ERK Hotel

Hotels
9.4 (524 reviews)
Kum Meydanı Sokak no 12 , Istanbul , tr

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Tour desk
Soundproof rooms
Ironing service
Non-smoking throughout
Shuttle service (additional charge)
Concierge service
See all facilities

Review Highlights

Pros:
Clean and modern
Professional staff
Great location
Comfortable rooms
Cons:
Limited breakfast variety
Small dining area

Categories

Cleanliness
9.4
Reviews highlighted the cleanliness of the hotel positively.
Service
9.9
Repeated praise for staff professionalism and helpfulness.
Location
9.4
Many reviews emphasized the convenient and central location.
Room Quality
9.4
Rooms described as modern, clean, and comfortable.
Amenities
8.9
Amenities were mostly praised, with minor comments on size.
Value for Money
9.4
Guests felt the quality justified the cost.
Food and Beverage
8.9
Breakfast was good, though there was a note on limited variety.
Overall Experience
9.9
Overall experience ranked highly due to the combination of positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:21

Property Description

Prime Location:
Situated near major attractions like Column of Constantine and Spice Bazaar.

Convenient Amenities:
Enjoy free WiFi, concierge service, and informative tour desk.

Multilingual Staff:
Our helpful team speaks Arabic, English, and Turkish to assist you with local tips.

Ready to experience Istanbul's beauty? Book your stay at ERK Hotel now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.4
Based on 524 reviews
Cleanliness: 9.4
Service: 9.9
Location: 9.4
Room Quality: 9.4
Amenities: 8.9
Value for Money: 9.4
Food and Beverage: 8.9
Overall Experience: 9.9
A
Alan couple fr
9
Absolutely Perfect
Pros:

Everything about the Erk hotel was perfect. Spotlessly clean, good choice for breakfast. We were made very welcome by the whole team/staff. Hotel is walking distance down to the ferry terminals as well as the parks, Palace and Blue Mosque.

2026-06-13 via Nuitee
G
Gabriel couple cl
7
Practico
Pros:

La ubicación estrategica y la calidad de lanpieza y el desayuno

Cons:

La pieza era muy pequeña y cuando ibamos a desayunar habia una persona como guardia que nos miraba en todo momento

2026-06-13 via Nuitee
S
Stoica couple ro
9
Great experience.
Pros:

The location was close to Ayasofia, Blue Mosque Basilica Cistern & other attractions.

Cons:

The breakfast could be more diversified.

2026-06-10 via Nuitee
M
Maria couple de
10
Pros:

La signora alla reception e il signore addetto alle colazioni erano molto gentili.
Le camere sono pulitissime, silenziose e i letti molto comodi.

2026-06-10 via Nuitee
H
Hana Stipetić family_with_children hr
3
Billing discrepancies and misleading practices,
Pros:

The breakfast was fine. The coffee machine is slow and the staff insists on making you coffee. This creates a great mess and fuss in the morning because the space is small. The food is tasty.

Cons:

I did not like the dishonesty of the staff member at the reception. We booked and paid for a 18m square room and they gave us a smaller one and hoped we would not notice.
We paid for everything by card - the receptionist copied the amount I showed him on my booking account - he never checked anything on his computer.
Even though we asked for the invoice 3 times - we got 3 invoices that have NOTHING to do with the amount we had actually paid. Clearly, they are avoiding taxes and lying to us about it.
The overall feel in the hotel is that you will be taken for a drive. They do not go over and beyond to fulfill your request but they do go over and beyond in trying to trick you. I had problems with arranging and paying for the transport to and from the airport - the problem is that they don't understand English well and really don't try their best to clear whether they understood what you had asked of them. The transfer has to be paid in cash. They changed the amount we had to pay, a couple of times.
The rooms are clean and nice and you cannot hear the people upstairs but if you are lucky enough to have a party of 4 drunk people next door or a crying newborn - you will hear everything.
If you feel comfortable dealing with dishonesty, I recommend this place wholeheartedly.

2026-06-09 via Nuitee
J
Jakub couple cz
8
2026-06-09 via Nuitee
R
rasha extended_group us
3
Will not stay again. :(
Pros:

The location. And clean

Cons:

The AC not cooling, staff unfriendly, they only provide water and amenities first three days. If you stay longer you wont get any.
The hotel gave us only one card for the room and refused to give us one more! We are two guests.

رحنا في الصيف والمكيف مايبرد، للاسف الموظفين اثنين منهم غير لطيفين، يعني تشوفهم مبتسمين لكن اول مانطلب شي على طول يكشرو و ووجهم يتغير! مكثنا اسبوع والماء واغراض الحمام اول ثلاثه ايام فقط و لم يرضو يعطونا لباقي الاسبوع، والشي الغريب ان احنا شخصين في الغرفة و لكن مو راضيين يعطونا الا فقط بطاقة وحدة للباب.

بإختصار السعر مقارنة بالتجربة يعتبر جداً غالي.

2026-06-07 via Nuitee
M
Miruna couple ro
10
2026-06-06 via Nuitee
E
Ekaterina couple ru
10
Впечатления от проживания только положительные. Персонал приветливый, завтрак вкусный (особенно фирменный лимонад), номе
Pros:

отель камерный, очень стильный и уютный. персонал приветливый. в номере было все необходимое, уборка была сделана качественно. завтрак был небольшой, но очень вкусный) расположение отличное: рядом магазины, рестораны, макдональдс, Галатская башня. вид на море

Cons:

-

2026-06-04 via Nuitee
A
Arthur extended_group au
10
Highly recommend! Istanbul did not disappoint definitely coming back
Pros:

Location was great, clean and very friendly staff staff from check in to check out

Cons:

The actual room I booked was smaller than anticipated but I was only to rest.

2026-05-31 via Nuitee
O
Omar couple sa
8
فندق ممتاز
Pros:

فندق جميل ونظيف وموقعه ممتاز والموظفين ودودين جدًا

Cons:

حجم السرير صغير للاسف

2026-05-30 via Nuitee
S
Sara couple at
8
2026-05-30 via Nuitee
Y
Yann couple fr
10
Au calme à 20m de l’entrée du parc Gulane
Pros:

Emplacement parfait et très au calme super équipé personnel discret et attentionné

2026-05-27 via Nuitee
G
GiadaeAndy solo_traveller it
10
Top !
Pros:

Siamo stati accolti dalla loro buonissima limonata e la nostra prima impressione non ci ha traditi. Un hotel pieno di persone che lavorano con passione, cura, e amore. È situato in una zona tranquilla di Sirkeci che però si presta molto a visitare a piedi le varie attrazioni principali. La camera e tutta la struttura hanno un design moderno, pulito e profumato. Dovessi tornare ad Istanbul, la mia scelta sarebbe ovvia !

Cons:

Nulla

2026-05-26 via Nuitee
E
Emre couple de
10
Pros:

Das Hotel war super Zentral! Das Persönliche mega freundlich und die Zimmer hatten eine tolle Größe mit einem grossen Spiegel und einen Schminktisch. Außerdem wurde jeden Tag gereinigt und deshalb immer sauber.

2026-05-26 via Nuitee
L
Lamande couple fr
9
2026-05-26 via Nuitee
L
Lukas couple at
9
2026-05-25 via Nuitee
K
KHALIFASSULTAN couple kz
10
2026-05-25 via Nuitee
D
Daniel couple de
10
Kleines, modernes, zentralgelegenes Hotel
Pros:

Am Hotel hat uns gefallen: der Einrichtungstil mit einer Mischung aus traditionellen und sehr modernen Komponenten, zentrale Lage (Fernbahn zum Flughafen und Tram fussläufig, auch mit Gepäck, zu erreichen, freundliches aber dezentes Personal, Frühstück mit wechselnden Komponenten und lokalen Spezialitäten

2026-05-21 via Nuitee
A
Abdelilah couple be
10
Voortreffelijk
Pros:

Perfecte locatie! Super proper!

Dankzij medewerkers zoals Mr. Servet en anderen waarvan ik de naam niet meer weet, voelt dit hotel bijzonder gastvrij aan. Zeker een compliment waard!

Cons:

Het ontbijt was verzorgd, maar mocht voor ons iets uitgebreider zijn qua keuze en variatie. Ook de koffie vonden we persoonlijk minder van kwaliteit. Een betere koffie-ervaring zou het ontbijt nog aangenamer maken.

2026-05-21 via Nuitee