The Public Ortakoy

Hotels
9.4 (385 reviews)
6 Mustafa İzzet Efendi Sokak , Istanbul , tr

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
Noisy surrounding
Location issues

Categories

Cleanliness
9.4
Rooms and common areas were very clean, and the staff were incredibly friendly.
Service
9.9
Staff were extremely helpful and friendly.
Location
8.9
The hotel is set back from a main road and is in a quiet area, although some reviews mentioned location issues.
Room Quality
9.4
Rooms are spacious, well equipped, and comfortable.
Amenities
9.4
Modern and well-equipped clean rooms, with many conveniences.
Value for Money
9.4
The Preis-Leistungsverhältnis (price-performance ratio) is super.
Food and Beverage
8.9
Consistent quality for this hotel tier.
Overall Experience
9.9
Overall, a very comfortable and pleasant experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:24

Property Description

Prime Location
Located in the heart of Istanbul, The Public Ortakoy offers easy access to popular landmarks such as Dolmabahce Palace and Istanbul Sapphire.

Modern Amenities
Enjoy the comfort of air conditioning, a flat-screen TV, and a kitchenette in every room. Select rooms feature balconies with stunning city views.

Exceptional Service
Experience top-notch service with a 24-hour front desk and concierge assistance. The allergy-free property ensures a worry-free stay.

Book your stay at The Public Ortakoy for a luxurious and hassle-free experience in Istanbul.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.4
Based on 385 reviews
Cleanliness: 9.4
Service: 9.9
Location: 8.9
Room Quality: 9.4
Amenities: 9.4
Value for Money: 9.4
Food and Beverage: 8.9
Overall Experience: 9.9
J
Joe solo_traveller us
10
Pros:

Truly a wonderful hotel the staff was awesome and the area very very peaceful. If you want to remove yourself from the hustle and bustle of Istanbul this is the place to do it. Just a few blocks away and there are plenty of cafes stores the Promenade for walking by the water which was very nearby. A great place to stay.

Cons:

I found myself taking taxis everyday to other parts of Istanbul. For me it was too quiet but I am a single man. I would have preferred to be in an area where there were more restaurants and bars next to me but that's only a personal choice it doesn't mean there's anything wrong with this hotel.

2026-06-26 via Nuitee
S
Svetlana solo_traveller md
10
Все отлично.
Pros:

В целом чисто и аккуратно. Есть всё необходимое на кухне. По одному комплекту посуды на каждого человека, кастрюля, сковородка, кофемашина, микроволновка. Ежедневная уборка.
Карфур в 10-15 мин ходьбы. есть еще небольшой супермаркет BIM на таком же расстоянии.

Cons:

Мелочи, на которые можно закрыть глаза, учитывая все плюсы! Но напишу в надежде, что персонал отеля примет меры:
Светлый диванчик в гостиной нашего номера имел много пятен. И, пожалуйста, включите в уборку такое действие, как очистка ёршика для унитаза - он был в остатках туалетной бумаги от предыдущих жильцов((( )

2026-06-25 via Nuitee
S
Sibile couple lt
10
Stylish, very clean and comfortable place to stay in central Istanbul
Pros:

The best place to stay in central Istanbul. Always our 1st option. Clean, fresh and cozy rooms.

Cons:

-

2026-06-24 via Nuitee
A
Aysun couple tr
10
Pros:

Herşey çok güzeldi

2026-06-22 via Nuitee
K
Kholoud extended_group sa
10
Pros:

المكان هادئ جدا
مناسب للعوائل
الموظفين جدا لطيفين وسريعين بالتجاوب خصوصا الموظف علي

The hotel is quiet, comfortable .
It is clean, and the staff are wonderful, Ali who is very friendly and very helpful

2026-06-22 via Nuitee
R
Rawan couple sa
10
Pros:

المكان جميل جداً بس نوعاً ما بعيد عن الخدمات الموظفين جداً محترمين ومتعاونين جداً

Cons:

الحمامات شوي فيها ريحه وتصريفها نوعا ما سيء

2026-06-16 via Nuitee
D
Denizhan Ziya solo_traveller de
9
Nice accommodation with very good price/performance
Pros:

+ Location is really good, including a nice neighbourhood.
+ Rooms were large and spacious.
+ There was a nice kitchen with a nespresso machine.
+ Staff was kind, helpful and friendly.

Cons:

- Cleanliness could be better. Especially the halls of the hotel were not very clean.
- The facilities are not looked after very well. The closet cover was broken.
- Rooms are not soundproof. Therefore, it can be a little noisy during nights.

2026-06-14 via Nuitee
عبدالعزيز family_with_children sa
10
Perfect
Pros:

‏ One of the best hotels I have ever stayed in. All the reception staff are very friendly, welcoming, and helpful.
The hotel is very peaceful and makes you feel as if you are at home.
The housekeeping service is excellent, with daily cleaning provided. The price is great considering the quality of service offered.
I hope it always remains this way.

Thank you very much.

Cons:

Nothing

2026-06-10 via Nuitee
D
Dzmitry couple by
10
Pros:

Маленький уютный отель за разумные деньги
Кондиционер работал хорошо,в холле приятно
Сотрудники замечательные,и еще плюс в том что забронировали без предоплаты,т.к белорусской картой не получалось оплатить отель в Турции
Уютная терраса,мало людей,очень спокойно
Подготовили трансфер,все прошло хорошо

Cons:

Единственный минус,что в отеле нет никакого кафе или магазина

2026-06-10 via Nuitee
D
Daniela solo_traveller pl
7
Pros:

Hotel was beautiful. But one of the receptionists when I said that our room has a cigarette smell and if it’s possible to changed he said that I have my time to said this on the check in but we actually get into hotel night and left only our bags.

2026-06-10 via Nuitee
O
ozay couple tr
10
çok iyi
2026-06-09 via Nuitee
U
Umut couple tr
8
Clean, quiet, well designed but rather small rooms. Definitely recommend.
Pros:

The bed is comfortable, and the room is designed like an apartment with a kitchen, making it highly suitable for long-term stays. Overall, the apartment was very clean, the furniture looks great, and the kitchen is perfect.

As for the location, it is on a rather quiet street within walking distance of the Ortakoy Pier. Additionally, the front of the hotel faces a lovely wooded area.

Cons:

The ground-floor rooms are surrounded by an awful metal fence that blocks the view completely, making it feel like a prison. Furthermore, the windows do not seal properly against air or sound, so you can hear city noise all night. Because the hotel is located in a relatively quiet neighborhood, the noise isn't a massive issue, but you can still hear traffic from the Bosporus Bridge motorway in the distance. The room temperature also fluctuates throughout the night along with the outside weather because the poorly sealed windows allow air to draft in and out. We didn't use the AC since the weather was nice, but you would definitely need to keep the climate control running constantly during colder seasons.

Additionally, they only provide one bottle of water in total. It would be a huge improvement if the hotel provided two large bottles of water every day, especially since buying your own is a hassle—the closest market is a 10-minute walk away. Adding a desk would be a huge improvement, too. The room is designed like an apartment with a kitchen, yet there is nowhere to comfortably work or study.

If I stayed here again, I would choose higher floors facing the front side of the hotel.

2026-06-08 via Nuitee
A
Ayah couple sa
10
Pros:

المكان راقي ونظيف حبيته جدا 🤍🤍

2026-06-07 via Nuitee
H
Hamed couple ae
8
2026-06-03 via Nuitee
A
Alparslan couple tr
10
Perfect
Pros:

Clean and spacious rooms, friendly staff, and overall a very good experience.

Cons:

-

2026-06-03 via Nuitee
Y
YaanAllah extended_group sa
8
Pros:

It is clean

Cons:

Sound proof is Poor

2026-06-03 via Nuitee
H
Hilary extended_group gb
9
It was ideal as a base to explore Istanbul
Pros:

It was ideal for the 3 of us and was only a 10 minute walk to Ortakoy. The facilities were good and Reception staff were very helpful.

Cons:

Nothing

2026-05-30 via Nuitee
S
S. couple mk
10
İstanbul’da birçok üst segment otelde konaklama deneyimimiz oldu ancak burada sunulan hizmet anlayışı gerçekten ayrıcalı
2026-05-29 via Nuitee
G
George solo_traveller gb
5
Bit of a disappointment and out the way
Pros:

Room facilities in general are fine and clean etc.

Cons:

The sofa "bed" was approximately 1 metre long and totally inappropriate to sleep on. When asked about this we weren't permitted to upgrade even though there was a room free and we could have paid the difference. Staff really pushy afterwards on leaving a review and the location is really quite bad and far removed from anywhere.

2026-05-28 via Nuitee
A
ALEKSANDR family_with_children ru
10
Pros:

Уютно и спокойный район

2026-05-28 via Nuitee