London Gatwick Inn

Hotels
8.3 (171 reviews)
50D Bonehurst Rd, Horley , London , gb

Facilities

Non-smoking rooms
Non-smoking throughout
Cashless payment available
CCTV outside property
Television in common areas
Front desk (limited hours)
Free wired internet
Internet access
Housekeeping on request
Japanese garden
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Need for room renovations
No breakfast service

Categories

Cleanliness
7.63
Some guests mentioned issues like room maintenance and external cleanliness.
Service
9.6
Many reviews praised the helpfulness and friendliness of the staff.
Location
8.64
The location is convenient for access to the airport and public transport.
Room Quality
8.09
Rooms were generally comfortable, though some needed renovation.
Amenities
8.12
Basic amenities provided, but some guests noted the lack of breakfast service.
Value for Money
8.08
Considering the location and general service, it offers good value.
Food and Beverage
7.63
No breakfast offered; some limited pantry options available.
Overall Experience
8.6
Overall a satisfactory experience with great service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 23:40

Property Description

London Gatwick Inn is your gateway to exploring the wonders of London. Garden Oasis: Relax in our peaceful garden after a day of sightseeing. Modern Comfort: Enjoy non-smoking rooms equipped with free WiFi and satellite TV. Concierge Assistance: Our reception provides helpful tips for navigating the city. Book your stay now at London Gatwick Inn for a memorable London adventure.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
It's recommended to bring your own vehicle since this property is not serviced by public transportation.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.3
Based on 171 reviews
Cleanliness: 7.63
Service: 9.6
Location: 8.64
Room Quality: 8.09
Amenities: 8.12
Value for Money: 8.08
Food and Beverage: 7.63
Overall Experience: 8.6
C
Claudia couple it
3
Le 3 stelle sono per lo staff😅
Pros:

La cosa perfetta è la posizione vicinissima all’aeroporto, lo staff incontrato è stato gentilissimo e comprensibile ma la struttura pessima!

Cons:

Leggete attentamente tutto, io giurerei di non aver trovato la dicitura del bagno in comune, anche perché il mio soggiorno viene scelto soprattutto in base al bagno privato per esigenze personali, ma trovandomi in questa situazione ho dovuto scavare nelle note della prenotazione e ho avuto modo di sapere che non sono stata l’unica ospite ad esserne sorpresa.
La camera è un buco, tende sporche, mobili rotti, letto pieno di polvere, mi dispiace ma avere una struttura vicina all’aeroporto ad un costo accessibile non equivale a costringere i propri ospiti ad un orrore simile, alzate i prezzi e fate qualcosa a riguardo

2026-03-28 via Nuitee
N
Natacha extended_group fr
9
MERCI
Pros:

Situation géographique parfaite pour prendre mon avion à 6h le lendemain matin avec un taxi qui est venu nous chercher, que le monsieur de l'hôtel nous avait gentiment réservé.
Organisation pour récupérer la chambre parfaite.
Mais le BONUS : ET 1000 MERCIS pour votre aide et vos réponses pour m'avoir aidé a me faire renvoyer EN FRANCE un objet oublié par mon fils.
Adorable vraiment merci infiniment

2026-03-27 via Nuitee
S
sarah extended_group gb
9
Great staff, good location
Pros:

The gentleman on reception was fantastic. He offered a different room when we explained stairs were an issue for one of the group with mobility issues. He came to the room and sorted the curtains (long so hard for us shorties to reach!) and ensured we were happy. The beds were super comfortable and clean.

Cons:

Close to main road, but secondary glazing kept most of the noise out, but it was very hot in the room, so we had one window slightly open.
The bathroom was a bit tired but clean and no issues.

2026-03-25 via Nuitee
M
Masaya family_with_children de
8
Cons:

Heating system doesn’t work. The day was cold. Staff was good he explained politely and kindly.

2026-03-24 via Nuitee
J
John couple gb
8
Great for Gatwick airport. Clean and comfy
Pros:

Location was great and staff very good and helpful

Cons:

Could do with bedside tables

2026-03-24 via Nuitee
A
Annika.Tra couple de
8
Pros:

Very nice staff and our late check in was also not a problem at all. The communication was great and we had everything we needed.

2026-03-23 via Nuitee
E
Elisabetta couple it
10
Siamo stati molto bene ,ottimo prezzo,consiglio a chi non può tornare a Londra/aereoporto di notte
Pros:

Vicina alla fermata dell'autobus per Londra Gatwick

Cons:

Un po' vecchiotta ma le stanze all'interno sono arredate nuove quindi belle

2026-03-23 via Nuitee
D
Dona couple gb
7
Great for budget trips!
Pros:

Room was spacious and good for one night. The bathroom provided towels and soap and was tidy on arrival. Host was extremely accommodating and had excellent communication throughout our stay

Cons:

Room needs some updating but perfect if you are on a budget and need a comfy place to stay for the night

2026-03-23 via Nuitee
R
Rebekah couple gb
5
Fine for a night
Pros:

Great location for flying from Gatwick.

Easy check in and helpful staff.

Cons:

Facilities were quite dated which we were told of. The sheets and towels were all very frayed and just looked old

2026-03-23 via Nuitee
A
AmiS couple il
8
2026-03-23 via Nuitee
R
RAMATU solo_traveller ng
10
Pros:

The room was cosy ,it was home away from home.the Sainsbury's mart opposite the Inn was very handy for food.It was also very quite and very neat.The price for room was also affordable and value for money.The receptionist was excellent and helpful.

Cons:

Nothing really. I hope the kitchen comes up soon for dinners.

2026-03-21 via Nuitee
C
Carmen alexandra couple es
10
Great recepcionist
Pros:

Yes it was great, the recepcionist was vert welcoming, he helped us with a little issue we had, he was very caring.

Cons:

Everything was good

2026-03-19 via Nuitee
F
Florariu Monica extended_group ro
9
Pros:

Personal amabil, camera curata

2026-03-17 via Nuitee
J
jacqui couple gb
8
Nice overnight no frills hotel for Gatwick
Pros:

Great overnighter for Gatwick, in walkable distance for food. Sainsburys opposite

Cons:

All good

2026-03-16 via Nuitee
G
Gosia extended_group gb
10
Pros:

Great stay. The room had all we needed and the staff were really helpful. Comfortable and clean room in a good location.

2026-03-16 via Nuitee
G
gemma solo_traveller gb
3
2026-03-15 via Nuitee
B
Ben extended_group gb
7
2026-03-15 via Nuitee
E
Ellie couple gb
10
Great value for money and great location.
Pros:

It was very clean and had everything you needed.

Cons:

Nothing - was all great!

2026-03-10 via Nuitee
J
Julia couple gb
8
2026-03-09 via Nuitee
A
Afzal solo_traveller gb
10
Pros:

Very calm environment. Best for the stay.
I would definitely come again.

Cons:

Should have some cafeteria around.

2026-03-07 via Nuitee