee
A
Audrey couple gb
10
Perfect
Pros:

Every thing was just perfect. The hotel, staff, food and entertainment were all great.

Cons:

Nothing

2026-01-19 via Nuitee
S
Susan extended_group gb
10
Pros:

Location, food

Cons:

Nothing

2026-01-19 via Nuitee
S
Shirley couple gb
10
2026-01-13 via Nuitee
D
denise solo_traveller gb
10
Pros:

Everything i came by myself was very comfortable

2026-01-09 via Nuitee