Epic Tower Swiss-Belresidences Hanoi

Hotels
•
Swiss-Belresidences
8.9 (100 reviews)
1F, Epic Tower, 19 Duy Tan,, Cau Giay New Urban, Hanoi , Vietnam , Hanoi , VN

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Promising hotel with modern interiors
Good breakfast selection
Cons:
Service and maintenance issues
Noisy environment due to nightclub

Categories

Cleanliness
8.04
Issues raised about improper cleaning before arrival and poor bathroom maintenance.
Service
9.01
Positive mentions of staff like Henry and Linh, but some inconsistent experiences reported.
Location
9.55
Convenient location with good access to nearby amenities.
Room Quality
8.5
Spacious and well-designed rooms, though some maintenance issues were noted.
Amenities
8.53
Good amenities like a washer/dryer and breakfast, though the pool and sauna had issues.
Value for Money
8.99
Expectations of a 5-star hotel were not fully met, impacting perceived value.
Food and Beverage
9.54
Excellent breakfast selection with lots of variety.
Overall Experience
9.01
Overall strong potential, but marked down due to service and maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:37

Property Description

Luxurious Amenities
Unwind in air-conditioned rooms equipped with modern amenities such as a flat-screen TV and private bathroom, ensuring a comfortable stay.

Fine Dining
Indulge in a culinary experience at the on-site restaurant and bar, offering a range of delectable dishes and refreshing beverages.

Convenient Location
Located just a short distance from popular attractions like Vietnam Museum of Ethnology and My Dinh Stadium, Epic Tower Swiss-Belresidences Hanoi provides easy access to the best of Hanoi.

To book your stay at Epic Tower Swiss-Belresidences Hanoi and experience luxury and convenience in Hanoi, reserve your room now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 100 reviews
Cleanliness: 8.04
Service: 9.01
Location: 9.55
Room Quality: 8.5
Amenities: 8.53
Value for Money: 8.99
Food and Beverage: 9.54
Overall Experience: 9.01
J
Junghwan • solo_traveller • kr
10
2026-10-16 • via Nuitee
P
Po Cheng • extended_group • tw
9
2026-10-12 • via Nuitee
P
PRINCE • extended_group • gb
9
Great. Amazing staff. Happy
Pros:

Clean. Great Staff and nice atmosphere

Cons:

Nothing

2026-10-10 • via Nuitee
P
PRINCE • solo_traveller • gb
9
Great stay. We felt comfortable and relaxed. Staff were great
Pros:

Good location. Great and helpful staff. Food with choices. Attentive staff. Clean rooms and comfortable.

Cons:

Nothing.

2026-10-09 • via Nuitee
S
s s j • solo_traveller • sa
10
Pros:

نظافه فخامه سرعة الاجراءات الجيم والمسبح كل شي فاق التوقع

Cons:

لايوجد

2026-09-14 • via Nuitee
N
Noora • extended_group • qa
7
نعم
Pros:

نعم

Cons:

نعم

2026-09-09 • via Nuitee
S
s s j • solo_traveller • sa
10
Pros:

الشقه واسعة ويوجد واحد بالاستقبال نسيت اسمه ممتاز وخدوم . الجيم فخم والمسبح

Cons:

لاشي

2026-09-02 • via Nuitee
M
Michael • solo_traveller • gb
10
2026-08-26 • via Nuitee
T
Thorsten • extended_group • de
8
Pros:

Pool und Sauberkeit. Größe des Apartments - Waschmaschine

Cons:

Frühstück im Untergeschoss (Raum hat keine Fenster) Die Auswahl hat uns nicht ganz überzeugt

2026-08-18 • via Nuitee
J
Joseph • solo_traveller • us
8
It was wonderful--one of my best ever in Vietnam. The atmosphere and staff were awesome!
Pros:

The breakfast buffet was very nice with a good selection. The service and attitude of the staff were outstanding.

Cons:

Perhaps the variety on the Ala carte menu could be improved a bit.

2026-08-16 • via Nuitee
L
laila • solo_traveller • nl
8
2026-08-05 • via Nuitee
Q
Quynh • family_with_children • vn
9
Pros:

Phòng rất rộng và thoải mái, giường nằm êm. Nhân viên thân thiện và nhiệt tình.

Cons:

Bữa sáng hơi ít món, bù lại đồ ăn ngon.

2026-08-03 • via Nuitee
J
Jeffrey • extended_group • li
10
Genau wie erwartet!
Pros:

Wir sind vor Checkin Zeit angekommen und wurden trotzdem herzlich empfangen und konnten in einem suoer ausgestatteten Aufenthaltsraum warten und ausruhen bis unser Zimmer frei wurde. Hotelzimmer und Ausstattung war genau so wie beschrieben! - Top!

Cons:

-

2026-06-27 • via Nuitee
J
Julie • solo_traveller • dk
10
Pros:

The staff were absolutely amazing. They were so kind and helpful. Especially Ruby, Kenny, and Vuong at the breakfast buffet. I highly recommend

2026-06-23 • via Nuitee
A
Artur Mosiak • solo_traveller • ie
9
Great hotel to relax with family, but watch out if you want to do sightseeing.
Pros:

The room was good, The staff was nice, and the pool had great views.

Cons:

The location was not ideal for someone who wants to do sightseeing. So just keep that in mind. There were grocery stores nearby and that's pretty much it. So expect a lot of Grab.

2026-05-28 • via Nuitee
B
Byun • solo_traveller • vn
10
Pros:

The room was clean with excellent service at breakfast from Ms. Ruby (Ngoc) and her team, great start to our morning after a wonderful rest.

2026-05-11 • via Nuitee
L
Laura • family_with_children • fr
8
2026-04-29 • via Nuitee
K
Kash • couple • sg
9
2026-04-28 • via Nuitee
M
MOHAMMAD • extended_group • kw
1
2026-04-25 • via Nuitee
D
David • couple • py
10
Excelente
Pros:

Excelente ubicación y buena limpieza

Cons:

Falta que enciendan el aire acondicionado en el lobby.

2026-04-22 • via Nuitee