Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Friendly service
Breakfast variety
Cons:
Cleanliness issues
Room maintenance needed

Categories

Cleanliness
8.55
Some reviews mentioned issues with cleanliness and maintenance.
Service
9.25
Multiple reviews highlighted attentive and friendly staff.
Location
9.25
Conveniently located near malls, parks, and restaurants.
Room Quality
8.65
Rooms mentioned as comfortable but needing some updates.
Amenities
8.85
Good facilities, but some amenities require improvement.
Value for Money
8.75
General value perception aligns with hotel standards for pricing.
Food and Beverage
8.75
Breakfast options were praised, but some beverages were criticized.
Overall Experience
9.15
Overall stay satisfaction was high despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:23

Property Description

Panoramic Swimming Pool and Fitness Area
The Quito Dann Carlton features a stunning panoramic swimming pool, perfect for relaxing and enjoying the beautiful views. Guests can also maintain their fitness routine at the well-equipped fitness area, ensuring a balanced stay.

Elegant Rooms with 5-Star Decor
Experience luxury and comfort in the elegantly decorated rooms at Carlton. From fully carpeted floors to stylish tan hues, every detail exudes sophistication. The rooms are equipped with modern amenities including a seating area, work desk, and cable TV for a delightful stay.

Culinary Delights and Entertainment
Indulge in Ecuadorian cuisine at the on-site restaurant, Luxemburgo Café, offering a buffet breakfast with fresh fruits and local specialties. Unwind in the evening at the bar with a selection of cocktails and live music, creating memorable dining experiences.

Experience luxury, relaxation, and culinary delights at Quito Dann Carlton - your perfect choice for a remarkable stay.

Important information:

Check-in: 14:00 p.m. Check-out ends at 12:0 ft. Reservation’s payment will be made directly at the Hotel, in local currency with the representative market rate of the moment. Early Check in and Late Check out: Upon request (Additional charges may apply). The rate includes Breakfast for adults only, additional children's breakfasts should be paid directly at the Hotel, depending on the promotion purchased. The minimum age to check in is 18 years. All guests (Adults or children) must present their identification document and authorizations at Check in without exception. There is no accommodations charge for the stay of 1 child 10 years of age or younger, sharing the room with their parents or guardians, using existing beds (breakfast not included). Cots available. Upon request and reservation. The hotel within its facilities is smoke free, there are penalties in case of breach this rule. Adult or additional child: USD 35.00 per person per night, 22% VAT TAX is not included. Parking service available for guest. Pets are allowed, conditions may apply read more https://hotelesdann.com/dann-carlton-quito/politicas-de-estadia-para-mascotas/ TAXES AND CHARGES VAT Tax 12% Service 10% Hotel insurance: USD 1.22 per person per night. Local tax: USD 2.75 per day per room. Law of Retraction: according to local consumer protection laws, the Guest had the right and made use of the right to repent, the Hotel undertakes to respect said right and make the return of the funds received as if the purchase had never been made, without penalty, fine or penalty, even when the cancellation and exchange policy established by the Hotel is restrictive and does not allow cancelations. The 1st and 15th day o each month Sauna, Swimming pool and Jacuzzi will be closed for maintenance process, if those days are Sunday the maintenance will be done on the next Monday.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 9 years old stay for free when using an existing bed.
    Children from 10 years old to 17 years old stay for US$53 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 272 reviews
Cleanliness: 8.55
Service: 9.25
Location: 9.25
Room Quality: 8.65
Amenities: 8.85
Value for Money: 8.75
Food and Beverage: 8.75
Overall Experience: 9.15
M
MARTIN solo_traveller es
6
Cons:

Está viejo

2026-02-28 via Nuitee
J
JORGE couple ec
10
Cordialidad, calidez, seguridad y comodidad.
Pros:

Cordialidad del personal y habitación cómoda.

Cons:

No aplica.

2026-02-25 via Nuitee
D
David family_with_children cl
7
Normal experiencia not 100% un 5 estrellas
Pros:

Ubicación y destino buffet muy bueno

Cons:

El primer cuarto con problemas de sistema de a/c un horno y si poder pararlo, el segundo cuarto mejor pero el sistema a/c no tiene cómo controlarse del cuarto. Olor en ascensores de edificio de atrás muy malo.

2026-02-22 via Nuitee
C
Cesar solo_traveller es
10
2026-02-14 via Nuitee
A
Anna Katherine solo_traveller co
9
2026-02-10 via Nuitee
A
Atarihuana family_with_children ec
10
Acogedor
Pros:

Excelente

Cons:

Todo muy bien

2026-02-08 via Nuitee
I
IGNACIO solo_traveller cl
9
2026-01-28 via Nuitee
M
Mendoza Briones couple ec
9
2026-01-26 via Nuitee
S
Shirley couple ca
9
2026-01-26 via Nuitee
H
Hilary family_with_children us
10
Pros:

AMAZING staff. The best continental breakfast ive ever had. The gym is very nice. Very nice rooms. Amazing hotel. Absolutely no complaints. We loved our stay here.

Cons:

Nothing. We loved this place.

2026-01-21 via Nuitee
F
Fabrizio family_with_children it
10
Pros:

Colazione meravigliosa

2026-01-20 via Nuitee
A
Ana Cecilia family_with_children co
8
Agradable
Pros:

Instalaciones

2026-01-19 via Nuitee
L
Larissa couple ec
6
2026-01-19 via Nuitee
N
Nidia family_with_children ec
10
Muy buena
Pros:

Confortable, atención y ubicación

2026-01-19 via Nuitee
J
Joe solo_traveller us
5
Not returning to this hotel
Pros:

Great breakfast

Cons:

The building is old past century I could tell the minute I stepped out of the elevator

2026-01-19 via Nuitee
A
Ana couple co
10
Estadía segura y muy confortable.
Pros:

El Hotel es precioso. La ubicación ideal, cerca de restaurantes, metro y del parque la Carolina.
Grandes habitaciones, camas y almohadas muy cómodas. Los amennities: jabón, shampoo, acondicionador, etc., de inmejorable aroma y calidad. El desayuno excelente, y los restaurantes del hotel muy buenos.

Cons:

Las zonas húmedas en semana están abiertas para los huéspedes hasta las 8:30 PM, excepto la piscina que está abierta hasta las 9:45 PM. Es de anotar que como este lugar es abierto al público de afuera, se mantiene muy pero muy concurrido. Clase de hidroaeróbicos en la noche que no da espacio para uno relajarse en la piscina.

2026-01-19 via Nuitee
A
armando extended_group co
8
Muy agradable
2026-01-19 via Nuitee
P
Puig Cornejo couple ec
10
2026-01-18 via Nuitee
S
Shyam family_with_children gb
7
Convenient, comfortable but small touches could make it exceptional
Pros:

Location in safe neighbourhood convenient for restaurants and shopping. Suites and rooms are comfortable. Lobby area is buzzing

Cons:

Suites should permit family of four to stay not just twin occupancy given two large double beds. Breakfast was disappointing

2026-01-17 via Nuitee
R
Rosario Elizabeth couple ec
10
Excelente atención
Pros:

Excelente

Cons:

Todo estuvo bien

2026-01-17 via Nuitee