Regal Pacific Puerto Madero

Hotels
8.5 (1834 reviews)
25 De Mayo 764 , Buenos Aires , ar

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good cleanliness
Cons:
Poor service reported
Issues with room quality
Amenities not as expected

Categories

Cleanliness
8.39
General cleanliness was noted as good, but some comments about the amenities suggest a need for improvement.
Service
7.86
Service was mixed, with some guests noting excellent staff while others reported poor interactions.
Location
9.4
Many reviews praised the location as excellent, being central and well-placed for access.
Room Quality
7.85
Room quality received criticism about comfort, especially regarding bed issues.
Amenities
8.38
Amenities such as the pool were mentioned but had issues, affecting overall perception.
Value for Money
8.34
Value for money perceived as decent but impacted by additional charges and service issues.
Food and Beverage
8.89
Overall food quality was seen as acceptable, with some positive notes about breakfast.
Overall Experience
8.86
Despite some issues, many guests had a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 01:35

Property Description

Luxurious Rooms and Amenities
This 5-star hotel in Puerto Madero boasts luxurious rooms featuring flat-screen TVs and private marble bathrooms. Each room is equipped with air conditioning, cable TV, and a work desk.

Dining and Leisure
Guests can indulge in international cuisine at Ébano Restaurant, offering dishes made with fresh local ingredients. The lobby lounge is perfect for enjoying a wide selection of drinks and light snacks. Additionally, the hotel features a terrace, a seasonal outdoor pool, and a well-equipped gym for relaxation and recreation.

Convenient Location and Services
Located just 3 blocks from Plaza San Martín square and Florida Street, Regal Pacific Puerto Madero offers a prime location for exploring the city. With free private parking on site and WiFi access available, guests can enjoy a seamless and comfortable stay.

Book now to experience luxury and convenience at Regal Pacific Puerto Madero!

Important information:

This accommodations is registered as a provider of the “Pre Trip Program” (“Programa Previaje”) of the Argentinian Ministry of Tourism and Sports (CUIT: 30707446850).

Please note that the swimming pool is available only during the summer season, from December to March.
Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.
Please note that the Deluxe Studio does not have cleaning service. It could be given on request for an extra fee.

Please note that for non Argentinian residents, a local tax "Visit Buenos Aires" of 1,50 USD, per person, per day, is not included on the fee. It applies to all guests with 12 years old or more. Please contact the property for further information.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Wed, Apr 1, 2026 until Tue, Dec 1, 2026

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 11 years old stay for US$30 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 1834 reviews
Cleanliness: 8.39
Service: 7.86
Location: 9.4
Room Quality: 7.85
Amenities: 8.38
Value for Money: 8.34
Food and Beverage: 8.89
Overall Experience: 8.86
R
Rainer • couple • de
7
2026-02-28 • via Nuitee
J
Juan • family_with_children • cl
9
2026-02-28 • via Nuitee
R
Rainer • couple • de
7
2026-02-28 • via Nuitee
J
Juan Carlos • solo_traveller • ar
10
2026-02-27 • via Nuitee
J
Juan Carlos • solo_traveller • ar
10
2026-02-27 • via Nuitee
P
Peter • family_with_children • us
8
Pros:

This was a very good place to stay before an early morning ferry to Uruguay. Big room.

Cons:

The furnishings are a bit dated. But for the price I was very happy.

2026-02-26 • via Nuitee
M
Mpinzón • couple • il
9
2026-02-25 • via Nuitee
J
Juan Ignacio • family_with_children • cl
10
2026-02-25 • via Nuitee
M
Mary Alarcón • family_with_children • cl
9
2026-02-25 • via Nuitee
J
Jess • couple • ar
10
2026-02-25 • via Nuitee
G
Gutierrez L. • family_with_children • cr
10
2026-02-24 • via Nuitee
S
Sebastianjgr • family_with_children • cl
4
Mala relación precio calidad
Pros:

Buena ubicación, sector tranquilo, los trabajadores por lo general fueron amables, el desayuno era bueno aun que el café era de mala calidad

Cons:

Se cobró un monto diferente al que indica booking, se agregó un impuesto (ya incluido en el precio supuestamente), tuve problemas al check inn con mi tarjeta por lo que la recepcionista hizo el pago manualmente pero sin consultarme y cargando 60 dolares de más + 200 de garantía que se reversaba al finalizar la estadía, al preguntarle se enfado diciendo que ya estaba realizada la operación. Las instalaciones eran bastante antiguas, aire acondicionado ruidoso, las almohadas era lo peor, durisimas, definitivamente hay mejores opciones por menos, los precios del restaurante y el room services eran el doble que en cualquier otro lugar. Demasiado costoso para lo que se ofrece, no volvería la verdad.

2026-02-24 • via Nuitee
R
Rodrigo • family_with_children • es
10
Pros:

Muy atentos, pudimos dejar las maletas desde las 10 de la mañana y luego las encontramos directamente en la habitación. Estancia muy agradable sin ningún pero.

2026-02-23 • via Nuitee
R
Renata • couple • br
10
Pros:

The location and the breakfast are amazing

Cons:

The bad is huge and comfortable but the mattress shakes a lot

2026-02-23 • via Nuitee
S
Steven Gabriel • family_with_children • pe
10
excelente
Pros:

todo

Cons:

nada

2026-02-23 • via Nuitee
P
Peter • couple • de
9
Für B. A. einer der besseren Aufenthalte - Unsere Erwartungen erfüllt.
Pros:

Familien-Zimmer(2 Räume) in 11. Etage, sehr gut.
Frühstück ordentlich - sehr gut.
Lage zu tourist. Stadtbezirk relativ gut
Direkte Umgebung etwas schwierig, wie fast überall in B.A.
Hervorragend: Early Chek-in um 11:00

Cons:

Außerhalb tourist. Bereiche in B. A. keine gute Sicherheitslage, sowie menschliche Atmosphäre,
obwohl sehr großer Freundlichkeit.

2026-02-14 • via Nuitee
J
Jorge • family_with_children • ar
10
2026-02-14 • via Nuitee
L
Laura • couple • us
10
Regal Pacific is an excellent value for a comfortable and quiet stay in Buenas Aires.
Pros:

Regal Pacific is a beautiful hotel, staff provide excellent service and the included breakfast was very good. Our room was quiet and comfortable. We stayed six nights. The hotel is an excellent value.

2026-02-12 • via Nuitee
J
Johanna • couple • nl
7
Prima lokatie, maar zwembad met beperkte openingstijden
Pros:

Lokatie van het hotel, ruime kamer.

Cons:

zwembad was heel beperkt open. Van 11 uur tot 7 uur.
Gedateerde kamers, elektriciteitspunten werkten lastig en deels kapot.

2026-02-12 • via Nuitee
M
Marta • couple • pl
10
A perfect place for a city break
Pros:

The staff were very friendly and helpful
The room was spacious and comfortable
Plus an excellent location

2026-02-12 • via Nuitee