OYO Los Alcatraces

Hotels
•
OYO Rooms
9 (4 reviews)
Avenida Lázaro Cárdenas , Tzintzuntzán , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Family rooms
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Covered parking

Review Highlights

Cons:
Fraudulent hotel
Difficult to locate
Poor customer service

Categories

Cleanliness
5.69
Negative sentiment due to the non-existence of the hotel.
Service
9.99
Standard quality for this hotel tier despite the negative experience with cancellation.
Location
6.7
Negative sentiment due to difficulty finding the hotel.
Room Quality
9.98
Standard quality for this hotel tier as no positive or negative sentiment mentioned.
Amenities
10
Standard quality for this hotel tier as no positive or negative sentiment mentioned.
Value for Money
9.97
Standard quality for this hotel tier as no positive or negative sentiment mentioned.
Food and Beverage
10
Standard quality for this hotel tier as no positive or negative sentiment mentioned.
Overall Experience
9.68
Overall negative experience specifically due to the fraudulent nature of the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 05:14

Property Description

Convenient Location
Escape to the charming town of Tzintzuntzán and stay at OYO Los Alcatraces, just a short distance from Morelos Stadium and Museo Casa Natal de Morelos.

Comfortable Rooms
Relax in our cozy rooms equipped with a TV, private bathroom, and fresh bed linen for a restful stay.

Exceptional Service
Experience top-notch hospitality with our 24-hour front desk staff ready to assist you during your visit.

Ready to unwind in Tzintzuntzán? Book your stay at OYO Los Alcatraces now for a memorable experience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 4 reviews
Cleanliness: 5.69
Service: 9.99
Location: 6.7
Room Quality: 9.98
Amenities: 10
Value for Money: 9.97
Food and Beverage: 10
Overall Experience: 9.68
M
Mendez Silva • family_with_children • mx
1
No habren
Pros:

Nada no nos abrieron nos toco buscar hospedaje en otro lugar

Cons:

Que el propietario se escudo en que el no recibía el dinero y no nos admitió y tampoco nos hizo devolución

2026-03-14 • via Nuitee
Y
YOSHINOBU • couple • mx
1
話題の詐欺ホテル。騙される人が愚かです。自分も愚かだったと自戒することができるホテル。
Pros:

ない。最悪。

Cons:

ホテルが存在しない。近隣の人に聞いても、そんなホテルはないといわれ、2時間以上探したが途方に暮れた。電話もメールも通じない。泣く泣く、キャンセルせざるを得なかった。それでも、しっかりキャンセル料を取られたうえ、旅行を中断して、苦労して帰宅せざるを得なかった。そんなウソの、存在しないホテルをどうどうと載せているブッキングドットコムの姿勢も疑いたい。確かに、安いホテルを予約した我が家が悪いかもしれないが、存在しないホテルを紹介しているのは許せない。

2026-01-20 • via Nuitee
A
Alberto • family_with_children • mx
1
Pésimo
Pros:

Nada, ninguna señalitica para llegar al lugar.

Cons:

Pésimo lugar. 0 recomendable

2025-11-05 • via Nuitee
M
Mysti • solo traveller • us
9
Beautiful colonial building, kind and attentive managers.
Pros:

Big, comfy rooms- excellent bed!

Cons:

A little hard to find

2024-05-30 • via Nuitee