West End Central Apartments

Hotels
7.6 (676 reviews)
220 Melbourne Street , Brisbane , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Lift / Elevator
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Old facilities

Categories

Cleanliness
6.48
Reports of cleanliness issues in rooms and bathroom.
Service
8.95
Staff were consistently described as friendly and helpful.
Location
8.99
Many reviews highlighted the excellent location.
Room Quality
6.94
Rooms are described as comfortable but somewhat dated.
Amenities
7.47
Amenities noted as satisfactory, but some areas could use improvement.
Value for Money
6.93
Some guests felt the value was low considering the cost.
Food and Beverage
7.58
Not specifically mentioned, standard quality for this hotel tier.
Overall Experience
7.45
General consensus was a positive experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:22

Property Description

Luxurious Apartments with Kitchenettes

Convenient Amenities
Experience the convenience of free onsite parking and WiFi during your stay at West End Central Apartments. The air-conditioned apartments and suites are equipped with laundry facilities, a flat-screen TV, and a private balcony for a comfortable and enjoyable stay.

Prime Location
Located in the heart of Brisbane’s cultural hub, our apartments provide easy access to shops, restaurants, and public transport. Whether you're attending an event at the Brisbane Convention & Exhibition Centre or catching a game at Suncorp Stadium or The Gabba, our central location ensures you're never far from the action.

Book Your Stay Today
Don't miss the opportunity to stay at West End Central Apartments. Book now for a luxurious and convenient experience in Brisbane.

Important information:

- Please note the differing check in and check out times for weekdays and weekends:
- Office Hours Monday to Friday: 09:00-18:00
- Office Hours Saturday, Sunday and Public Holiday: 09:00-15:00
- Check in from 2PM
- Check out up to 10AM
- Please note that sofa beds are available upon request, extra charges apply.
- Car parking is provided for 1 car only.
- Guests arriving outside check-in hours are advised to contact the property before their stay to arrange check-in/key collection.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 35 per person per night when using an available cot.
    People no matter the age stay for AUD 70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

7.6
Based on 676 reviews
Cleanliness: 6.48
Service: 8.95
Location: 8.99
Room Quality: 6.94
Amenities: 7.47
Value for Money: 6.93
Food and Beverage: 7.58
Overall Experience: 7.45
S
Sharon • couple • au
7
It was a ok stay for the purpose we needed. We only spoke with one staff at reception and his customer service skills we
Pros:

The location was great.

Cons:

There was no shower curtain and the air conditioner wasn’t cooling.

2026-02-12 • via Nuitee
R
Ronald • couple • au
9
Pros:

Location very convenient for us.

Cons:

Small room but very clean.

2026-01-27 • via Nuitee
T
Tania • couple • au
4
Pros:

Good location

Cons:

Room was a bit dated for the price

2026-01-26 • via Nuitee
R
Ross • couple • au
7
2026-01-26 • via Nuitee
C
Christine • couple • au
9
We had a function locally to attend and we were walking distance. Easy to find food venues when required
Pros:

Great location

2026-01-20 • via Nuitee
M
Michael • solo_traveller • au
8
All round good
Pros:

Location was good for value

Cons:

Strange smell in the hallways ( musty smell)

2026-01-20 • via Nuitee
A
Anthony • couple • au
7
Reasonably priced for the location.
Pros:

Location is fantastic for shopping and dinning in West End

Cons:

Our apartment was a little tired.

2026-01-19 • via Nuitee
A
Alison • solo_traveller • au
9
See above
Pros:

I arrived late and staff helped me get in. I mislaid my hearing aids and they did their best to help me the next day.

Cons:

They turned the room upside down and didn't find them, but when I came back I found them and gave the staff a hug.

2026-01-19 • via Nuitee
J
Julian • couple • au
10
2026-01-19 • via Nuitee
J
James • solo_traveller • au
7
2026-01-19 • via Nuitee
K
Kiona • extended_group • au
10
2026-01-19 • via Nuitee
M
Mayara • couple • it
5
2026-01-18 • via Nuitee
D
DARYL • couple • au
8
Pros:

ALL WAS GREAT

Cons:

THE CARPET NEEDS PEPLACING

2026-01-15 • via Nuitee
M
Mark • couple • gb
8
Great location, great staff
Pros:

The location and the staff could not have been any better.

Cons:

The mattress on the sofa bed was in poor condition as far as comfort was concerned.

2026-01-14 • via Nuitee
N
Nicole • family_with_children • au
8
2026-01-13 • via Nuitee
U
Ute • couple • de
9
2026-01-12 • via Nuitee
C
Casey • solo_traveller • us
10
2026-01-11 • via Nuitee
S
Shenade • family_with_children • au
7
Pros:

Very clean accomodation. Pool was nice.

Cons:

devastated that the spa was no longer operational.

2026-01-09 • via Nuitee
N
Nicole • couple • au
7
Convenient and cosy.
Pros:

Great location for foot travel around West End. Room was clean and comfy.

2026-01-08 • via Nuitee
T
Tracey Gorrie • couple • nz
6
Had a lovely time, very central, weren't in the appartment much.
Pros:

We felt safe and it was central, walking distance, and technology was good.

Cons:

It's a bit run down, and up the road was a homeless camp

2026-01-05 • via Nuitee