Free
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Amazing staff
Good value for money
Quiet and clean environment
Cons:
Rooms may lack space
Pool temperature not ideal

Categories

Cleanliness
9.5
Rooms were clean and well maintained, contributing to the overall positive sentiment.
Service
10
The staff were incredibly friendly and attentive, enhancing the overall experience.
Location
10
The location is perfect, with easy access to attractions while providing a quiet retreat.
Room Quality
8.5
Some guests mentioned rooms being dark and lacking space for luggage.
Amenities
9
The pool area is nice but some guests found it too cold, which was disappointing.
Value for Money
9.5
The hotel provides excellent value, especially given the quality of service.
Food and Beverage
9.5
Meals received praise from multiple reviews, indicating good quality and variety.
Overall Experience
10
Most guests reported an enjoyable stay with a relaxing atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 19:36

Property Description

Explore the City on Foot

Located in the city centre, "The Urban" is the perfect base for leisurely exploration. Just minutes away from the Old Market and Pub Street, immerse yourself in the vibrant surroundings on foot.

Sustainable StayNature Concept

Embrace a unique experience with "StayNature" at "The Urban." Contribute to a sustainable future by planting a tree during your stay. Join us in preserving and restoring nature for generations to come.

Convenient Amenities and Services

Enjoy air-conditioned rooms with modern amenities, a tour desk, and 24-hour reception for your convenience. Indulge in massage and laundry services, and savor delicious meals at the on-site restaurant.

Experience the essence of nature and city life combined at "The Urban." Book now for an unforgettable stay!

Important information:

Guests are required to provide arrival details in advance using the Special Requests box available.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for US$15 per person per night when using an existing bed.
    People no matter the age stay for US$15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.5
Based on 5339 reviews
Cleanliness: 9.5
Service: 10
Location: 10
Room Quality: 8.5
Amenities: 9
Value for Money: 9.5
Food and Beverage: 9.5
Overall Experience: 10
P
Philémon • solo_traveller • fr
10
Pros:

La piscine, le personnel très serviable et sympathique. Le restaurant est très bon (en tant que français on a été très agréablement surpris par les pizzas). Le goûter gratuit est une super idée. Les chambres sont spacieuses, confortables, avec des rangements. L'hôtel est super bien placé, très calme mais à 2 pas des rues animées.

Cons:

On a eu des petits problèmes avec la clim qui buggait quand l'électricité était coupée (en retirant la clé).
Les services proposés par l'hôtel sont un peu chers, on peut facilement trouver moins cher ailleurs (scooter, transfert vers une autre ville, expédition vers les temples).
La playlist du restaurant gagnerait à être un peu plus fournie et variée, on entend toujours les mêmes musiques consensuelles.

2026-05-09 • via Nuitee
J
Joao • solo_traveller • lu
10
Pros:

A simpatia do staff e a localização

Cons:

Do lavabo nao estar dentro da casa de banho

2026-05-09 • via Nuitee
M
Maximilian • couple • de
10
Stay here.
Pros:

Don’t hesitate and book here. The value for money is amazing. Also the location is super close to walking street yet quiet at night.
The staff is really friendly and helpful.

Cons:

Nothing.

2026-05-09 • via Nuitee
V
Vanda • solo_traveller • fr
10
Pros:

La gentillesse et l attention du personnel. La super piscine, le restaurant, le cadre, et l emplacement !

2026-05-09 • via Nuitee
C
Cecilia • solo_traveller • uy
10
Excelente hotel, volvería sin dudarlo
Pros:

El hotel es hermoso, decorado con arboles y plantas preciosas y ubicado muy cerca del centro pero no se escucha ningún ruido. Ideal para descansar y disfrutar los alrededores. El personal se destaca por su amabilidad y atención en los detalles. Las chicas de recepción siempre te reciben con una sonrisa y están dispuestas a ayudarte con lo que necesites. Las habitaciones muy limpias y cómodas, la comida del restaurante deliciosa.

2026-05-08 • via Nuitee
R
Riffiod • solo_traveller • fr
10
Bon sejour à Angkor whaou
Pros:

Tout : bon emplacement, calme, ambiance Zen, bonne restauration. Piscine tres agreable, apres la chaleur et la fatigue. Le personnel est souriant et prevenant.

Cons:

Rien

2026-05-08 • via Nuitee
M
Martine • solo_traveller • nl
10
Voortreffelijk
Pros:

Fijne ruime schone kamer. Prachtige tuin. Ontzettend lief en zorgzaam personeel die iedere dag weer voor je klaar staan en alles voor je willen doen. Heel fijn zwembad met ligbedden. Kortom een heerlijke plek

2026-05-08 • via Nuitee
K
Karkab • couple • fr
10
Parfait 10/10
Pros:

L’accueil, la gentillesse du personnel, les petites attentions, les chambres, les services proposés et le lieu où est situé le logement tout était parfait.

2026-05-08 • via Nuitee
D
Danitza • couple • es
10
Un lugar con encanto
Pros:

Buena ubicación , personal muy amable ! Te ofrecen ayuda en todo lo que necesites, el día de llegada al ser muy pronto para el check in , no dejaron utilizar una ducha y el último día nos permitieron usar la piscina después del check out . Todos los chicos de recepción y del hotel son un encanto! Y el hotel muy limpio y organizado

Cons:

Todo un 10

2026-05-08 • via Nuitee
A
Audrey • solo_traveller • fr
10
2026-05-07 • via Nuitee
N
Noe • couple • fr
10
Séjour fantastique
Pros:

Le meilleur hôtel que j’ai fait en Asie !
La nourriture incroyable
La piscine incroyable
Les chambres incroyables
Le service et le personnel incroyable
Aucun points négatif, de l’hôtellerie de luxe pour 15$ la nuit !

2026-05-07 • via Nuitee
V
Viseth • solo_traveller • us
10
2026-05-07 • via Nuitee
J
Joana • solo_traveller • gb
9
2026-05-07 • via Nuitee
C
Calum • solo_traveller • au
9
2026-05-07 • via Nuitee
E
Emma • couple • fr
10
2026-05-06 • via Nuitee
L
Laurence • solo_traveller • fr
10
2026-05-06 • via Nuitee
V
Viktoriya • solo_traveller • jp
10
Pros:

Все отлично. Был низкий сезон и сделали апгрейд номера. Везде цветы, зелень, девочки улыбаются. Красивый бассейн и все близко.

2026-05-05 • via Nuitee
C
Chanborey • extended_group • kh
10
Pros:

Good location close to the pub street and night market, The staff are very friendly and helpful. The room is very clean and comfortable, The restaurant is very nice and has a great menu. Recommended place to stay in Siem Reap.

Cons:

Nothing

2026-05-05 • via Nuitee
B
Bobkov • solo_traveller • ru
10
Pros:

Замечательный отель!
Удачное расположение, все рядом: ночной рынок, улица с тусовками, кафе и т.д.

Очень хороший сервис, приветливый персонал, который всегда поможет и поинтересуется все ли в порядке.

Есть красивый бассейн, прачечная, хороший ресторан с пиццей из печи.

Номер чистый, матрас удобный, все есть для отличного отдыха.

Спасибо персоналу за хороший сервис!

2026-05-05 • via Nuitee
B
Bibigul • solo_traveller • kz
10
Pros:

Очень понравился, номер (просторный, чистый, со своей террасой. Завтраки были очень вкусными (большой ассортимент). Отдельно хочу отметить работу персонала. Все очень вежливые и доброжелательные. Приезжаешь с экскурсии, уставший от жары, тебя встречают на входе с освежающими салфетками, бесплатно угощают послеобеденным прохладным чаем с разными закусками. Бассейн чистый с прохладной водой и полотенцами. Расположение очень удобное. Рядом массажные салоны, кафе, ночной базар и pub street.. .

2026-05-04 • via Nuitee