Hayah Golden Hotel

Hotels
6.5 (1997 reviews)
Central West Area , Al Zubair Ibn Alawam Street , Al Madinah , sa

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Safety deposit box
Fax/photocopying
Non-smoking throughout
Allergy-free room
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Cons:
Limited parking
Expensive breakfast
No spa services
Unclean rooms
Uncomfortable beds
Delayed service responses
High prices

Categories

Cleanliness
5.9
Mixed reviews on cleanliness with guests citing unclean rooms and non-functional washroom exhausts.
Service
6.3
Service received mixed feedback, with complaints about uncooperative staff and delayed responses.
Location
8.6
Highly praised location near key landmarks with easy access to attractions.
Room Quality
6.6
Rooms received varied feedback, with some mentioning maintenance issues and uncomfortable beds.
Amenities
7
Mixed feedback on amenities provided, with mentions of missing toiletries and inadequate room facilities.
Value for Money
5.1
Guests expressed dissatisfaction with the value for money, citing high prices and lack of corresponding services.
Food and Beverage
4
Limited feedback on food and beverage services, with some mentioning the need for improvement in variety.
Overall Experience
8.5
Most guests had a positive overall experience, especially praising the location and friendly staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 23:06

Property Description

Luxurious Accommodations - Al Hayah Golden Hotel, located just a short walk from Prophet Muhammad’s Mosque, offers modern air-conditioned rooms with free Wi-Fi. Each room is equipped with a flat-screen TV for your entertainment.

Convenient Amenities - The hotel provides a 24-hour front desk for any assistance you may need during your stay. Additionally, Prince Mohammad Bin Abdulaziz International Airport is only a 20-minute drive away, making travel easy for guests. Complimentary private parking is available on-site, subject to availability.

Prime Location - With its close proximity to the mosque and convenient access to the airport, Al Hayah Golden Hotel is the perfect choice for travelers looking for comfort and convenience in Medina.

Book now to experience the luxury and convenience of Al Hayah Golden Hotel!

Important information:

Please note non refundable policy will apply on bookings over 5 rooms and will be charged full amount of the booking any time after the booking is made.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.5
Based on 1997 reviews
Cleanliness: 5.9
Service: 6.3
Location: 8.6
Room Quality: 6.6
Amenities: 7
Value for Money: 5.1
Food and Beverage: 4
Overall Experience: 8.5
S
sameer • extended_group • sa
1
طيبه دون مستوى
Pros:

الموقع الفندق قريب من الحرم و توفر مواقف سيارات فقط

Cons:

سوء النظافة و الموظفين لم يردوا على اتصال علماً ان تم الاتصال اكثر من مره و لم يتم تجاوب معي

2026-04-25 • via Nuitee
M
Mauath • couple • sa
9
2026-04-25 • via Nuitee
R
RADOWAN • solo_traveller • sa
1
2026-04-25 • via Nuitee
S
shahzad • solo_traveller • sa
5
2026-04-25 • via Nuitee
M
Muhammad • solo_traveller • sa
10
Pros:

Location and quick check in

2026-04-25 • via Nuitee
A
abdul Aziz • family_with_children • sa
7
Cons:

The check in was delayed around one hour😔. It shall be improved.

2026-04-24 • via Nuitee
F
fers • extended_group • sa
1
تجربة قذره وصخه
Pros:

سيى جداً قذر جداً الشعر في اممرات واكياس قمامه

Cons:

الموقف حسب المتاح وليس دائمن متاح

2026-04-24 • via Nuitee
T
traveler69 • solo_traveller • sa
9
فندق مناسب
Pros:

مكتب الاستقبال .يوجهون النزيل الى ان طريقة الحجوزات فقط اونلاين و ليس عن طريق مكتب الاستقبال

Cons:

القرب من ساحة المسجد النبوي

2026-04-24 • via Nuitee
A
Ahmed Omar • family_with_children • sa
8
2026-04-24 • via Nuitee
S
Saud • family_with_children • sa
9
مكان جميل وهادئ والخدمات متوفره فيه وبجواره ومطل على الحرم النبوي والعاملين فيه على قدر عالي من الخلق والتعاون
Pros:

روح الموظفين جميله.

Cons:

قلة المواقف بالباركنج

2026-04-24 • via Nuitee
A
Amer • extended_group • iq
10
2026-04-23 • via Nuitee
A
ali • couple • sa
7
2026-04-22 • via Nuitee
شمعه • extended_group • sa
10
2026-04-22 • via Nuitee
طرفه • extended_group • sa
9
جيده
Pros:

كل شي حلو

Cons:

لم احد غرفتين متصله مع اطلاله

كل المتصله بدون اطلالات

2026-04-22 • via Nuitee
نايف • solo_traveller • sa
10
Pros:

اطلالة الحرم وقريب من الحرم

Cons:

وقت دخول الغرفه

2026-04-21 • via Nuitee
F
Fahad • couple • sa
3
سيئة
Pros:

القرب من الحرم

Cons:

قديم وتوجد ريحه

2026-04-21 • via Nuitee
مهند • couple • sa
1
Pros:

مطل على الحرم

Cons:

المكان جدا سئ لأبعد درجة والاسرة مي مريحة والفندق متهالك والديكور قديم جدا حتى البيبان مقشره

2026-04-20 • via Nuitee
A
abdullah • extended_group • sa
8
2026-04-20 • via Nuitee
S
sangar khan gardiwal • family_with_children • mz
7
2026-04-20 • via Nuitee
A
Aali • family_with_children • sa
7
2026-04-19 • via Nuitee