Hayah Golden Hotel

Hotels
6.5 (1853 reviews)
Central West Area , Al Zubair Ibn Alawam Street , Al Madinah , sa

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Safety deposit box
Fax/photocopying
Non-smoking throughout
Allergy-free room
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Cons:
Limited parking
Expensive breakfast
No spa services
Unclean rooms
Uncomfortable beds
Delayed service responses
High prices

Categories

Cleanliness
5.9
Mixed reviews on cleanliness with guests citing unclean rooms and non-functional washroom exhausts.
Service
6.3
Service received mixed feedback, with complaints about uncooperative staff and delayed responses.
Location
8.6
Highly praised location near key landmarks with easy access to attractions.
Room Quality
6.6
Rooms received varied feedback, with some mentioning maintenance issues and uncomfortable beds.
Amenities
7
Mixed feedback on amenities provided, with mentions of missing toiletries and inadequate room facilities.
Value for Money
5.1
Guests expressed dissatisfaction with the value for money, citing high prices and lack of corresponding services.
Food and Beverage
4
Limited feedback on food and beverage services, with some mentioning the need for improvement in variety.
Overall Experience
8.5
Most guests had a positive overall experience, especially praising the location and friendly staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 23:06

Property Description

Luxurious Accommodations - Al Hayah Golden Hotel, located just a short walk from Prophet Muhammad’s Mosque, offers modern air-conditioned rooms with free Wi-Fi. Each room is equipped with a flat-screen TV for your entertainment.

Convenient Amenities - The hotel provides a 24-hour front desk for any assistance you may need during your stay. Additionally, Prince Mohammad Bin Abdulaziz International Airport is only a 20-minute drive away, making travel easy for guests. Complimentary private parking is available on-site, subject to availability.

Prime Location - With its close proximity to the mosque and convenient access to the airport, Al Hayah Golden Hotel is the perfect choice for travelers looking for comfort and convenience in Medina.

Book now to experience the luxury and convenience of Al Hayah Golden Hotel!

Important information:

Please note non refundable policy will apply on bookings over 5 rooms and will be charged full amount of the booking any time after the booking is made.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.5
Based on 1853 reviews
Cleanliness: 5.9
Service: 6.3
Location: 8.6
Room Quality: 6.6
Amenities: 7
Value for Money: 5.1
Food and Beverage: 4
Overall Experience: 8.5
A
Abdul • family_with_children • sa
6
2026-02-14 • via Nuitee
H
Hesham • family_with_children • sa
9
2026-02-14 • via Nuitee
منيره • couple • sa
4
2026-02-14 • via Nuitee
سعيد محمد • family_with_children • sa
7
Pros:

قريب جدا للساحة زالصلوات

Cons:

الكارت للباب بيعلق كتير جدا الموظفين لم نراهم أعطاك الكرت و مع السلامه الغرفة بدون فوط

2026-02-13 • via Nuitee
K
khatir • family_with_children • sa
4
2026-02-11 • via Nuitee
H
Hakees • family_with_children • sa
5
2026-02-11 • via Nuitee
H
Habeeb Aidroos • family_with_children • in
10
Pros:

All good

2026-02-10 • via Nuitee
F
Fahad • family_with_children • sa
4
كان بالامكان افضل مما كان
Pros:

القرب من المسجد النبوي

Cons:

تعامل سيئ من بعض موظفي الاستقبال

2026-02-10 • via Nuitee
S
saud • family_with_children • tr
4
2026-02-09 • via Nuitee
H
Hossam • couple • sa
10
سوف يكون فندقي المفضل بالمدينة المنورة
Pros:

كل شئ ممتاز

Cons:

لا يوجد شئ لم يعجبني

2026-02-08 • via Nuitee
M
Manal • extended_group • sa
5
2026-02-08 • via Nuitee
A
Abdulrahman • solo_traveller • sa
10
Pros:

قريب من الحرم وتعامل ممتاز من الاستقبال وحارس امن المواقف الله يوفقهم
الموقف مجانيه

2026-01-31 • via Nuitee
محمد • extended_group • iq
9
فندق رائع
Pros:

مكان هادئ

Cons:

لايوجد شي

2026-01-31 • via Nuitee
S
SARA • couple • sa
10
ممتازه بمعنى الكلمه
Pros:

اشكر أستاذه يسرى في الاستقبال على حسن المعاملة والاهتمام بالضيوف ، شرحت لنا باخلاص ويسرت لنا كل شيء ، لها كل الاحترام والتقدير ، إنسانه مميزه بمعنى الكلمه

Cons:

-

2026-01-28 • via Nuitee
خالد • family_with_children • sa
10
اشكر موظفة الاستقبال نوره على روقي تعاملها وأخلاقها العاليه وروحها الطيبه المتعاونه
Pros:

اقامه روحانيه وجوده مميزه

Cons:

لا يوجد

2026-01-28 • via Nuitee
A
Almutairi • couple • sa
1
Pros:

الموقع فقط

Cons:

الهاتف لايعمل - التلفاز لايعمل - بطاقات الدخول لاتعمل - نظافة المفارش والموكيت سيء

2026-01-28 • via Nuitee
سلطان • couple • sa
7
2026-01-28 • via Nuitee
A
Ahmed • extended_group • sa
5
Pros:

القرب من الحرم

2026-01-28 • via Nuitee
S
Saudi • family_with_children • sa
10
Awesome staff and specially receptionist.
Pros:

Receptionist was so cool and friendly 😎
Very helpful thanks 👍

Cons:

Nothing

2026-01-28 • via Nuitee
A
Alkawaz • family_with_children • iq
9
Pros:

The location

2026-01-28 • via Nuitee