Palé Hall Hotel & Spa

Hotels
9.4 (641 reviews)
Llandderfel , Bala , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Beautiful setting
Exceptional staff
Great food
Lovely atmosphere
Cons:
Noise issues at night
Some cleanliness concerns
Outdated room furnishings

Categories

Cleanliness
8.5
Some complaints about cleanliness and room conditions.
Service
10
Exceptional service mentioned by several reviewers.
Location
9.5
Idyllic location and beautiful surroundings acknowledged.
Room Quality
8.5
Mixed feelings about room quality with some rooms described as outdated.
Amenities
9.5
Positive comments on amenities and general hotel grounds.
Value for Money
9.5
Overall value perceived as good based on service and amenities.
Food and Beverage
10
Food received high praise from multiple reviews.
Overall Experience
9.7
Overall positive experiences and many guests express desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 05:09

Property Description

Luxurious Victorian Manor House Hotel
Indulge in the charm of Palé Hall, a 5 red star Relais Chateaux property nestled on the outskirts of Snowdonia National Park. The elegantly designed 18 rooms in the main building and 4 garden suites offer a unique and stylish stay.

Fine Dining Experience
Savor the culinary delights at Palé Hall's Michelen green star restaurant, where a fusion of British and Welsh cuisine showcases the best of local Welsh produce. The varied menu is sure to tantalize your taste buds.

Tranquil Gardens and Outdoor Activities
Escape to the 16 acres of serene gardens and parkland surrounding Palé Hall. Situated near the River Dee, guests can enjoy activities like fishing, shooting, and horse riding, immersing themselves in the natural beauty of North Wales.

Experience luxury, fine dining, and outdoor adventures at Palé Hall - book your stay now!

Important information:

A smart dress code is required in the dining room. Jacket and tie is preferred but not essential. No jeans, shorts, trainers and t-shirts are allowed.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for £25 per person per night when using an available cot.
    Children up to and including 2 years old stay for £25 per person per night when using an existing bed.
    Children from 3 years old to 15 years old stay for £60 per person per night when using an existing bed.
    Children up to and including 12 years old stay for £65 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 641 reviews
Cleanliness: 8.5
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 9.5
Value for Money: 9.5
Food and Beverage: 10
Overall Experience: 9.7
A
Alice extended_group gb
10
If I could give 10 stars I would.
Pros:

Staff were amazing, so accommodating and friendly. special shout out to Shaz, Bruce & Ryan. Food sublime. Gardens well attended and beautiful.
Farm animals in the grounds were really good to see.

Cons:

The Pub was not quite so good, staff need to smile more and engage with customers.

2026-06-19 via Nuitee
M
Matt extended_group gb
10
Superb country hotel
Pros:

Beautiful property, exceptional food and wonderful staff. Highly recommended!

Cons:

Nothing

2026-06-17 via Nuitee
S
Stephen solo_traveller gb
10
2026-06-15 via Nuitee
N
Nicholas couple gb
10
Very enjoyable and will visit again
2026-06-14 via Nuitee
L
louise couple gb
9
Very lovely stay in beautiful surroundings
Pros:

Excellent breakfast. Fabulous quality food in a beautiful dining room. The grounds were superb and well kept. We were welcomed by a charming man who showed us to our room.

Cons:

Pillows could have been a bit better, they weren't the best quality. The bathroom was fine but would have expected a higher standard at this level of hotel. A few extras such as a pool would have been welcome.

2026-06-14 via Nuitee
H
HELEN couple gb
8
Pros:

Idyllic situation with lovely setting and gardens so tranquil. Staff were very professional but friendly and helpful.The food is outstanding and so worth experiencing. I need a walk in shower so was limited to rooms that had those facilities. The room we had and wonderful views and was very quiet.

Cons:

We were at the top of the hotel and getting water out of the shower was very slow and not much power , staff said they were aware, the bed in our room was very high so much so stepping stools had been put under it which I certainly needed. The bed head was broken which was noted by George who took us to our room . There was a chair I'm the bar that the bottom was hanging off which was mot a good look.

2026-06-13 via Nuitee
S
Samantha couple gb
10
Absolutely fabulous.
Pros:

Fabulous hotel! Great setup. Wonderful service and fabulous food.

2026-06-07 via Nuitee
D
Dorian family_with_children gb
10
Pros:

The setting is exceptional, with perfectly manicured gardens and decore. The staff is excellent, pro-active and will cater to all the needs in a very familiar yet professional way. You feel at home!

Cons:

It was slightly hot in the bedroom but it's the downside of old country houses/castles that can't have all the modern comfort (and who can expect very hot weather in Wales anyway!)

2026-06-02 via Nuitee
G
Gerold couple ch
10
Wouaouaouahhhh!!!!
Pros:

Wouaouaoahhhh!!!!

Cons:

Nada

2026-06-01 via Nuitee
M
Mark couple gb
10
2026-05-30 via Nuitee
L
Lorenzo couple it
8
2026-05-25 via Nuitee
D
Doug couple us
9
A vacation spot to completely escape from the crowds.
Pros:

The food was excellent (breakfast and dinner) and the location in north Wales beautiful.

Cons:

The Welsh roads.

2026-05-24 via Nuitee
H
Helen extended_group gb
10
2026-05-17 via Nuitee
R
Richard couple gb
9
Lovely setting and a must visit hotel
Pros:

Lovely property and our fourth stay here. Dinner and breakfast were superb, overall hotel and upgrades made each time we stay show the owners investment.

Cons:

We stayed in Denbigh this time and it was probably the most disappointing room. Felt like it needed some updating. Didn’t spoil our visit but definitely not as well turned out as the other rooms we have stayed in.

2026-05-17 via Nuitee
J
John couple gb
9
Lovely, will definitely be back.
Pros:

Really lovely building and decorated exceptionally.

Cons:

The TV was in a little room so you couldn’t watch it in bed.
Dinner was very good, staff were amazing but it was very expensive.

2026-05-17 via Nuitee
H
Helen solo_traveller gb
7
2026-05-17 via Nuitee
R
Richard solo_traveller gb
10
Perfect place to relax and switch off from the dauly routines.
Pros:

Both superb

Cons:

Bedroom window did not open so I found it to be a little too warm.

2026-05-12 via Nuitee
J
Jörg couple de
9
2026-05-11 via Nuitee
T
Tiina solo_traveller fi
10
Alltogether just wonderful and beautiful!
2026-05-10 via Nuitee
C
Chris couple gb
10
Pros:

Super impressive historical house, backed up friendly and efficient staff and exceptional food.

Cons:

Nothing

2026-05-08 via Nuitee