Candeo Hotels Kyoto Karasuma Rokkaku

Hotels
•
Candeo Hotels
8.7 (5201 reviews)
Nakagyo-ku Rokkaku-dori Karasuma-nishiiru Honeya-cho 149 , Kyoto , jp

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Beautiful building
Lovely spa
Cons:
Limited breakfast options
Concerns about cleanliness
Small bathrooms

Categories

Cleanliness
7.91
Some comments on housekeeping not being thorough, such as unemptied trash.
Service
9.38
Friendly and helpful staff mentioned in multiple reviews.
Location
9.42
Multiple praises about the fantastic location near attractions and train stations.
Room Quality
8.87
Spacious and well-appointed rooms, though some concerns were raised about the bathrooms.
Amenities
8.4
Amenities like the onsen and spa were appreciated but varied quality noted in food offerings.
Value for Money
8.36
Mixed feelings about the value, particularly relating to breakfast options.
Food and Beverage
7.91
Consistent criticism of breakfast quality and variety.
Overall Experience
9.38
Overall fantastic experiences were noted, only minor concerns expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:28

Property Description

Luxurious Accommodation in the Heart of Kyoto

Modern Amenities: Enjoy air-conditioned rooms, free WiFi, and a bar at Candeo Hotels Kyoto Karasuma Rokkaku. The rooms feature a flat-screen TV, safety deposit box, and a private bathroom with free toiletries.

Relaxation: Unwind in the sauna and hot tub offered by the hotel, perfect after a day of exploring Kyoto's attractions like Nijo Castle and Sanjusangen-do Temple.

Convenience and Service: Benefit from multilingual staff, available to assist in English, Japanese, and Korean. Explore nearby landmarks like Gion Shijo Station and Samurai Kembu Kyoto with ease.

Book your stay at Candeo Hotels Kyoto Karasuma Rokkaku for a memorable experience in Kyoto!

Important information:

A construction of the building on the east side of this property will be carried out from 31 March 2026 to 31 March 2028,
The construction time is 8:30 to 18:00.
During this period, guests may experience some noise.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 5201 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 8.87
Amenities: 8.4
Value for Money: 8.36
Food and Beverage: 7.91
Overall Experience: 9.38
M
Mason • solo_traveller • us
9
Pros:

Ample space in my room, and very well furnished at that, with a daybed and very nice lighting. Very proper spa with onsen and cold tubs, along with a good sauna. Location is alright, however I can't really think of better for Kyoto as everywhere has tradeoffs.

2026-08-08 • via Nuitee
C
CHENGHUI • family_with_children • tw
6
2026-08-07 • via Nuitee
T
Takenosuke • couple • jp
9
2026-08-07 • via Nuitee
R
Rhodora • family_with_children • ph
7
2026-08-07 • via Nuitee
T
Tsz Ling • solo_traveller • hk
9
2026-08-06 • via Nuitee
J
JOSEPH • solo_traveller • fr
9
Pros:

Le personnel est très prévenant, le design de l'hôtel, des chambres, le onsen sont exceptionnels

Cons:

L'accès aux machines à laver

2026-08-06 • via Nuitee
K
Kevin • family_with_children • us
10
2026-08-05 • via Nuitee
C
Christopher • family_with_children • gb
9
Lovely hotel with traditional facade and entrance, but modern facilities.
Pros:

Lovely hotel, with traditional facade and entrance in front of a modern block. Our room was spacious and comfortable, with plenty of amenities. Though a little way from the main tourist sites, it is very central and well placed for transport options. A bonus was the hotel onsen, which was never busy and provided a relaxing soak after a long day of sight-seeing.

Cons:

Smoking room was directly under the women's onsen, so you sometime got the smell of cigarettes wafting up.

2026-08-05 • via Nuitee
藤保 • solo_traveller • jp
8
2026-08-04 • via Nuitee
P
Pierre • extended_group • fr
9
Parfait sans le petit déjeuner
Pros:

L’emplacement est vraiment idéal, le personnel est accueillant et serviable, le spa (qui n’est pas un onsen) est appréciable après les journées de visites, les chambres sont très confortables. Excellent rapport qualité prix

Cons:

Ne surtout pas prendre le petit déjeuner. « japanese » ou « western » breakfast, il s’agit de lunch box en polystyrène sous-traitées à un prestataire, comme dans l’avion, ce n’est pas bon, sans charme et non annulable pour les jours suivants! Il y a plein de cafés autour bien plus agréables et bons

2026-08-04 • via Nuitee
E
Elnur • couple • us
10
2026-08-03 • via Nuitee
J
Jane • couple • us
10
2026-08-03 • via Nuitee
J
Joelle • solo_traveller • de
10
2026-08-02 • via Nuitee
J
Jose Luis • couple • us
10
Beautiful traditional Japanese experience with all the conveniences of a modern hotel.
Pros:

The attention to detail was exceptional. The spa was beautiful. The building and its combination of modern Japanese architecture with a classical entry. The breakfast ritual was so inspiring. The service was friendly and implacably precise.

Cons:

there was nothing not to like about this beautiful place.

2026-08-02 • via Nuitee
R
Rosalie • couple • ca
8
2026-08-02 • via Nuitee
A
Antonio Luca • couple • it
10
Pros:

Tutto

Cons:

La lavanderia: solo due lavatrici/asciugatrici, sempre piene.

2026-08-02 • via Nuitee
S
sarah • couple • fr
10
Pros:

Magnifique hotel. Partie japonaise superbe. Quartier idéal. Onsen très agréable

2026-07-25 • via Nuitee
A
Amie • couple • ie
10
Pros:

Room was great and the bed was very comfortable. The location was excellent, in walking distance from shopping area and well connected with the nearby train station. Would definitely return.

Cons:

Staff weren't always at reception, a couple of times we were standing waiting for a few minutes, as maybe they didn't know we were there. Once we did speak to staff, they were friendly and helpful.

2026-07-25 • via Nuitee
J
JEONG MIN • couple • ca
10
Pros:

Some of the negative comments on this site, I am not sure what they were expecting. Location of the hotel was prime as we were able to travel to different tourist sites with no hassle via either train or taxi. Train station is about 5-7 mins from the hotel. The public bath is a huge BONUS! especially in hot summer, when you are all sweaty and muggy from walking 10km in humid streets of Kyoto, you definitely need more than a quick shower. The size of the public bath facility isn't big. However, having two warm pools and a cold plunge, and a dry sauna at 90'C, that's really all you need. But, time it wisely though, you might want to avoid busy times. I found when they just open at 3PM and later in the evening like 10PM were the reasonable time to visit.

Hotel being built on an traditional kyoto house, it also offers very unique experience where you can sit and relax in their remodeled old kyoto house lounge where you can drink, snack or even just chill.

2026-07-25 • via Nuitee
A
AMI • solo_traveller • jp
10
2026-07-24 • via Nuitee