Hayah Golden Hotel

Hotels
6.5 (2086 reviews)
Central West Area , Al Zubair Ibn Alawam Street , Al Madinah , sa

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Safety deposit box
Fax/photocopying
Non-smoking throughout
Allergy-free room
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Cons:
Limited parking
Expensive breakfast
No spa services
Unclean rooms
Uncomfortable beds
Delayed service responses
High prices

Categories

Cleanliness
5.9
Mixed reviews on cleanliness with guests citing unclean rooms and non-functional washroom exhausts.
Service
6.3
Service received mixed feedback, with complaints about uncooperative staff and delayed responses.
Location
8.6
Highly praised location near key landmarks with easy access to attractions.
Room Quality
6.6
Rooms received varied feedback, with some mentioning maintenance issues and uncomfortable beds.
Amenities
7
Mixed feedback on amenities provided, with mentions of missing toiletries and inadequate room facilities.
Value for Money
5.1
Guests expressed dissatisfaction with the value for money, citing high prices and lack of corresponding services.
Food and Beverage
4
Limited feedback on food and beverage services, with some mentioning the need for improvement in variety.
Overall Experience
8.5
Most guests had a positive overall experience, especially praising the location and friendly staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 23:06

Property Description

Luxurious Accommodations - Al Hayah Golden Hotel, located just a short walk from Prophet Muhammad’s Mosque, offers modern air-conditioned rooms with free Wi-Fi. Each room is equipped with a flat-screen TV for your entertainment.

Convenient Amenities - The hotel provides a 24-hour front desk for any assistance you may need during your stay. Additionally, Prince Mohammad Bin Abdulaziz International Airport is only a 20-minute drive away, making travel easy for guests. Complimentary private parking is available on-site, subject to availability.

Prime Location - With its close proximity to the mosque and convenient access to the airport, Al Hayah Golden Hotel is the perfect choice for travelers looking for comfort and convenience in Medina.

Book now to experience the luxury and convenience of Al Hayah Golden Hotel!

Important information:

Please note non refundable policy will apply on bookings over 5 rooms and will be charged full amount of the booking any time after the booking is made.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.5
Based on 2086 reviews
Cleanliness: 5.9
Service: 6.3
Location: 8.6
Room Quality: 6.6
Amenities: 7
Value for Money: 5.1
Food and Beverage: 4
Overall Experience: 8.5
R
Rashwan • family_with_children • eg
2
Very bad
Pros:

Nothing

Cons:

Everything is bad, location, cleaning
Really not a value vs money paid

2026-06-06 • via Nuitee
U
Ulfat • extended_group • af
7
2026-06-06 • via Nuitee
A
ALI_GHUNIMI • extended_group • sa
8
Pros:

فندق جيد قريب من الحرم المدني بوابة النساء ويعبر مناسب اسعاره وجودته مقارنه بغيره

2026-06-06 • via Nuitee
M
Mahmood • solo_traveller • ng
7
Pros:

Proximity to Haram

2026-06-05 • via Nuitee
M
Mohamed • family_with_children • eg
7
2026-06-04 • via Nuitee
F
Farestaha • solo_traveller • sa
9
2026-06-03 • via Nuitee
N
Naveed • family_with_children • sa
5
OK
Pros:

The Location

Cons:

The room key card doesn't work at needed to be reset/charged every day. which was very strange!

2026-06-02 • via Nuitee
H
Hassan • solo_traveller • sa
8
Cons:

The bed matters was not comfortable since it was loose in the middle

2026-06-02 • via Nuitee
عمرسلام انعم • family_with_children • sa
5
ارجو ان أعود اليه وهو اكثر نظافه -لطافة بعض الإداريين مع نزلائهم.
Pros:

واجهته للحرم النبوي

Cons:

عدم تعاون بعض الموظفين مع النزلاء بالإضافه إلى رداءة أبواب الحمامات وخاصة من اسفلها

2026-06-02 • via Nuitee
محمد • solo_traveller • eg
8
2026-06-02 • via Nuitee
فوزي علي • solo_traveller • sa
1
2026-06-02 • via Nuitee
F
Farheen • couple • sa
1
Not interested to book the same hotel in future.
Cons:

Waste of money, lack of cleanness, reception staff not co-operative. Not recommend. Low lighting and washrooms are dirty and mess. No proper facilities.

2026-06-01 • via Nuitee
S
Samaher • couple • sa
10
2026-06-01 • via Nuitee
S
Samaher • extended_group • sa
10
2026-06-01 • via Nuitee
W
Wqe • solo_traveller • sa
10
Pros:

خدمه العملاء ممتازه

Cons:

لاشي

2026-06-01 • via Nuitee
عبدالعزيز • family_with_children • sa
1
احسن مافيه السكورتي عاى اخلاق عاليه
Pros:

القرب من الحرم

Cons:

لم يكن الحجز على مااتفقنا عليه بالموقع

2026-05-31 • via Nuitee
M
Muhammad • solo_traveller • pk
10
2026-05-31 • via Nuitee
A
AHMAD • couple • ae
7
2026-05-31 • via Nuitee
علي • couple • sa
9
شكرا للخميع
Pros:

قربه من الحرم

Cons:

النضافه

2026-05-31 • via Nuitee
‫بسمه الحربي‬‎ • extended_group • sa
8
2026-05-31 • via Nuitee