Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Amazing staff
Good value for money
Quiet and clean environment
Cons:
Rooms may lack space
Pool temperature not ideal

Categories

Cleanliness
9.5
Rooms were clean and well maintained, contributing to the overall positive sentiment.
Service
10
The staff were incredibly friendly and attentive, enhancing the overall experience.
Location
10
The location is perfect, with easy access to attractions while providing a quiet retreat.
Room Quality
8.5
Some guests mentioned rooms being dark and lacking space for luggage.
Amenities
9
The pool area is nice but some guests found it too cold, which was disappointing.
Value for Money
9.5
The hotel provides excellent value, especially given the quality of service.
Food and Beverage
9.5
Meals received praise from multiple reviews, indicating good quality and variety.
Overall Experience
10
Most guests reported an enjoyable stay with a relaxing atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 19:36

Property Description

Explore the City on Foot

Located in the city centre, "The Urban" is the perfect base for leisurely exploration. Just minutes away from the Old Market and Pub Street, immerse yourself in the vibrant surroundings on foot.

Sustainable StayNature Concept

Embrace a unique experience with "StayNature" at "The Urban." Contribute to a sustainable future by planting a tree during your stay. Join us in preserving and restoring nature for generations to come.

Convenient Amenities and Services

Enjoy air-conditioned rooms with modern amenities, a tour desk, and 24-hour reception for your convenience. Indulge in massage and laundry services, and savor delicious meals at the on-site restaurant.

Experience the essence of nature and city life combined at "The Urban." Book now for an unforgettable stay!

Important information:

Guests are required to provide arrival details in advance using the Special Requests box available.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.5
Based on 5692 reviews
Cleanliness: 9.5
Service: 10
Location: 10
Room Quality: 8.5
Amenities: 9
Value for Money: 9.5
Food and Beverage: 9.5
Overall Experience: 10
M
Maddie • couple • au
10
Pros:

All the staff go above and beyond to make you feel comfortable and happy. It is perfect location, the room is just what you need and the pool is great! When we come back to Siem Reap, we will definitely be staying here again.

2026-11-07 • via Nuitee
A
anne • couple • fr
10
Endroit Idéal pour partir vers la visite d Angkor
Pros:

L accueil et la situation de l hôtel
La réactivité des personnels notamment pour des réservations
Ainsi que leur gentillesse

Cons:

Sans objet

2026-11-07 • via Nuitee
R
Rodolpho • solo_traveller • ie
10
wonderful stay
Pros:

I liked everything, the staff were super friendly, great location , hotel is super clean, and it has a beautiful swimming pool. I highly recommend to everyone

2026-11-07 • via Nuitee
F
Florian • solo_traveller • de
9
Pros:

Tolles hilfsbereites Personal

2026-11-07 • via Nuitee
B
Bronte • couple • au
10
Pros:

The rooms were fantastic and we really enjoyed the fitness Centre and the pool.

Cons:

Nothing!

2026-11-06 • via Nuitee
M
Monica • solo_traveller • es
10
Fully recommended
Pros:

All has been great

Cons:

All was great

2026-11-06 • via Nuitee
C
Chris • extended_group • gb
10
Beautiful hotel with amazing staff
Pros:

Lovely, clean hotel, rooms were excellent.
Staff were vefy friendly and helpful.
We loved our stay and would return

Cons:

Nothing

2026-11-05 • via Nuitee
S
Sebastian • solo_traveller • de
10
Kleine Oase in SR.
2026-11-05 • via Nuitee
H
HagBro • couple • de
10
Pros:

Beautiful facility, the pool and the gym especially are amazing. Rooms were spotless and had comfortable beds. Laundry Service is very convenient as well. Good location close to a lot of food options. Definite recommend, one of the best places I have stayed in recently.

2026-11-05 • via Nuitee
L
Luís • couple • be
9
Cozy place, very helpful and friendly staff
Pros:

The very helpful and friendly staff is definitely the highlight of our stay. Location and hotel in general are good, as expected.

2026-11-05 • via Nuitee
V
Valérie • couple • fr
9
Un havre de paix une situation idéale et un personnel très accueillant et attentionné
Pros:

La situation est idéale le personnel aux petits soins et très attentionné. De très bonnes recommandations pour les guide et chauffeur. Un havre de paix idéal pour quelques jours

Cons:

Rien

2026-11-04 • via Nuitee
P
Pierre • couple • gb
10
best stay in Siem Reap !!
Pros:

Nann and the staff are so helpful and smiling !! Awesome service

2026-11-04 • via Nuitee
J
Juliana • couple • co
10
Muy buena elección
Pros:

Muy bien ubicado
Las personas muy amables
La piscina muy buena
Habitación cómoda con todo lo necesario

Cons:

Debería tener un vidrio para separar el baño de la ducha se moja todo
Las almohadas podrían estar mejor
Poca luz en el baño para maquillarse

2026-11-04 • via Nuitee
A
Anna • solo_traveller • it
10
2026-11-04 • via Nuitee
H
Heike • solo_traveller • ch
9
2026-11-04 • via Nuitee
A
Adam • solo_traveller • ie
10
2026-11-03 • via Nuitee
C
Chris • couple • gb
10
Excellent
Pros:

Beautiful setting with a very well-kept jungle garden and pool. The room was ground floor and beautifully decorated with cool tile floor. We felt at home immediately. The staff are extremely friendly and enthusiastic and helpful. Great location near the night market. Highly recommend!

Cons:

Everything was just as I wanted it

2026-11-03 • via Nuitee
N
Nadine • couple • ie
10
Incredibly friendly staff and a very relaxing stay
Pros:

The hotel was amazing, very central location only a couple mins walk from the main market. The staff were all incredibly friendly and helpful, especially Pisey who made us feel welcome from our first moment and organised our tour to Angkor Wat on short notice.

Cons:

Nothing

2026-11-03 • via Nuitee
B
Beatrice • solo_traveller • it
9
Pros:

Comfy bed, great location, AMAZING STAFF!

Thank you so much for your lovely energy! It felt so good to come back from tours and exploration and be greater with such warmth!

2026-11-02 • via Nuitee
S
Shanelle • couple • gb
10
Amazing staff, perfect location, great facilities and good food
Pros:

Staff were incredible, very welcoming every time we came to the lobby/restaurant area! Food was amazing, and facilities were great! Perfect location

2026-11-02 • via Nuitee