Mandarin Oriental, Shenzhen

Hotels
•
Mandarin Oriental
9.4 (46 reviews)
UpperHills Block A, No. 5001 Huanggang Road, Futian District, Shenzhen, Guangdong, China , Shenzhen , cn

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Staff and service
Great location
Room size
Cons:
Limited Halal food options
Breakfast quality could improve
Difficult to find location

Categories

Cleanliness
9.26
Specific sentiment from text indicates cleaning may need improvement.
Service
10
Staff and service are highlighted positively in multiple reviews.
Location
9.73
Running tracks around the hotel are appreciated; some mention difficulty finding the location.
Room Quality
9.77
The size of the rooms is noted positively, contributing to a good experience.
Amenities
9.72
General satisfaction with amenities, specifics not mentioned.
Value for Money
8.75
Some feedback suggests it is a bit pricey.
Food and Beverage
8.21
Limited Halal food options mentioned, breakfast complaints noted.
Overall Experience
9.76
Overall reviews suggest a high level of satisfaction despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 13:16

Property Description

Luxurious Accommodations - Mandarin Oriental Shenzhen offers air-conditioned rooms with modern amenities and stunning city or mountain views. Guests can relax in comfort with a flat-screen TV, minibar, and a private bathroom with a bidet.

Wellness and Leisure - The hotel features a fitness centre and an indoor pool for guests to stay active and unwind during their stay. Whether guests prefer a workout session or a leisurely swim, Mandarin Oriental Shenzhen caters to their wellness needs.

Gastronomic Delights - Indulge in a culinary journey at the hotel's restaurant offering Cantonese and French dishes, or unwind with a cocktail at the bar. The perfect way to savor delicious flavors and enjoy a relaxing evening.

Experience the epitome of luxury and comfort at Mandarin Oriental Shenzhen. Book your stay now for an unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs CNY 60 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CNY 0 per person per night when using an available cot.
    People no matter the age stay for CNY 700 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 46 reviews
Cleanliness: 9.26
Service: 10
Location: 9.73
Room Quality: 9.77
Amenities: 9.72
Value for Money: 8.75
Food and Beverage: 8.21
Overall Experience: 9.76
A
Alexander • solo_traveller • ru
9
2026-02-08 • via Nuitee
S
Seun • solo_traveller • ng
10
2026-01-20 • via Nuitee
Q
Quoc Minh • couple • ae
9
2026-01-19 • via Nuitee
V
Vladislav • couple • ru
10
2026-01-12 • via Nuitee
A
Anastasiya • couple • ru
10
2026-01-06 • via Nuitee
C
Chan • couple • nl
10
Pros:

Staff and service

2025-12-27 • via Nuitee
C
Cristian • solo_traveller • cl
10
Epic hotel
Pros:

Espectacular todo

2025-12-24 • via Nuitee
N
Natalia • couple • fr
10
2025-12-16 • via Nuitee
S
Stefan • couple • mt
10
2025-12-15 • via Nuitee
P
Patricia • family_with_children • pa
10
Great plaace and amazing servie.
Pros:

Amazing plaace to stay service magnificent, food extraordinary!

2025-12-03 • via Nuitee
C
Colin • solo_traveller • ie
10
Pros:

Fantatic hotel. Love everything about it.

Cons:

Its a bit pricey

2025-11-13 • via Nuitee
L
Leon • couple • ca
10
2025-10-27 • via Nuitee
M
Maksim • couple • ru
10
2025-10-27 • via Nuitee
M
Mohamed Raza • solo_traveller • ae
10
2025-10-27 • via Nuitee
Z
Zacki • couple • au
10
2025-10-25 • via Nuitee
M
M • extended_group • ae
10
Perfect hotel for a business trip
Pros:

The size of my room (Jr Suite)

Cons:

Limited Halal Food Options

2025-10-22 • via Nuitee
A
Ada • couple • hk
10
2025-10-20 • via Nuitee
A
A Rahman • solo_traveller • qa
8
2025-10-17 • via Nuitee
D
De Guama • solo_traveller • qa
10
Mandarin Shenzhen
Pros:

The staff are amazing and what is expected from a Mandarin. What I loved the running tracks around the hotel.

Cons:

All was perfect

2025-10-16 • via Nuitee
M
Mingen
8
Pros:

1. poor breakfast
2. difficult to be found the hotel location
3. good service and staff

2025-10-03 • via Nuitee