Horton Grand Hotel

Hotels
8.4 (2094 reviews)
311 Island Avenue , San Diego , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great service
Excellent location
Charming atmosphere
Comfortable rooms
Cons:
Noise from neighbors
Cleanliness issues
Parking confusion

Categories

Cleanliness
7.65
Some rooms reported issues like leaks and maid service timing, indicating cleanliness concerns.
Service
9.15
The staff received positive remarks for being accommodating and friendly.
Location
9.15
Many reviews praised the great location with easy access to attractions.
Room Quality
7.65
Mixed feedback regarding room size, age, and noise insulation.
Amenities
8.65
Amenities were generally well-received, though some noted the ice machine's location.
Value for Money
8.15
Some guests felt the price was low for the quality, while others had reservations.
Food and Beverage
8.15
Specific food and beverage feedback was limited; cold bar mentioned as a downside.
Overall Experience
8.65
Overall, guests enjoyed their stay despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:34

Property Description

Historic Charm in the Heart of San Diego

Victorian Architecture and Gas Burning Fireplaces
Step back in time as you wander through the Gaslamp Quarter's historic streets and settle into a cozy room with a charming gas burning fireplace.

Blend of Old World Charm and Modern Amenities
Indulge in the perfect mix of period furnishings and modern comforts in each uniquely decorated room, complete with cable TV and some offering picturesque balcony views.

Live Entertainment and 24-Hour Gift Shop
Savor the local entertainment at Salt & Whiskey, the hotel's restaurant and bar, or explore the 24-hour gift shop for souvenirs to remember your stay.

Experience the best of San Diego within reach, with the Convention Center, PETCO Park, Balboa Park, and the Zoo just moments away.

Book your stay at Horton Grand Hotel now for an unforgettable experience in America's Finest City.

Important information:

Must be 21 years or older, with a valid ID to check-in.

Valet parking is available to all hotel guests. Charges are applicable. Please contact hotel directly for more details.

Please note that any reservation with more than 3 rooms booked is considered a group booking and different policies and procedures will apply.

Effective Mar 1st, 2023 Resort Fee will include: Wi-Fi, in-room bottled water, coffee in-room, in-room safe, housekeeping, business center/computer access and two beverage coupons at Salt & Whiskey bar.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 59 per day.

Location

Guest Reviews

8.4
Based on 2094 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 7.65
Amenities: 8.65
Value for Money: 8.15
Food and Beverage: 8.15
Overall Experience: 8.65
E
Eric • solo_traveller • us
10
2026-02-10 • via Nuitee
A
Aaron Christopher • family_with_children • de
7
2026-01-28 • via Nuitee
G
Gloria • couple • us
10
The location is perfect if visiting downtown, the parking situation could be better rather than paying $60 to valet. The
2026-01-26 • via Nuitee
R
Ricardo • couple • us
10
2026-01-23 • via Nuitee
S
Shelby • couple • us
10
2026-01-23 • via Nuitee
E
Edward • couple • us
8
2026-01-23 • via Nuitee
A
Alessandra • solo_traveller • it
8
Pros:

Position

Cons:

No breakfast

2026-01-21 • via Nuitee
M
Marloren • couple • us
10
2026-01-21 • via Nuitee
C
Cheng-Chung • solo_traveller • tw
8
2026-01-20 • via Nuitee
D
Di • extended_group • us
4
Not good
Pros:

No breakfirst

2026-01-20 • via Nuitee
O
Omer • solo_traveller • us
10
2026-01-20 • via Nuitee
M
michael • extended_group • ca
8
2026-01-20 • via Nuitee
L
LaDonna • couple • us
9
Great location!
Pros:

I liked the location and the history of it.

Cons:

I don’t feel like anyone went out of their way to make it a great stay. It was a place to sleep.

2026-01-20 • via Nuitee
B
Bettina • solo_traveller • us
8
2026-01-20 • via Nuitee
S
Stefania • extended_group • it
8
2026-01-19 • via Nuitee
J
JOSE ANTONIO • couple • es
8
2026-01-19 • via Nuitee
M
Maribel • extended_group • us
10
2026-01-19 • via Nuitee
J
Joran • solo_traveller • no
5
2026-01-19 • via Nuitee
M
MANUELA • solo_traveller • co
10
Pros:

La ubicación es perfecta, es muy central a muchas zonas turísticas y es divino. Cerca a downtown donde está todo lo que necesitas. Y la arquitectura del lugar es espectacular, es servicio también.

2026-01-19 • via Nuitee
R
Rebecca • couple • us
10
The Portland grand Hotel is definitely grand!! The staff was courteous, helpful, and delightful.
Pros:

Location is very close to the Hoppin office to restaurants to Petco Stadium and the conference center. The building is beautiful with a lovely lovely courtyard.

2026-01-19 • via Nuitee