Ambassador Playa I

Hotels
9 (1432 reviews)
Gerona, 41 , Benidorm , es

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent food
Clean and comfortable rooms
Great location
Cons:
Limited food variety at times
Some noise from the bar below

Categories

Cleanliness
9.14
Rooms clean and spacious with plenty of storage.
Service
9.11
Staff all friendly and helpful, excellent service throughout.
Location
9.15
Perfect location, short walk from the beach.
Room Quality
9.1
Beautiful room with very comfortable beds.
Amenities
9.13
Great variety of food and spa facilities available.
Value for Money
8.59
Good price-performance ratio, generally worth the stay.
Food and Beverage
8.64
Food is generally good, but some dishes could be improved.
Overall Experience
9.11
Overall fantastic experience, highly recommend staying here.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 21:19

Property Description

Swimming Pool and On-Site Restaurant
Enjoy a relaxing dip in the swimming pool or dine at the convenient on-site restaurant.

Entertainment and Leisure
Experience weekly live music and shows during your stay and unwind in the fitness centre or sauna.

Convenient Location and Nearby Attractions
Explore the nearby Levante Beach, Tierra Mitica Theme Park, and Aqualandia Waterpark for a fun-filled stay.

Book now to enjoy a comfortable and entertaining stay at Ambassador Playa I in the heart of Benidorm City Centre.

Important information:

When booking more than 3 rooms, different policies and additional supplements may apply.

Please note that it is prohibited to hold parties or cause disturbance to other guests at the property. Stag or Hen groups are not allowed. Individual reservation belonging to a party group can be canceled by the hotel.

Please note that air conditioning is only available during Spring and Summer.
Please note that heating is only available during Autum and Winter.

Drinks are not included in the half board or full board.

Guests are required to show a photo identification and credit card upon check-in. We accep Visa, Mastercard and cash. In compliance with Law 11/2021 of 9th July, cash payments will not be accepted from companies and citizens not residents in Spain when the total value of the stay exceeds 10.000 euros and the maximum amount for residents is 1000 euros .

Guest name changes from reservations are not permitted in this property.

Early departure, the hotel will charge 100%.

Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

Any suggestion/complaints must be notified to our manager during your stay.In the event of an early departure, the property will charge you the full amount for your stay.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 1432 reviews
Cleanliness: 9.14
Service: 9.11
Location: 9.15
Room Quality: 9.1
Amenities: 9.13
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 9.11
V
Valeria couple it
8
2026-07-18 via Nuitee
M
Maksym family_with_children ie
10
2026-07-14 via Nuitee
H
Hardwick jnr solo_traveller gb
10
Brilliant
Pros:

Everything, it's a brilliant hotel, great location 👍

Cons:

Couldn't stay longer

2026-07-12 via Nuitee
C
Cheryl couple gb
10
Beautiful
Pros:

Clean and central

Cons:

Clean central and staff lovely

2026-07-12 via Nuitee
C
Carlos solo_traveller es
10
Pros:

El sitio y la disponibilidad

Cons:

Sin comentarios

2026-07-11 via Nuitee
P
Pamela solo_traveller es
9
2026-07-08 via Nuitee
A
Ann extended_group gb
8
Great stay as usual
Pros:

The bar, the outside area and the rooms are comfortable

Cons:

The last step to get out of the swimming pool is far to high. I saw many an old person struggling on their knees to get out.
The food was good but not as good quality as I remember it being in the past.
The orange juice at breakfast is disgusting proper fresh orange should be served.

2026-07-08 via Nuitee
D
David solo_traveller gb
10
Pros:

Everything was brilliant

2026-07-08 via Nuitee
B
Brooke couple gb
9
2026-07-05 via Nuitee
D
David solo_traveller gb
10
2026-07-03 via Nuitee
S
Steve couple gb
7
Great location, a bit expensive but food was good.
Pros:

Staff, location and food

2026-07-03 via Nuitee
B
Bottomley solo_traveller gb
8
Pros:

Hotel was fantastic. Couldn't fault the food, it was lovely. Brilliant location

Cons:

Didn't get a good night's sleep the beds was uncomfortable

2026-06-19 via Nuitee
K
Kiran solo_traveller es
9
2026-06-13 via Nuitee
E
Ekaterina couple es
6
Pros:

мне понравилось шумо изоляция в номере, отель находится рядом с барами где очень шумно, однако в номере не слышно ничего.

Cons:

еда разочаровала, самое худшее питание которое я когда либо пробовала в отелях

2026-06-10 via Nuitee
L
Levan couple ge
10
2026-06-10 via Nuitee
K
Kim couple gb
10
Excellent
Pros:

We have stayed here for about 18 years it’s just got better over the years , wouldn’t stay anywhere else

2026-06-10 via Nuitee
S
Steven solo_traveller gb
8
2026-06-08 via Nuitee
J
John couple gb
9
Very good
2026-06-07 via Nuitee
A
Alan solo_traveller gb
10
2026-06-07 via Nuitee
M
Michelle extended_group gb
10
Hi we had an amazing holiday just one negative is that you don’t have a walk in pool and people with disabilities strugg
Pros:

It was very clean

2026-06-03 via Nuitee