DeLuma-Lebuh Acheh

Hotels
8.4 (57 reviews)
11a Lebuh Acheh , George Town , my

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Express check-in/check-out
Soundproof rooms
Non-smoking throughout
Private check-in/check-out
Coffee Shop on site
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly service
Great location
Cons:
Noise issues
Cleanliness concerns

Categories

Cleanliness
7.65
The corridor is kinda smelly and mentioned issues with bathroom cleanliness.
Service
9.15
Host was super friendly and easy going, ensuring comfort during the stay.
Location
9.15
Excellent location mentioned in several reviews, close to attractions.
Room Quality
8.15
The room is comfy enough, but noise issues were noted.
Amenities
7.65
Lack of sufficient amenities like power outlets and functioning water heaters.
Value for Money
8.65
Good value for the price considering location and cleanliness.
Food and Beverage
8.15
Need for a microwave and drinking water mentioned.
Overall Experience
8.65
Overall positive experiences despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:37

Property Description

City Views and Convenient Location
Enjoy stunning city views and a prime location in George Town, just a short distance from Northam Beach and Wonderfood Museum.

Modern Amenities and Services
Indulge in a restaurant, private check-in and check-out, a minimarket, and complimentary WiFi throughout the property.

Comfortable Accommodation
Relax in family rooms and selected rooms equipped with a fully stocked kitchenette.

To book your stay with us and explore the vibrant attractions nearby, visit our website or contact us directly.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 57 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 8.15
Amenities: 7.65
Value for Money: 8.65
Food and Beverage: 8.15
Overall Experience: 8.65
A
Angelique solo_traveller be
10
Pros:

Nice, modern rooms, great showers, they have drinking water and la washing machine and dryer, and staff replies very fast.

2026-04-18 via Nuitee
K
Khai couple my
10
2026-04-13 via Nuitee
F
Falani solo_traveller ly
9
Pros:

Amazing & clean place.

Cons:

Pets around.

2026-04-07 via Nuitee
A
Amanda solo_traveller my
10
Pros:

Room was very nice! Love the interior a lot. Facilities provided are all useful. Washing machine, dryer, hairdryer, iron, water dispenser, very handyyy for a solo traveler. The most important thing is that it is very strategic, all places are walkable! Tan Jetty, Chew Jetty, Padang Kota Lama, Penang Peranakan Museum, Esplanade, Armenian Street 😍 even the famous breakfast spots like Tok Tok BbpO Noodles, Tai Tong, Tih Soon and even Chowrasta. Crazyyyy! Saved a lot of money on Grab. Will repeat again if I’m back in Penang.

Oh ya, one last thing that I really like, the staff are all friendly! Very fast response when there’s something that you need. Services are provided through WS so it is convenient! Thank you Deluma! 10/10 for my stayyy.

2026-04-06 via Nuitee
M
Muhammad syamsi danial couple my
10
Having a good time here and very confortable they also have the silent time and I love the vibes here. The staff also ve
Pros:

My experience was so good the room was amazing and clean. All the facilities like water heater iron toiletries was good. Definitely will repeat here if i come to penang again ☺️🫶🏻

Cons:

A bit jammed because of the road is a bit small but it doesn't matter because the property was in the georgetown where lot of attraction are there so it's understandable plus it much easier for us since we can just walk from the property

2026-04-05 via Nuitee
A
Amandine solo_traveller fr
9
Je recommande.
Pros:

J’ai choisi cet établissement car tous les autres à cet emplacement indiquait beaucoup de bruit et ayant le sommeil très léger j’avais besoin de chambre insonorisé.
C’était très calme, très propre, le check in se fait seul tout est très bien indiqué via WhatsApp et ils sont très réactifs.
Très bon emplacement
Je recommande !

Cons:

La salle de bain était plus grande que la chambre qui est très petite mais ce n’est pas trop dérangeant.

2026-04-03 via Nuitee
T
Tamyka solo_traveller tt
10
Pros:

I liked that people came by daily to clean the bathrooms and make sure everything was tide. The host was also very communicative on Whatsapp and answered every question promptly.

Cons:

The profile says the kitchen allows for light cooking but they do not have any appliances other than a kettle so you can't make any simple breakfast if wanted. It would also be nice if they offered water or tea.

2026-03-10 via Nuitee
T
Tarnutzer couple de
10
2026-03-09 via Nuitee
E
Elizabeth couple gb
10
8 night stay George Town
Pros:

Great central location
Kitchen amenities were excellent
Ensuite bathroom very clean and functional
Comfortable bed
Nice to be able to use the kitchen/seating area upstairs to get some work done as A/C and fan worked well. Nice view from the window upstairs in the kitchen with lots of natural light made it a good working environment. A very enjoyable 8 night stay for a good price.

Cons:

A few minor improvement for the ensuite room

2026-01-29 via Nuitee
K
Khai couple my
10
2026-01-26 via Nuitee
S
Sandro extended_group ch
8
2026-01-23 via Nuitee
R
Ronja extended_group de
9
Pros:

alles war super, jedoch wäre es toll, wenn man die fenster noch etwas mehr dämmen könnte.. teilweise war es morgens recht laut wegen des Adhān’s

2026-01-18 via Nuitee
S
Sara couple dk
7
Generelt fine forhold til prisen. Søde værter og god beliggenhed.
Pros:

Beliggenheden var rigtig god, i gåafstand til mange af byens seværdigheder! Generelt fine forhold til prisen. Værterne svarer hurtigt og er behjælpelige. Sengene var behagelige og aircondition på værelset virkede perfekt.

Cons:

Værelset var ikke klar kl. 15 som lovet, og dette fik vi først at vide da vi stod ude foran ti minutter over 15 og efterspurgte adgang. Derudover var fællesområdet ovenpå så varmt at det var ulideligt at opholde sig der.

2026-01-13 via Nuitee
A
Anastasia couple gb
10
Pros:

Host was super friendly and easy going. Made sure we were comfortable with our stay and always made us feel comfortable!

2026-01-08 via Nuitee
N
Nor Ismawati extended_group my
3
Pros:

Sangat mudah dan dekat dgn tempat menarik

Cons:

Sangat tidak berpuas hati dengan Owner property sebab menyimpan wang deposit sehingga 2 hari

2026-01-03 via Nuitee
M
Muaimin Haiqal couple my
5
When we were on our way to the hotel, they told us that the toilet for the private room could not be used because there
Pros:

I really like the self-check in style of hotel, and plus the room is comfy enough

Cons:

The corridor is kinda smelly, I don’t know where the smell comes from.

2025-12-13 via Nuitee
J
Jeniferpadilla couple es
10
2025-12-11 via Nuitee
C
Cristina solo_traveller cl
8
Pros:

Muy buena ubicación, camas cómodas, buen espacio en la habitación y ambiente en general tranquilo. Las paredes son un poco de papel así que se escucha todo entre habitaciones, pero nada terrible, en general un muy buen lugar por el precio.

Cons:

No tiene enchufe para poder trabajar en la habitación, por lo que tuve que comprar un alargador para poder hacerlo. Las puertas hacían retumbar toda la pared

2025-12-10 via Nuitee
F
Fiona extended_group my
8
deluma
Pros:

strategic location

Cons:

2 water heatet not function in the shower room

2025-12-09 via Nuitee
S
Sze solo_traveller my
1
Pros:

地点不错

Cons:

我已经付了有厕所的房间的钱,但是当天才通知我私人厕所不能用,只能用公共厕所,而且公共厕所和浴室是男女公用的。因为我是一个人去,就是安全问题才预定这个房间,然后我要求赔偿,客服一直在跟我说等管理层的回应,还说因为是折扣价格定的房间管理层拒绝支付赔偿,可是折扣价是包括厕所的价格了我为什么不能要求赔偿。所以然我整个住宿体验很差,房间隔音不好,还用到公用浴室

2025-12-09 via Nuitee