Garden Route Hotel

Hotels
7.9 (151 reviews)
1 Pinnacle Drive , Mossel Bay , za

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Safety deposit box
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Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
Cleanliness issues with towels
Inconsistent breakfast quality
Noise from events

Categories

Cleanliness
7.56
Some cleanliness issues mentioned, including odor from towels.
Service
8.53
Staff were friendly and helpful based on multiple reviews.
Location
8.57
Convenient location, especially for events and nearby attractions.
Room Quality
8.02
Generally modern and comfortable rooms, though some issues noted.
Amenities
7.55
Limited amenities mentioned; gym access noted as missing.
Value for Money
8.01
Overall good value considering the positives; however, some cons were noted.
Food and Beverage
7.06
Breakfast quality inconsistent; some guests reported issues.
Overall Experience
7.93
Meets expectations with various strengths and some weaknesses.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 04:21

Property Description

Outdoor Swimming Pool & Garden
Enjoy a refreshing dip in the outdoor swimming pool surrounded by lush gardens at Garden Route Hotel.

Restaurant & Bar
Indulge in delicious meals at the on-site restaurant and unwind with a drink at the hotel's bar.

Comfortable Rooms with Modern Amenities
Relax in air-conditioned rooms equipped with a flat-screen TV, minibar, and private bathroom at Garden Route Hotel.

Book your stay at Garden Route Hotel now for a memorable experience in Mossel Bay.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.9
Based on 151 reviews
Cleanliness: 7.56
Service: 8.53
Location: 8.57
Room Quality: 8.02
Amenities: 7.55
Value for Money: 8.01
Food and Beverage: 7.06
Overall Experience: 7.93
S
Sherif • family_with_children • eg
9
2 nights
Pros:

It’s new

Cons:

Nothing

2026-03-21 • via Nuitee
E
Emil • extended_group • za
4
Very disappointed. Will most likely never go back. This was my second stay there.
Pros:

Got breakfast packs, poor quality food and cheap drinks. Not what I expected to get at the price.

Cons:

They booked me into a room, I opened the door and somebody else was staying there already. Had to go back to reception to get a new room. Quoted R300 per extra guest, had to pay R310, they cannot explain why. Paid the R310, next morning after leaving got a call saying I did not pay. Terrible admin skills.

2026-03-17 • via Nuitee
D
Diego • family_with_children • ar
7
Pros:

Hotel Casino. Buen hotel para pasar unos pocos dias. Buen desayuno.

Cons:

Habitaciones pequeñas.

2026-03-16 • via Nuitee
M
Marizanne • couple • za
9
2026-03-15 • via Nuitee
T
Tanja • couple • za
6
Logeren naast een groot gokpaleis hadden we niet verwacht
Pros:

Beetje verrassende locatie naast casino

Cons:

Geen bijzonder eten, alleen soort fastfood

2026-03-13 • via Nuitee
J
Juvencia Judite Vasco • solo_traveller • za
10
Pros:

Everything

Cons:

Nothing

2026-03-12 • via Nuitee
J
John • solo_traveller • na
7
2026-03-09 • via Nuitee
M
Malte • couple • de
8
Pros:

Die Zimmer sind schön und hochwertig eingerichtet. Klimaanlage ist leise. Frühstück war gut. Personal ist super. Wir waren nur für eine Nacht dort, weil wir in einem ordentlichen Hotel übernachten wollten - nur zur Übernachtung. Den Zweck hat es voll und ganz erfüllt.

Cons:

Die Lage ist etwas abgelegen, man muss 15 Minuten fahren um wohin zu kommen. Der Preis war dafür vergleichsweise hoch.

2026-03-08 • via Nuitee
S
Stephen • family_with_children • za
9
We had a great stay, the rooms were very clean and comfortable and the staff were very friendly.
2026-03-06 • via Nuitee
J
Jörg • couple • de
9
Pros:

Sehr gutes Preis -Leistungsverhältnis

Cons:

Pool war leider nicht sauber!

2026-03-03 • via Nuitee
D
Damian • family_with_children • pl
10
2026-02-27 • via Nuitee
T
Talitha • solo_traveller • za
10
2026-02-25 • via Nuitee
K
Kathy • solo_traveller • gb
9
2026-02-12 • via Nuitee
M
Marcelle • family_with_children • br
8
Bom custo benefício
Pros:

Estrutura do hotel, localização e tamanho do quarto

Cons:

Café da manhã deixa um pouco a desejar

2026-02-10 • via Nuitee
P
Patrick • couple • fr
9
2026-01-31 • via Nuitee
B
Brechta • solo_traveller • za
8
Pretty good but some food options needed if you are going to stay during the week for business.
Pros:

It’s clean with beautiful rooms. No noise from traffic and people. Breakfast was pretty good but the coffee was always lukewarm

Cons:

Very limited options for dinner due to location an no Uber eats. There was only 1 restaurant open with very limited option, food was very average with a small menu

2026-01-31 • via Nuitee
C
Cindy • family_with_children • za
10
2026-01-28 • via Nuitee
F
Francois • solo_traveller • za
8
2026-01-27 • via Nuitee
M
Marisa • family_with_children • za
9
2026-01-26 • via Nuitee
G
Galant • couple • za
10
Pros:

Love the serenity of the place.

2026-01-22 • via Nuitee