The Majestic Crown

Hotels
6.4 (222 reviews)
959A Westbury Road, Mysore Road , Ooty , in

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Family rooms
Laundry
See all facilities

Review Highlights

Pros:
Room Quality
Polite Staff
Cons:
Cleanliness

Categories

Cleanliness
4.79
No specific mention regarding cleanliness; assigned a lower score.
Service
6.76
Staff was polite and helpful.
Location
6.8
Standard quality for this hotel tier.
Room Quality
7.75
Room was very good.
Amenities
6.78
Standard quality for this hotel tier.
Value for Money
6.74
Standard quality for this hotel tier.
Food and Beverage
5.79
Standard quality for this hotel tier.
Overall Experience
5.76
The overall experience reflects mixed sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 16:44

Property Description

Prime Location near Attractions
Located just 20 meters from the Government Museum and within close proximity to Charring Cross, Ooty Lake, and the Botanical Garden, The Majestic Crown offers the perfect base to explore Ooty's top attractions.

Comfortable Accommodation
With well-appointed rooms featuring parquet flooring, flat-screen TVs, and attached bathrooms, guests can unwind in comfort after a day of sightseeing.

Convenient Amenities
Enjoy complimentary Wi-Fi, 24-hour front desk service, tour assistance, and on-site parking at no extra cost. Indulge in delicious Indian and Chinese cuisine at the in-house restaurant or opt for private dining with room service.

Book your stay at The Majestic Crown for a memorable Ooty experience!

Important information:

Please note that guests are required by the property to settle a deposit payment within 7 days after booking is made. The property will contact guests directly for further payment instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.4
Based on 222 reviews
Cleanliness: 4.79
Service: 6.76
Location: 6.8
Room Quality: 7.75
Amenities: 6.78
Value for Money: 6.74
Food and Beverage: 5.79
Overall Experience: 5.76
P
preeti solo_traveller in
6
Pros:

location

Cons:

The room was big but their balcony door was not closing We had to stay all night like that .
Ooty is a cold place ,we came at 9:45pm and it was cold We needed tea , they said our kitchen is close

2026-08-06 via Nuitee
S
Sreeshanth family_with_children in
9
2026-07-22 via Nuitee
S
Safeer family_with_children in
7
Pros:

Need to upgrade to the latest designs

Cons:

Ambience matters

2026-07-12 via Nuitee
M
M.S Anupriya solo_traveller in
5
2026-06-23 via Nuitee
H
HC solo_traveller in
1
Pros:

Noting

Cons:

I booked two rooms
It is not worth the money that we give 3500 rs/ room it seems like an ordinary room of 1500-1800rs. No towels are provided at the rooms
The room was not cleaned full of dust in the bedsheet cot, and even in the blankets, I have a video clip. There is no video upload option if available. I'll share it
No proper parking facilities if the rooms are filled there is no space for parking vehicle they came to room twice and asked me to re park my car
Food was below average.

2026-06-21 via Nuitee
R
Rajesh solo_traveller in
10
Pros:

Worth for Money

Cons:

NA

2026-06-21 via Nuitee
V
Venkat Rao solo_traveller in
4
Pros:

Room

Cons:

Expect room nothing is good no service, no response, no cleaning, not worth of money paying thousands but no one care. reception , staff and even cleaning working not responding

2026-06-20 via Nuitee
K
Krishna solo_traveller in
1
2026-06-16 via Nuitee
S
Sms family_with_children in
1
Pros:

Worst clean waste of money

2026-06-12 via Nuitee
P
Peddireddi family_with_children in
6
Pros:

Good place to stay

Cons:

No room heater it's added service

2026-06-10 via Nuitee
M
Mantur Padiga solo_traveller in
10
Pros:

Excellent Staff...and Comfortable Rooms

2026-06-02 via Nuitee
P
Periyasamy extended_group in
9
2026-05-27 via Nuitee
A
Amtul solo_traveller in
7
2026-05-23 via Nuitee
B
Bharathi Easwaran solo_traveller in
8
Pros:

Food was very good

Cons:

Nothing

2026-05-17 via Nuitee
K
km solo_traveller in
9
2026-05-16 via Nuitee
G
galla3 solo_traveller in
10
Pros:

Maintenance , Hospitality , Service very thing is good.

Cons:

Rooms clean & hotel feel like home..
Nice place all is well.

2026-05-15 via Nuitee
R
Ravi Kiran solo_traveller in
5
Pros:

Nothing

Cons:

Cleanliness must be improved. We were given a different room to the one we booked and said that this is superior to the room booked but the room given was not upto the mark.Booking.com hotel pictures were misleading.We asked for extra bed it was not given. Most of the times ,Staff were not responsive to our needs.Breakfast options were not good and culinary and cutlery were not hygiene. Dining hall is very congested. By booking online We paid price on par with room that fits 7 people in this hotel with limited privileges.Water in the purifier is also not good.

2026-05-13 via Nuitee
M
Mohammed extended_group in
1
Worst stay honestly don’t stay here it’s only worth for 3k
Pros:

Not clean worst experience rooms were not clean no value for money 3k is good for this and staff were arguing to provide room manager behaviour is not good

Cons:

Not clean didn’t got the room where we booked first manager argued then later gave the room that too it was not clean not worth for 6.3k

2026-05-04 via Nuitee
D
Dange family_with_children in
1
2026-04-25 via Nuitee
P
Pardhasaradhi family_with_children in
5
It could have been lot better. Not value for money.
Pros:

The amenities mentioned in booking,com is not the same as what was given at the hotel. We have opted for an executive room instead of standard or deluxe, but the room did not furnish all the details that were mentioned in booking.com. Quite disappointing on overall travel. Value for money is not met.

Cons:

Size of the room
Amenities

2026-04-25 via Nuitee