Horton Grand Hotel

Hotels
8.4 (2142 reviews)
311 Island Avenue , San Diego , us

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Great service
Excellent location
Charming atmosphere
Comfortable rooms
Cons:
Noise from neighbors
Cleanliness issues
Parking confusion

Categories

Cleanliness
7.65
Some rooms reported issues like leaks and maid service timing, indicating cleanliness concerns.
Service
9.15
The staff received positive remarks for being accommodating and friendly.
Location
9.15
Many reviews praised the great location with easy access to attractions.
Room Quality
7.65
Mixed feedback regarding room size, age, and noise insulation.
Amenities
8.65
Amenities were generally well-received, though some noted the ice machine's location.
Value for Money
8.15
Some guests felt the price was low for the quality, while others had reservations.
Food and Beverage
8.15
Specific food and beverage feedback was limited; cold bar mentioned as a downside.
Overall Experience
8.65
Overall, guests enjoyed their stay despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:34

Property Description

Historic Charm in the Heart of San Diego

Victorian Architecture and Gas Burning Fireplaces
Step back in time as you wander through the Gaslamp Quarter's historic streets and settle into a cozy room with a charming gas burning fireplace.

Blend of Old World Charm and Modern Amenities
Indulge in the perfect mix of period furnishings and modern comforts in each uniquely decorated room, complete with cable TV and some offering picturesque balcony views.

Live Entertainment and 24-Hour Gift Shop
Savor the local entertainment at Salt & Whiskey, the hotel's restaurant and bar, or explore the 24-hour gift shop for souvenirs to remember your stay.

Experience the best of San Diego within reach, with the Convention Center, PETCO Park, Balboa Park, and the Zoo just moments away.

Book your stay at Horton Grand Hotel now for an unforgettable experience in America's Finest City.

Important information:

Must be 21 years or older, with a valid ID to check-in.

Valet parking is available to all hotel guests. Charges are applicable. Please contact hotel directly for more details.

Please note that any reservation with more than 3 rooms booked is considered a group booking and different policies and procedures will apply.

Effective Mar 1st, 2023 Resort Fee will include: Wi-Fi, in-room bottled water, coffee in-room, in-room safe, housekeeping, business center/computer access and two beverage coupons at Salt & Whiskey bar.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 59 per day.

Location

Guest Reviews

8.4
Based on 2142 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 7.65
Amenities: 8.65
Value for Money: 8.15
Food and Beverage: 8.15
Overall Experience: 8.65
R
Rawson solo_traveller us
9
Pros:

So welcoming and quiet

2026-07-10 via Nuitee
D
Dmitrii family_with_children us
7
2026-07-08 via Nuitee
M
Margaret couple us
7
Good location for activities in downtown San Diego
Pros:

Location and furnishings

Cons:

No small refrigerator in room

2026-07-04 via Nuitee
K
khalid couple us
8
2026-07-03 via Nuitee
F
Fernando solo_traveller us
9
2026-07-02 via Nuitee
D
Diane couple us
10
Pros:

Very beautifully maintained.

2026-07-02 via Nuitee
C
Christopher solo_traveller us
10
2026-06-30 via Nuitee
S
Sarah solo_traveller us
10
Pros:

Wonderful, friendly, and helpful staff and a comfortable hotel in a convenient location. The courtyard with trees and the balconies overlooking the courtyard are a unique find.

2026-06-28 via Nuitee
C
Cynthia couple us
10
Nice stay
Pros:

The service and staff were exceptional

Cons:

Not applicable

2026-06-23 via Nuitee
D
Donne couple us
6
Great location, friendly staff. The Whiskey bar was an extra fun experience. However, the bed was very uncomfortable an
Pros:

Location was great!

Cons:

Very old hotel that needs some updates like beds and bathroom.

2026-06-22 via Nuitee
G
giovanni solo_traveller ch
8
Lovely and romantic
Pros:

Great place if you like historocal places.
Great location

Cons:

No safe box

2026-06-22 via Nuitee
L
larissa extended_group us
7
2026-06-22 via Nuitee
N
Norbert Àdàm22 solo_traveller hu
10
Pros:

Everything was excellent. I loved the style of the hotel. The staff was very nice. The room was clean....

2026-06-21 via Nuitee
P
Phelps family_with_children us
8
Excellent charming hotel with old-fashioned friendly service.
Pros:

Really liked the historical ambiance. Yes, the bathrooms were a bit small - but we looked at this as a charm. We loved the grand staircase as a treat and used it rather than the elevator.

Cons:

noisy HVAC.

2026-06-19 via Nuitee
Y
Yifang solo_traveller us
8
2026-06-19 via Nuitee
V
Vern solo_traveller us
10
The Horton Grand Hotel is beautiful and stately..loved it.
Pros:

Everything ,the value ,the historic look ,the location,the room,it’s a great place to stay

Cons:

All good

2026-06-16 via Nuitee
P
Pavel couple us
10
2026-06-14 via Nuitee
A
Anthony family_with_children us
10
Pros:

A great little boutique hotel in the Gaslamp. If you're fed up with the sameness of the chain hotels this is the place for you

2026-06-13 via Nuitee
B
Bob Rugh couple us
9
2026-06-08 via Nuitee
P
Patricia couple us
10
Pros:

So vey pretty and the location was excellent to all the places we wanted to go.
Our room was very clean and comfortable. We will definitely stay there again 👍

2026-06-07 via Nuitee