Casa Quetzal Hotel

Hotels
8.8 (989 reviews)
Calle 51 No 218 Barrio de Sisal , Valladolid , mx

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Service
Location
Ambiance
Cons:
Cleanliness
Food Quality
Value for Money

Categories

Cleanliness
8.26
Some reviews mentioned issues with unpleasant smells and maintenance.
Service
9.73
Staff were described as warm, kind, and helpful, especially during medical issues.
Location
9.77
Guests appreciated the convenient location near attractions.
Room Quality
8.72
Rooms were spacious and comfortable but some had noise issues.
Amenities
8.75
Amenities like the pool were enjoyed, but dining options were limited.
Value for Money
7.71
Some guests felt the value was lacking based on experiences with breakfast and room condition.
Food and Beverage
8.26
The breakfast options were criticized for quality and variety.
Overall Experience
9.23
Overall, guests enjoyed their stay due to the ambiance and service despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:01

Property Description

Tropical Oasis in the Heart of Valladolid
Nestled in the historical center of Valladolid, Casa Quetzal offers a serene escape surrounded by lush tropical gardens. Guests can unwind by the spacious outdoor pool during the summer months, indulge in rejuvenating spa treatments, or join a calming yoga class.

Proximity to Mayan Historical Sites
Explore the rich history of the Mayan civilization with easy access to nearby archaeological sites from Casa Quetzal. Immerse yourself in the ancient wonders just a stone's throw away from the hotel.

Nature Lover's Paradise
Discover the breathtaking natural pools and vibrant foliage of Valladolid, perfect for those who seek a deeper connection with nature. Casa Quetzal provides a tranquil haven for guests looking to explore the beauty of the Yucatan Peninsula.

Book your stay at Casa Quetzal now for an unforgettable tropical getaway.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.8
Based on 989 reviews
Cleanliness: 8.26
Service: 9.73
Location: 9.77
Room Quality: 8.72
Amenities: 8.75
Value for Money: 7.71
Food and Beverage: 8.26
Overall Experience: 9.23
F
fatma • couple • fr
9
Parfait pour un petit passage à Valladolid
Pros:

Idéalement situé le personnel très gentil et très disponible, très bon rapport qualité prix. Le jardin est magnifique un vrai havre de paix

Cons:

Le lit un peu trop petit

2026-04-11 • via Nuitee
B
Benny • family_with_children • be
9
Pros:

Oase van rust. Prachtige, ruime hut omgeven door groen. Wakker worden met vogelgeluiden. Super dicht bij het centrum.

2026-04-10 • via Nuitee
J
jean pierre • solo_traveller • fr
10
Bel hôtel agréable
Pros:

Hôtel très sympathique et calme, cadre superbe, proche du centre ville pour y aller à pieds. Personnel très agréable.

Cons:

Rien

2026-04-10 • via Nuitee
M
Mohamed • couple • fr
8
Très bien pour y passer une ou deux nuits
Pros:

Dans un écrin de verdure. Chambre rustique mais propre. Petite piscine. Jardin très agréable

Cons:

Notre chambre donnait sur la rue donc un peu bruillante

2026-04-08 • via Nuitee
R
Rachele • family_with_children • be
10
2026-04-02 • via Nuitee
E
EVELYNE • couple • fr
9
Estancia a la Casa Quetzal
Pros:

L'accueil du personnel. Le côté colonial de l'hôtel avec son jardin et patio. Situé à 15 min du centre et du coup calme. À côté du Couvent et des restaurants et calle de las fragiles. Chambre en rez de jardin avec petite terrasse. Literie bonne.

Cons:

La salle de bain était un peu petite et pas beaucoup d'espace pour les affaires de toilette.

2026-03-31 • via Nuitee
J
Jasmin • extended_group • ch
8
2026-03-30 • via Nuitee
C
Catherine • couple • fr
8
Très bien mais pourrait être beaucoup mieux
Pros:

Son emplacement, le patio luxuriant, la gentillesse du personnel , le parking

Cons:

La piscine : eau croupie qui n’invite pas à la baignade
Petit-déjeuner correct, sans plus

2026-03-30 • via Nuitee
M
Margherita • couple • it
8
Struttura interessante, vedendo la struttura da fuori non sembra di entrare in questo giardino
Pros:

Molto carina la struttura, con piscina

Cons:

Il centro non era così vicino da poterlo raggiungere a piedi per strade che non si conoscono

2026-03-29 • via Nuitee
A
Anthony • family_with_children • ch
9
Pros:

Jolie chambre et jardin intérieur. Hôtel bien placé, petit déjeuner correct! Très bon rapport qualité prix

2026-03-28 • via Nuitee
M
Michelle • couple • dk
10
Pros:

Amazing ambiance all together and very friendly staff

Cons:

Beautiful surrounding, good atmosphere. Room was cozy as well.

2026-03-27 • via Nuitee
O
Oskar • couple • gb
10
Peaceful yet exciting - great value
Pros:

Incredible stay, wish we were there longer than 2 nights! We had a private hut in the back of the garden. Very clean, very spacious.

The room came with a big mosquito net, kitchen with fridge/cooker and a hammock/dining area.

The best part is that you're away from the street noise and loved the sound of birds in the morning.

The location was excellent, your 10mins walk from the main town area, next door to St Bernardino (they host Mexican history light shows most nights).

The staff were terrific, and organised a taxi for the day for us to explore Chichen Itza and Ek Balam (not expensive either!).

Felt like a tropical island paradise stay.

Valladolid in general is lovely, having visited Merida right before. Valladolid is green, lots of great restaurants (we ate at Sikil which was excellent) - biggest discovery was El Patio for brunch (only 5mins walk away). Very welcoming town, very safe.

Cons:

No real downsides or negatives! The shower takes a little while to heat up but that's become expected from staying around Yucatan.

Loved our stay!

2026-03-26 • via Nuitee
R
René • couple • de
9
2026-03-25 • via Nuitee
S
Samir • couple • it
10
Pros:

Peacefull, quite and very close to downtown. Staff friendly and breakfast all right.

2026-03-23 • via Nuitee
L
Lucie • couple • fr
9
Ca allait très bien pour nos 3 nuits à Valladolid
Pros:

L’emplacement était top, personnel sympathique

Cons:

Literie un peu dure pour nous et quelques bugs vus dans la sdb uniquement

2026-03-22 • via Nuitee
M
Marianne • family_with_children • ch
9
Séjour très agréable
Pros:

La grande chambre, la douche extérieure, le jardin luxuriant, bon petit-déjeuner. Proximité de la ville et parking privé.

Cons:

Rien

2026-03-22 • via Nuitee
L
Lony • couple • fr
6
Joli hôtel mais qui nécessite quelques améliorations pour un bon rapport qualité prix
Pros:

Jolie hacienda avec jardin magnifique, très bien placé à deux pas du centre

Cons:

Matelas pas très confortable, prévoyez boule quies et masque de nuit (comme partout au Mexique), petit déjeuné vraiment médiocre (3 petits toasts de pain « grillés », un « croissant » et 2 petites part de quatre quart beurré au possible pour 2 personnes, bon granola/yaourt/fruits en revanche)

2026-03-22 • via Nuitee
C
Carole • extended_group • fr
10
Pros:

Magnifique hôtel, avec un jardin luxuriant et des allées sous arcades qui donnent un charme. Très bon petit-déjeuner servi à table par un personnel charmant et attentionné. Très bien placé à Valladolid. Chambre très propre et confortable.

Cons:

Nous avions les chambres côté rue, un peu passante jusqu’à 23h c’est acceptable.

2026-03-21 • via Nuitee
M
Maria • couple • it
8
2026-03-18 • via Nuitee
B
beatriz • family_with_children • br
8
Pros:

Banheiro bem grande

2026-03-17 • via Nuitee