Hyatt House South Melbourne

Hotels
Hyatt House
9.1 (410 reviews)
30 Palmerston Crescent , Melbourne , au

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good breakfast
Nice design
Clean facilities
Cons:
Cleanliness issues
Location could be better
Noise issues reported

Categories

Cleanliness
8.35
Some inconsistency noted with cleanliness, including dirty tables and stained linens.
Service
9.85
Staff were frequently described as friendly and helpful, with some excellent service examples.
Location
8.35
Location described as not ideal for some activities, but decent access to tram stops.
Room Quality
9.35
Rooms were often described as spacious, comfortable, and well-designed.
Amenities
9.35
Most amenities were positively received, including a gym and breakfast options.
Value for Money
9.35
Overall good value for the amenities and service provided.
Food and Beverage
8.85
Breakfast was frequently highlighted as a positive aspect, with good options available.
Overall Experience
9.35
Overall experiences were mostly positive with some noted issues, but many enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 06:59

Property Description

Luxurious Accommodations
Experience comfort and style in our air-conditioned rooms with flat-screen TVs.

Convenient Amenities
Enjoy the convenience of a desk in every room and a fridge for all your needs.

Ideal Location
Explore top attractions like the Shrine of Remembrance and Royal Botanic Gardens just minutes away.

Ready to experience luxury and convenience at Hyatt House South Melbourne? Book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.1
Based on 410 reviews
Cleanliness: 8.35
Service: 9.85
Location: 8.35
Room Quality: 9.35
Amenities: 9.35
Value for Money: 9.35
Food and Beverage: 8.85
Overall Experience: 9.35
A
Ashwini family_with_children au
9
2026-08-08 via Nuitee
J
jasmine family_with_children au
10
Would stay here every time we visit melbourne
Pros:

Location was tricky to find but that probably cause I’m from the country. Once we found it and entered it was such a relaxing beautiful place. Staff where amazing room was huge, well layed out. Coffee was amazing too

Cons:

Nothing

2026-08-07 via Nuitee
J
Justin couple au
10
Pros:

Great location, excellent friendly staff and a the rooms are new and clean. I’ll stay here whenever I visit Melbourne from now on.

2026-08-05 via Nuitee
A
Arrowsmith solo_traveller au
9
Friendly staff and great facilities. Would definitely come again.
Pros:

The room was very clean and inviting. Almost spent the entire time at the hotel but the tram is close by and allows for easy mobility around Melbourne.

2026-08-02 via Nuitee
B
Brewer solo_traveller au
8
2026-08-02 via Nuitee
D
Darren couple au
10
2026-07-25 via Nuitee
H
higgins solo_traveller au
10
Great stay!
Pros:

Staff were exceptionally friendly! Thankyou for making our stay so enjoyable!
Brekkie was always delicious 😋
Room was clean and tidy (we've had some bad experiences with large hotels before so we were pleasantly surprised with how clean everything was!)🫶
Hotel made our stay with my friends smallish human as comfortable as they could, it did seem more of a business hotel, but they did awesome regardless ✨

2026-07-25 via Nuitee
F
Fiona family_with_children au
9
It was such a comfortable stay and we didn't want to leave
Pros:

Awesome rooms. Great decore and furniture. Lighting was excellent and the size of the room was awesome. Really enjoyed staying there and the kitchen was so handy

Cons:

The room cleaning service trolleys and vacuum cleaners are being left in the corridors randomly 24 hours per day. It really took away from the visual amenity

2026-07-22 via Nuitee
P
Phalakorn couple au
10
2026-07-22 via Nuitee
H
HABEEB family_with_children au
10
I had a wonderful stay at the hotel. The staff were incredibly friendly, welcoming, and attentive throughout my visit. T
Pros:

I had a wonderful stay at the hotel. The staff were incredibly friendly, welcoming, and attentive throughout my visit. The location was perfect and very convenient for exploring the area. The service was excellent, and the food was absolutely delicious. Every part of my experience exceeded my expectations, and I truly felt valued as a guest. I would happily stay here again and highly recommend this hotel to others.

Cons:

N/a

2026-07-22 via Nuitee
J
julie solo_traveller au
9
2026-07-20 via Nuitee
A
Ali solo_traveller au
1
It was a very bad experiance.
Pros:

Location was not bad but everything else was terrible.

Cons:

Had to move rooms three times due to appliances not working, and not being able to contact staff through the room phone. When I finally got a room to stay in the room heater did not work. Would Not recommend.

2026-07-20 via Nuitee
S
Steven solo_traveller au
8
2026-07-20 via Nuitee
M
Mandy couple au
10
2026-07-19 via Nuitee
P
PEYMAN solo_traveller au
10
Pros:

Perfect, beautiful, best service, clean!

2026-07-18 via Nuitee
A
Ashlee family_with_children au
10
Pros:

Value for money

Cons:

Couldn’t adjust the heater from 24 degrees and the room was freezing

2026-07-18 via Nuitee
I
Iain family_with_children au
10
2026-07-14 via Nuitee
K
Kathy couple au
10
Enjoyed our stay thoroughly, room was great very comfortable,the breakfast was very yummy. The staff were excellent very
Pros:

Great location for our visit to Botanical Gardens to see LIGHTSCAPE

Cons:

Not enough teabags and coffee

2026-07-13 via Nuitee
S
Sarah solo_traveller au
9
2026-07-13 via Nuitee
A
Andrew couple au
10
Very freindly staff
Pros:

Quiet , clean and midern

2026-07-11 via Nuitee