Casa Quetzal Hotel

Hotels
8.8 (1039 reviews)
Calle 51 No 218 Barrio de Sisal , Valladolid , mx

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Service
Location
Ambiance
Cons:
Cleanliness
Food Quality
Value for Money

Categories

Cleanliness
8.26
Some reviews mentioned issues with unpleasant smells and maintenance.
Service
9.73
Staff were described as warm, kind, and helpful, especially during medical issues.
Location
9.77
Guests appreciated the convenient location near attractions.
Room Quality
8.72
Rooms were spacious and comfortable but some had noise issues.
Amenities
8.75
Amenities like the pool were enjoyed, but dining options were limited.
Value for Money
7.71
Some guests felt the value was lacking based on experiences with breakfast and room condition.
Food and Beverage
8.26
The breakfast options were criticized for quality and variety.
Overall Experience
9.23
Overall, guests enjoyed their stay due to the ambiance and service despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:01

Property Description

Tropical Oasis in the Heart of Valladolid
Nestled in the historical center of Valladolid, Casa Quetzal offers a serene escape surrounded by lush tropical gardens. Guests can unwind by the spacious outdoor pool during the summer months, indulge in rejuvenating spa treatments, or join a calming yoga class.

Proximity to Mayan Historical Sites
Explore the rich history of the Mayan civilization with easy access to nearby archaeological sites from Casa Quetzal. Immerse yourself in the ancient wonders just a stone's throw away from the hotel.

Nature Lover's Paradise
Discover the breathtaking natural pools and vibrant foliage of Valladolid, perfect for those who seek a deeper connection with nature. Casa Quetzal provides a tranquil haven for guests looking to explore the beauty of the Yucatan Peninsula.

Book your stay at Casa Quetzal now for an unforgettable tropical getaway.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.8
Based on 1039 reviews
Cleanliness: 8.26
Service: 9.73
Location: 9.77
Room Quality: 8.72
Amenities: 8.75
Value for Money: 7.71
Food and Beverage: 8.26
Overall Experience: 9.23
I
Izabel • family_with_children • br
9
O jardim deixa tudo um charme!
Pros:

Hotel uma graça, um jardim interno muito gostoso, quarto amplo e cama confortável.

Cons:

Café da manhã continental simples, com pão com manteiga, iogurte, frutas e café com leite. Se quiser algo além, como um ovo, por exemplo, paga a parte. A internet é muito ruim. Muitas vezes não baixava nem um e-mail.

2026-06-27 • via Nuitee
M
Manuel • solo_traveller • gb
9
2026-06-27 • via Nuitee
G
Gorka_ • solo_traveller • es
10
Pros:

Todo Ok

Cons:

Todo Genial

2026-06-17 • via Nuitee
C
Corinne • couple • fr
8
Pros:

La gentillesse du personnel, le calme, le quartier sympa et à 15mn à pieds du centre
Petit hôtel familial, les hôtes sont très gentils et toujours avec le sourire
Le jardin verdoyant et reposant
Petit déjeuner servi à table, avec d’abord fruits-yaourt-granola, petits croissants et toasts tous chauds accompagnés de beurre et de confiture (toasts en plus à la demande) café thé et jus de fruits frais
Pour le dernier jour nous avons eu droit à des œufs ou pancakes selon les goûts 👌
Je recommande cet établissement

Cons:

Le lit un peu petit

2026-06-14 • via Nuitee
A
Anália • solo_traveller • br
9
2026-06-10 • via Nuitee
N
Nancy • couple • us
10
Just amazing!
Pros:

An oasis in Valladolid!! The patio and grounds make it seem as if you are in a tropical garden. The staff is attentive. The hotel is just far enough from the center bringing peace and tranquility to your stay. Breakfast is included and was served right outside our room. Highly recommended!!! Gated parking and a locked front gate (they give keys to all) make it very secure.

Cons:

N/a

2026-06-08 • via Nuitee
J
Judith • couple • mx
10
Paraiso maya
Pros:

Nos hospedamos en la casita maya, nos regalaron el desayuno, la piscina tiene luces en la noche, el personal es sumamente amable. FUE HERMOSO

Cons:

Todo fue excelente no tengo comentaios negativos

2026-06-04 • via Nuitee
S
Stephen • family_with_children • us
10
This courtyard was a little oasis - very relaxing stay.
Pros:

This place was incredibly clean and comfortable. The A/C worked great. The bathroom was spacious and the beds were comfortable. We enjoyed swimming in the pool and getting a massage. The breakfast were good too! It was located close to a historic church property with several restaurants within walking distance. Off street parking was provided.

Cons:

N/A

2026-06-03 • via Nuitee
G
Gabi • couple • il
10
Had the most enjoyable and relaxing few days . It’s a wonderful hotel and great location a few minutes walk away from lo
Pros:

Location , small quiet and quaint hotel . Large , spacious and comfortable room with small plunge pool and sitting area outside .

Cons:

Slight damp smell in room . I think it’s because of the weather and pool.

2026-06-02 • via Nuitee
W
Wolfgang • couple • de
8
Tolle Unterkunft für einen Kurzaufenthalt zur Erkundung von Valladolid und Umgebung
Pros:

Sehr schönes Hotel in einer ruhigen Straße in unmittelbarer Nähe zum Konvent und etwas außerhalb vom trubeligen Zentrum von Valladolid. Über die sehr schöne Straße Calz. de Los Frailes mit vielen Restaurants und Rooftop Bars ist das Zentrum aber zu Fuß in 10 Minuten erreicht.
Toll am Hotel ist der sehr schöne und sehr grüne Innenhof mit seinem Garten mit vielen Pflanzen, wo auch das Frühstück morgens serviert wird. Zimmer und Bad waren ausreichend groß und bestens ausgestattet.
Haben uns sehr wohl gefühlt, kommen gerne wieder!

Cons:

Hatten für einen Tag früh morgens um eine Frühstücks Box gebeten, da wir früh zu einem Ausflug abgeholt wurden und zur Frühstückszeit schon unterwegs waren. Abends wurde uns noch versichert, dass diese morgens im Frühstücksraum bereit steht, leider war nichts gerichtet.

2026-05-31 • via Nuitee
L
Lorena • couple • de
9
Sehr freundliches Personal
Pros:

Ein wunderschönes Hotel, mit einer super Lage in Valladolid. Das Personal war sehr freundlich und hilfsbereit. Die Einrichtung ist auch sehr schön.

2026-05-31 • via Nuitee
N
Nick • couple • ch
7
2026-05-28 • via Nuitee
K
katia • couple • fr
9
Très bel hôtel au calme dans un beau jardin et bien placé
Pros:

Super hôtel, bien placé dans Valladolid. On dirait une hacienda avec un beau jardin.
Le personnel est très gentil et très attentionné.
Bonne literie et bon wifi.
J’avais choisi le bungalow ouvert et je ne l’ai pas regretté car il était magnifique 🤩 très spacieux avec une superbe salle de bain toute ouverte, j’adore !! Et nous n’avons pas souffert de la chaleur car il y a des ventilateurs de plafond et une colonne.
Le petit déjeuner était très bon et pour nous suffisant avec du café, des fruits, du fromage blanc avec des céréales, des viennoiseries et jus de fruits.
Merci encore au personnel pour leur délicate attention lors de notre anniversaire 🎂
Je recommande cet hôtel.

Cons:

Le robinet du lavabo était défectueux et l’eau ne coulait pas. Nous l’avons signalé mais personne n’est venu le réparer.
Pas grave, nous nous sommes lavés les dents avec le robinet pour les pieds 🤣🤣🤣

2026-05-25 • via Nuitee
K
Kruger • solo_traveller • mx
9
2026-05-22 • via Nuitee
L
latifa • solo_traveller • fr
6
Pros:

Petit déjeuner

Cons:

Manque d'explications sur les lieux la réception lors de notre arrivée .

2026-05-20 • via Nuitee
A
AUDREY • couple • fr
9
Pros:

très bel hotel dans un cadre vert esprit jungle on a adoré
juste à coté de l'ancien couvent, 10 mns de la place principale
petit déjeuner copieux
délicate attention pour notre voyage de noces
massage en supplément si vous le souhaitez

2026-05-19 • via Nuitee
A
Angelo • couple • it
9
2026-05-19 • via Nuitee
T
Tatiana • couple • us
5
2026-05-11 • via Nuitee
P
Prasert • family_with_children • ca
8
Good location..beautiful garden with a nice pool
Pros:

Good location. Beautifu hotel and garden with a nice pool to cool down

Cons:

Our king room suites was nice and spacious but the AC made loud noises all night. It needs to be maintained. Also, there were many mosquitoes around the property so don't forget to bring OFF with you. The wonderful breakfast that was said when we booked this hotel...there was nothing more than a bowl of fruits, granola, yogurt and some bread...not so sure what wonderful about those?? 😆

2026-05-11 • via Nuitee
E
Evgenii • family_with_children • ru
8
Супер отель.
Pros:

Номер чистый, но душ был не очень. Лилась тоненькая струйка воды. Мыться было сложно. Гамак был превосходным. Здорово было на нём релаксировать. Месторасположение прекрасное. Пока идёшь до Площади с собором как раз проходишь через все улочки с магазинами и кафешками. Рядом с отелем находится ещё одна разрушеная Кирха. Мы были на пасху, там как раз было празднование. Очень аутентично.

Cons:

Почините душ в номере.

2026-05-10 • via Nuitee