Silken Gran Teatro

Hotels
•
Hoteles Silken
8.4 (5898 reviews)
Avenida Arlanzón, 8 B , Burgos , es

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Spacious rooms
Great breakfast
Cons:
Room temperature issues
Limited amenities
Inconsistent service quality

Categories

Cleanliness
8.13
Some reviews noted issues with room temperature control, indicating less than perfect cleanliness.
Service
8.9
Staff were described as very friendly and helpful, contributing positively to the guest experience.
Location
9.14
Multiple reviews highlighted the excellent location of the hotel, close to city center and attractions.
Room Quality
7.59
Concerns about room size and maintenance issues were raised, affecting the overall quality perception.
Amenities
8.12
Hotel offered standard amenities but faced criticism regarding the inability to get coffee outside breakfast.
Value for Money
8.38
While some found the price reasonable, others felt the hotel did not meet expectations for a 4-star establishment.
Food and Beverage
8.33
Breakfast received high praise; however, some dissatisfaction noted regarding the absence of a coffee service.
Overall Experience
8.6
Guests had a generally positive experience with a few noted issues, but many expressed a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:29

Property Description

Prime Location Next to Museum of Human Evolution
Experience the perfect blend of style and convenience at Hotel Silken Gran Teatro, located right next to Burgos’ Museum of Human Evolution. Just a 5-minute walk from the charming old town, our elegant rooms offer modern comforts like free Wi-Fi and plasma TVs with satellite channels.

Delightful Dining Options
Indulge in traditional Spanish cuisine at our hotel's restaurant or unwind with snacks and drinks at the trendy café-bar. Whether you're a food enthusiast or simply looking to relax, we have something to satisfy every craving.

Exceptional Service and Accessibility
Our 24-hour reception staff are dedicated to ensuring your stay is memorable by offering local insights and assistance. With key attractions like the city’s auditorium and Burgos Cathedral within walking distance and easy access to major motorways, Hotel Silken Gran Teatro is the ideal choice for your next stay in Burgos.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.

Please note some rooms are interior facing and look onto an interior patio.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 16.50 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 3 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 5898 reviews
Cleanliness: 8.13
Service: 8.9
Location: 9.14
Room Quality: 7.59
Amenities: 8.12
Value for Money: 8.38
Food and Beverage: 8.33
Overall Experience: 8.6
C
CRISTINA • extended_group • es
9
2026-04-18 • via Nuitee
P
PASO_A_PASO • family_with_children • es
10
Pros:

Silken es símbolo de calidad. La ubicación perfecta y los trabajadores muy profesionales y amables.

2026-04-17 • via Nuitee
F
florentina • solo_traveller • es
8
2026-04-17 • via Nuitee
A
Ana • extended_group • es
8
Cons:

La climatización. Hacia demasiado calor en las habitaciones. Fue necesario dormir con la ventana abierta

2026-04-16 • via Nuitee
F
FRANCISCO • extended_group • es
7
2026-04-16 • via Nuitee
M
Marietheres • couple • pt
9
Burgos é lindo e cheio de tesouros arquitetónicos!
Pros:

Boa localização muito perto do centro histórico, confortável, moderno, duche de luxo, pequeno almoço bom. Estacionamento no garagem do museu da evolução humana muito amplo e barato!

Cons:

Um pouco barulhento num cruzamento de ruas muito frequentadas, mas boas janelas. A garagem do hotel estava cheia, mas o estacionamento indicado estava muito bom, barato e perto!

2026-04-16 • via Nuitee
B
Bogdan • extended_group • je
8
Good location, reasonable price.
Pros:

Grate location.

Cons:

Needs more cleaning and the lady at the reception was rude.

2026-04-16 • via Nuitee
G
Gregorio • couple • es
8
2026-04-16 • via Nuitee
S
Sara • family_with_children • es
8
2026-04-16 • via Nuitee
M
María José • couple • es
10
2026-04-15 • via Nuitee
D
Donald • solo_traveller • be
8
Pros:

Mooie kamer en centraal gelegen in centrul

Cons:

Parking was smal om in te rijden en parkeren.
Een nietgeoefende chauffeur krijgt hier zwemvijvers van onder de oksels.
Ook wat geluid van de buren. Je hoort hen toekomen op kamer en badkamerbenutten.

2026-04-15 • via Nuitee
A
Adrian • solo_traveller • es
10
Pros:

Muy bien todo en general

Cons:

Parking muy estrecho

2026-04-15 • via Nuitee
A
Alberto • extended_group • es
10
Pros:

Habitación silenciosa a pesar de dar a la calle, buen tamaño y con espacio para dejar el equipaje. Baño amplio, limpiio y bien equipado. Ubicación céntrica y cómoda para entrar y salir de la ciudad.

Cons:

El aparcamiento del hotel resulta práctico por estar en la planta sótano, Advierten de la dificultad del acceso por ser una rampa en curva pero se baja y sube con comodidad, sin embargo las plazas son muy justas. Si está muy lleno puede resultar complicado aparcar.

2026-04-14 • via Nuitee
I
Ines • solo_traveller • es
9
Pros:

La ubicacion

Cons:

El personal de recepción

2026-04-14 • via Nuitee
R
Raul • couple • es
3
Buena ubicación. Personal maleducado y que no da soluciones a cosas básicas de errores del hotel
Pros:

El lugar donde estaba ubicado era ideal para lo que necesitaba

Cons:

El personal que nos atendió: llame para que nos subieran toallas porque no habían puesto las necesarias para dos personas. Se negaron a subirlas aún siendo error del hotel. Tampoco iba la TV y la persona de recepción me dijo que los no sabía cómo funcionaba. Le pedí una solución y directamente me colgó el teléfono. Un horror en este aspecto.

2026-04-14 • via Nuitee
Z
Zoilo • couple • es
8
2026-04-14 • via Nuitee
J
JOSE MIGUEL • family_with_children • es
7
habitacion muy calurosa
Pros:

Hotel moderno con buenas instalaciones y bien situado
muy céntrico.

Cons:

Que a la hora de hacer la reserva pone que tiene aire acondicionado.
Y resulta que solo tienen aire caliente en el de abril. las habitaciones son muy calurosas.
para un hotel de 4 estrellas debería uno poder elegir si frío o calor.

2026-04-14 • via Nuitee
J
Jacques • couple • nl
8
Mooi hotel met kleine kamer
Cons:

In de kamer 718 stond een tafel voor het raam waardoor de deur naar het balkon niet open kon. Daarom heb ik de tafel aan de kant gezet en konden we het balkon om vanaf daar de kathedraal te bewonderen. De tafel stond daardoor in de kamer behoorlijk in de weg.

2026-04-13 • via Nuitee
Ángel • solo_traveller • es
9
Pros:

La ubicación del hotel

2026-04-13 • via Nuitee
E
Elena • solo_traveller • es
10
Pros:

La cama

Cons:

El parking

2026-04-13 • via Nuitee