Casa Quetzal Hotel

Hotels
8.8 (950 reviews)
Calle 51 No 218 Barrio de Sisal , Valladolid , mx

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Service
Location
Ambiance
Cons:
Cleanliness
Food Quality
Value for Money

Categories

Cleanliness
8.26
Some reviews mentioned issues with unpleasant smells and maintenance.
Service
9.73
Staff were described as warm, kind, and helpful, especially during medical issues.
Location
9.77
Guests appreciated the convenient location near attractions.
Room Quality
8.72
Rooms were spacious and comfortable but some had noise issues.
Amenities
8.75
Amenities like the pool were enjoyed, but dining options were limited.
Value for Money
7.71
Some guests felt the value was lacking based on experiences with breakfast and room condition.
Food and Beverage
8.26
The breakfast options were criticized for quality and variety.
Overall Experience
9.23
Overall, guests enjoyed their stay due to the ambiance and service despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:01

Property Description

Tropical Oasis in the Heart of Valladolid
Nestled in the historical center of Valladolid, Casa Quetzal offers a serene escape surrounded by lush tropical gardens. Guests can unwind by the spacious outdoor pool during the summer months, indulge in rejuvenating spa treatments, or join a calming yoga class.

Proximity to Mayan Historical Sites
Explore the rich history of the Mayan civilization with easy access to nearby archaeological sites from Casa Quetzal. Immerse yourself in the ancient wonders just a stone's throw away from the hotel.

Nature Lover's Paradise
Discover the breathtaking natural pools and vibrant foliage of Valladolid, perfect for those who seek a deeper connection with nature. Casa Quetzal provides a tranquil haven for guests looking to explore the beauty of the Yucatan Peninsula.

Book your stay at Casa Quetzal now for an unforgettable tropical getaway.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.8
Based on 950 reviews
Cleanliness: 8.26
Service: 9.73
Location: 9.77
Room Quality: 8.72
Amenities: 8.75
Value for Money: 7.71
Food and Beverage: 8.26
Overall Experience: 9.23
P
Prima • extended_group • fr
8
Pros:

Personnel

Cons:

Chambre sur rue bruyant

2026-03-07 • via Nuitee
M
Margarita • couple • bg
10
2026-03-07 • via Nuitee
M
mark • couple • es
9
2026-03-05 • via Nuitee
J
Jean • solo_traveller • fr
8
Pros:

L' emplacement et le calme. La chambre dans le jardin. Le petit déjeuner simple mais suffisant.

Cons:

Le lit double est vraiment petit pour dormir à 2 adultes.

2026-03-03 • via Nuitee
S
Suzanne • couple • nl
8
2026-03-03 • via Nuitee
L
Laura • family_with_children • cr
8
2026-03-02 • via Nuitee
K
kevin • family_with_children • fr
9
Pros:

très bel établissement style Ryad avec piscine et végétation au milieu
très grande cuisine mise à disposition pour faire nos repas.
calme. centre ville à 1 kilomètre. Bon petit déjeuner

2026-03-01 • via Nuitee
T
Tanya • couple • ca
8
A calm little oasis in a magical little town, we will be back
Pros:

A little oasis in a beautiful little town, continental breakfast included sweet bread, fruit, yogurt and granola.
Only small complaint would be slightly dated bathrooms.

Staff were friendly and helpful

We will stay here again when we return to this magical place

2026-02-27 • via Nuitee
L
laurent • family_with_children • fr
10
2026-02-25 • via Nuitee
A
Audrey • family_with_children • fr
8
Joli hotel au centre de valladolid
Pros:

Tres joli hotel avec magnifique jardin dans le centre de valladolid. Personnel tres agréable et super rapport qualite prix.

Cons:

Un.peu de bruit pour notre chambre côté rue et le petit déjeuner bon mais un peu simple

2026-02-25 • via Nuitee
K
Kaess • family_with_children • de
9
Grüne Oase in der Stadt
Pros:

Das sehr geräumige Zimmer mit offenem Bad.
Die gute Lage.
Der Parkplatz.
Das freundliche Personal.
Der schöne Garten.

2026-02-24 • via Nuitee
E
Elise • family_with_children • nl
8
Prima plek in Valladolid
Pros:

De locatie is heel fijn. Binnen een paar minuten lopen zit je in de gezellige straat met restaurants en winkeltjes. De tuin van het verblijf is mooi. Het ontbijt is voor Mexicaanse begrippen vrij uitgebreid met brood, yoghurt, fruit en onbeperkt koffie en thee.

Cons:

Wij sliepen aan de straatkant. Daar is veel geluid de hele avond en nacht.. een kamer aan de andere kant van het verblijf is beter. Maar de familiekamers liggen allemaal aan de straatkant.

2026-02-23 • via Nuitee
L
Laurent • couple • fr
8
2026-02-23 • via Nuitee
L
Lisa1607 • family_with_children • fr
10
Pros:

Endroit splendide !! Le jardin , les extérieurs, les chambres...tout est soigné, Propre, beau . Proche du centre (10 mn à pied) Seul regret, de n'y avoir passé que seule nuit.

Cons:

Rien! tout était parfait

2026-02-13 • via Nuitee
C
Claudia • family_with_children • at
10
2026-02-10 • via Nuitee
B
bruno • couple • it
8
Pros:

La posizione, il giardino interno e la cordialità dello staff.
Abbiamo prenotato un bungalow aperto (anche con bagno all’aperto) per due notti. Purtroppo a causa di aria fredda proveniente da nord la notte è stata molto fredda, per cui abbiamo lasciato la camera dopo la prima notte.
I proprietari sono stati gentilissimi e ci hanno rimborsato la notte cancellata (non avendo disponibilità per altre stanze).

2026-02-09 • via Nuitee
N
Nigel • couple • gb
8
Comfortable, welcoming and conveniently located
Pros:

Wonderful location with parking and an easy walk to the centre of Valladolid. Property as advertised, an old house converted to a hotel with a central courtyard/gardens

Cons:

Nothing

2026-01-30 • via Nuitee
N
Nadia • couple • it
10
La nostra capanna era stupenda, stanza grandissima, bagno spazioso, immersi nella natura, location top!
Pros:

La capanna ed il servizio

Cons:

Nulla

2026-01-30 • via Nuitee
S
Shane • couple • ca
9
Great value and close to the action
Pros:

Excellent staff, amazing courtyard and pool area, nice breakfast. Very aesthetically pleasing. Great location. I would stay here again.

Cons:

My bed needed an upgrade. Other than that the room was very good. Someone dented my rental car in the parking area.

2026-01-29 • via Nuitee
G
Gioia • family_with_children • it
8
Pros:

Struttura davvero carina, con giardino interno. Personale gentilissimo.

Cons:

La colazione ha poca scelta

2026-01-29 • via Nuitee