Hotel Boutique Casa Quetzal

Hotels
8.8 (1046 reviews)
Calle 51 No 218 Barrio de Sisal , Valladolid , mx

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Service
Location
Ambiance
Cons:
Cleanliness
Food Quality
Value for Money

Categories

Cleanliness
8.26
Some reviews mentioned issues with unpleasant smells and maintenance.
Service
9.73
Staff were described as warm, kind, and helpful, especially during medical issues.
Location
9.77
Guests appreciated the convenient location near attractions.
Room Quality
8.72
Rooms were spacious and comfortable but some had noise issues.
Amenities
8.75
Amenities like the pool were enjoyed, but dining options were limited.
Value for Money
7.71
Some guests felt the value was lacking based on experiences with breakfast and room condition.
Food and Beverage
8.26
The breakfast options were criticized for quality and variety.
Overall Experience
9.23
Overall, guests enjoyed their stay due to the ambiance and service despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:01

Property Description

Tropical Oasis in the Heart of Valladolid
Nestled in the historical center of Valladolid, Casa Quetzal offers a serene escape surrounded by lush tropical gardens. Guests can unwind by the spacious outdoor pool during the summer months, indulge in rejuvenating spa treatments, or join a calming yoga class.

Proximity to Mayan Historical Sites
Explore the rich history of the Mayan civilization with easy access to nearby archaeological sites from Casa Quetzal. Immerse yourself in the ancient wonders just a stone's throw away from the hotel.

Nature Lover's Paradise
Discover the breathtaking natural pools and vibrant foliage of Valladolid, perfect for those who seek a deeper connection with nature. Casa Quetzal provides a tranquil haven for guests looking to explore the beauty of the Yucatan Peninsula.

Book your stay at Casa Quetzal now for an unforgettable tropical getaway.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.8
Based on 1046 reviews
Cleanliness: 8.26
Service: 9.73
Location: 9.77
Room Quality: 8.72
Amenities: 8.75
Value for Money: 7.71
Food and Beverage: 8.26
Overall Experience: 9.23
J
Jesper • solo_traveller • dk
9
2026-07-24 • via Nuitee
A
Aviram • solo_traveller • il
10
Pros:

The room was very large and spacious (we were upgraded to this room). The staff is very nice. The place is beautiful and very cozy and everything is properly maintained.

Cons:

The hot water flow in the shower changes on its own throughout the shower without touching the faucets and is also weak because the holes are clogged with limescale. The shower head needs to be cleaned or replaced.

2026-07-23 • via Nuitee
A
Aviram • solo_traveller • il
10
Pros:

The room was very large and spacious (we were upgraded to this room). The staff is very nice. The place is beautiful and very cozy and everything is properly maintained.

Cons:

The hot water flow in the shower changes on its own throughout the shower without touching the faucets and is also weak because the holes are clogged with limescale. The shower head needs to be cleaned or replaced.

2026-07-23 • via Nuitee
M
Mira • couple • de
8
Pros:

Die Lage des Hotels war sehr gut, um Valladolid zu entdecken. Der ADO-Busbahnhof sowie das Collectivo nach Chichen Itza waren Fußläufig zu erreichen. Frühstück war absolut ausreichend und lecker. Auch die Anlage an sich war perfekt für einen Kurzaufenthalt.

2026-07-20 • via Nuitee
A
Alex0103 • solo_traveller • de
9
Pros:

Toll der kleine tropische Garten im Innenhof. Eine kleine Oase in der Stadt. Es hat uns sehr gut gefallen!

2026-07-20 • via Nuitee
D
Dorothea • couple • de
9
2026-07-18 • via Nuitee
R
Rob • couple • nl
8
2026-07-18 • via Nuitee
W
Wout • family_with_children • nl
8
Oase van rust op loopafstand van centrum.
Pros:

Sfeervolle accommodatie op loopafstand van het centrum. Rustige tuin maakt het een ideale plek. Zwembad geweldig voor de kinderen. Geweldig ontbijt wat met zorg wordt geserveerd.

Cons:

Licht een beetje verder weg, maar zoals gezegd loopafstand van het centrum.

2026-07-18 • via Nuitee
L
Leen • family_with_children • be
9
Goede uitvalsbasis op rand van historisch centrum Valladolid
Pros:

Heel ruime kamers. Ligging vlakbij het klooster. Op wandelafstand van de kathedraal en centrum (zo'n 15 minuten), maar je wandelt via leuke weg met resto's, winkeltjes, ...
WIFI was ok, airco ok, koelkast aanwezig.
Mooie binnentuin bij het hotel, vriendelijke bediening. Parking bij het hotel aanwezig (poort naast het hotel).
Ontbijt wordt geserveerd aan tafel: yoghurt+ vers fruit+ granola, toast + confituur, vers fruitsap, koffie/thee.
Valladolid is leuke stad en goede uitvalsbasis voor omliggende zaken (chichen itza, ek balam, cenotes, ...)

Cons:

Muggen op de kamer (ondanks muggennet voor de ramen - ik denk via de kieren rond de deur)

2026-07-17 • via Nuitee
L
Lefebvre • solo_traveller • ca
10
2026-07-17 • via Nuitee
P
Peeters • extended_group • be
8
Good starting location for exploring Valladolid area
Pros:

We got an upgrade

Cons:

The showers are not great.

2026-07-14 • via Nuitee
M
Mélanie • solo_traveller • fr
6
Fait le job mais on ne recommande pas
Pros:

Bon emplacement central avec parking. Beau jardin mais plein de moustiques. Petit déjeuner sucré uniquement mais assez copieux.

Cons:

Un problème de paiement à l'arrivée (je me suis rendue compte que j'avais plus payé que ma réservation Booking), il a fallu attendre le manager pour être remboursé (finalement le lendemain).
Frigo pas branché à l'arrivée tout comme la climatisation et la tv (justifiés par économies d'électricité).
Douche qui fuit par le tuyau, peu de pression et une eau chaude aléatoire.
Malgré une intervention quotidienne, la piscine est inutilisable, pas de filtration donc sale, cela ne doit pas aider à réguler le nombre de moustiques.
Chambre très peu lumineuse la journée mais impossible d'avoir du noir la nuit (il faudrait peut être ajouter un rideau au niveau de la porte pour filtrer la lumière de la fenêtre à ce niveau), assez bruyant car donne sur la route.
Lits doubles petits.
Seulement 2 serviettes pour 4 et un échantillon de savon pour 4 pour 3 nuits.

2026-07-14 • via Nuitee
M
Mabel Jane • couple • hk
1
Cheap but very disappointing
Pros:

Pictures from booking.com looked lovely.appreciated them making a box breakfast for us as we had early start.

Cons:

Pool was not very clean. WiFi in room didn’t work. Room was dark. Photographs are misleading. Also not in proper centre area!
After our first hot day out we returned to no running water at all. Tried to contact reception but they had lady for evening and didn’t answer emergency phone line.
We left early morning to book better hotel. However the owner did refund two of our three night stay.

2026-07-13 • via Nuitee
A
Alexandra • solo_traveller • at
9
Nice place
Pros:

The rooms, quite surroundings and location

2026-07-13 • via Nuitee
A
Ana • solo_traveller • es
7
2026-07-12 • via Nuitee
C
caroline • solo_traveller • fr
7
Pros:

Un beau jardin tropical, bon emplacement, jolie déco, un peu vieillotte

Cons:

Pas de climatisation dans la chambre de la suite, beaucoup de bruit

2026-07-11 • via Nuitee
M
Manuel • solo_traveller • gb
9
2026-06-27 • via Nuitee
I
Izabel • family_with_children • br
9
O jardim deixa tudo um charme!
Pros:

Hotel uma graça, um jardim interno muito gostoso, quarto amplo e cama confortável.

Cons:

Café da manhã continental simples, com pão com manteiga, iogurte, frutas e café com leite. Se quiser algo além, como um ovo, por exemplo, paga a parte. A internet é muito ruim. Muitas vezes não baixava nem um e-mail.

2026-06-27 • via Nuitee
G
Gorka_ • solo_traveller • es
10
Pros:

Todo Ok

Cons:

Todo Genial

2026-06-17 • via Nuitee
C
Corinne • couple • fr
8
Pros:

La gentillesse du personnel, le calme, le quartier sympa et à 15mn à pieds du centre
Petit hôtel familial, les hôtes sont très gentils et toujours avec le sourire
Le jardin verdoyant et reposant
Petit déjeuner servi à table, avec d’abord fruits-yaourt-granola, petits croissants et toasts tous chauds accompagnés de beurre et de confiture (toasts en plus à la demande) café thé et jus de fruits frais
Pour le dernier jour nous avons eu droit à des œufs ou pancakes selon les goûts 👌
Je recommande cet établissement

Cons:

Le lit un peu petit

2026-06-14 • via Nuitee