Ambassador Playa I

Hotels
9 (1371 reviews)
Gerona, 41 , Benidorm , es

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent food
Clean and comfortable rooms
Great location
Cons:
Limited food variety at times
Some noise from the bar below

Categories

Cleanliness
9.14
Rooms clean and spacious with plenty of storage.
Service
9.11
Staff all friendly and helpful, excellent service throughout.
Location
9.15
Perfect location, short walk from the beach.
Room Quality
9.1
Beautiful room with very comfortable beds.
Amenities
9.13
Great variety of food and spa facilities available.
Value for Money
8.59
Good price-performance ratio, generally worth the stay.
Food and Beverage
8.64
Food is generally good, but some dishes could be improved.
Overall Experience
9.11
Overall fantastic experience, highly recommend staying here.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 21:19

Property Description

Swimming Pool and On-Site Restaurant
Enjoy a relaxing dip in the swimming pool or dine at the convenient on-site restaurant.

Entertainment and Leisure
Experience weekly live music and shows during your stay and unwind in the fitness centre or sauna.

Convenient Location and Nearby Attractions
Explore the nearby Levante Beach, Tierra Mitica Theme Park, and Aqualandia Waterpark for a fun-filled stay.

Book now to enjoy a comfortable and entertaining stay at Ambassador Playa I in the heart of Benidorm City Centre.

Important information:

When booking more than 3 rooms, different policies and additional supplements may apply.

Please note that it is prohibited to hold parties or cause disturbance to other guests at the property. Stag or Hen groups are not allowed. Individual reservation belonging to a party group can be canceled by the hotel.

Please note that air conditioning is only available during Spring and Summer.
Please note that heating is only available during Autum and Winter.

Drinks are not included in the half board or full board.

Guests are required to show a photo identification and credit card upon check-in. We accep Visa, Mastercard and cash. In compliance with Law 11/2021 of 9th July, cash payments will not be accepted from companies and citizens not residents in Spain when the total value of the stay exceeds 10.000 euros and the maximum amount for residents is 1000 euros .

Guest name changes from reservations are not permitted in this property.

Early departure, the hotel will charge 100%.

Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

Any suggestion/complaints must be notified to our manager during your stay.In the event of an early departure, the property will charge you the full amount for your stay.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 1371 reviews
Cleanliness: 9.14
Service: 9.11
Location: 9.15
Room Quality: 9.1
Amenities: 9.13
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 9.11
M
maria • couple • gb
10
Awsome
Pros:

Everything

Cons:

Everything

2026-03-20 • via Nuitee
R
Rhonda • couple • gb
10
2026-03-20 • via Nuitee
J
Jason • couple • gb
8
2026-03-19 • via Nuitee
A
Alexander • solo_traveller • gb
8
2026-03-18 • via Nuitee
M
Mark • couple • gb
10
Pros:

Clean good food friendly staff

Cons:

Nothing

2026-03-16 • via Nuitee
L
Linda • couple • gb
10
Can wait to come back😀
Pros:

Great location, spotless and amazing food, staff very friendly.

Cons:

Nothing

2026-03-11 • via Nuitee
S
Sheila • couple • gb
9
Excellent 5 day break.
Pros:

Excellent central position, spotless clean everywhere. Good selection of food, friendly staff. Brilliant entertainment every night. Five minutes walk to the beach.

Cons:

Nothing really

2026-03-11 • via Nuitee
A
Anna • couple • ie
10
2026-03-09 • via Nuitee
J
John • couple • gb
9
A Very comfortable enjoyable stay. Would without doubt stay again and recommend
Pros:

Hotel. Fabulous location for new town and strip. Very modern and extremely clean everywhere. Rooms very good quality and decor finishes. Lovely and clean. The Spa was a nice extra .

Cons:

Can’t think of anything.

2026-03-05 • via Nuitee
S
Susan • couple • gb
8
We loved it.
Pros:

The hotel was lovely, beautifully clean in all areas.

Cons:

It was noisy outside at night. The balcony doors closed kept the room quiet but we found our room was far too hot for us to sleep. Unfortunately, air conditioning doesn’t function in February it seems.

2026-03-04 • via Nuitee
J
Jacky • couple • gb
10
Pros:

Central, lovely food,clean

2026-03-03 • via Nuitee
L
Louise Emma • couple • gb
9
2026-02-26 • via Nuitee
N
Nela • couple • es
9
Cons:

Am facut rezervarea pe booking unde eu eram inregistata cu facebook si apar pe booking cu un nik name Nela Nely..si la hotel,cu re,ervarea in mana, cu emailul in care se comfirma rezervarea,cu acces la aplicatia de booking nu vroiau sa ia in vonsiderare rezervarea ca nu e pe numele din buletin..sa mai platesti 100€ in plus pt schimbare nume..am facut multe rezervari si pt mine si pt alte persoane si niviodata nu am avut aceasta problema..noroc ca la receptie era o fata romanca si mi-a zis sa schimb numele in booking ,doar ca o sa dureze ceva ca apoi sa se schimbe si in rezervare..si asa a fost dar am piedut jumatate din zi pentru asta..

2026-02-25 • via Nuitee
A
Adrian • solo_traveller • gb
10
Pros:

Very helpful staff , very clean and excellent food range, couldn’t have been located in a better place . Definitely be back again , thank you

2026-02-24 • via Nuitee
C
Charles • couple • es
8
Good
Pros:

Good service and clean

Cons:

Nothing

2026-02-24 • via Nuitee
L
Lyndsay • couple • gb
8
our third time visiting and won't be our last.
Pros:

always good choice of food at each meal time.
hotel is very clean, room attended to each day.

Cons:

water should be free of charge at evening meal.

2026-02-12 • via Nuitee
A
Adam • couple • gb
10
2026-01-31 • via Nuitee
L
lesley • couple • gb
10
Pros:

Aĺ of it. Great holiday

2026-01-31 • via Nuitee
A
Anthony • solo_traveller • gb
10
2026-01-22 • via Nuitee
P
Paul • family_with_children • gb
10
Perfect
Pros:

Everything was just wright from the staff to the food

Cons:

I didn’t like the noise from bars over the road when trying g to sleep, but that’s NO reflection on the hotel

2026-01-21 • via Nuitee