Garden Route Hotel

Hotels
7.9 (175 reviews)
1 Pinnacle Drive , Mossel Bay , za

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Safety deposit box
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Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
Cleanliness issues with towels
Inconsistent breakfast quality
Noise from events

Categories

Cleanliness
7.56
Some cleanliness issues mentioned, including odor from towels.
Service
8.53
Staff were friendly and helpful based on multiple reviews.
Location
8.57
Convenient location, especially for events and nearby attractions.
Room Quality
8.02
Generally modern and comfortable rooms, though some issues noted.
Amenities
7.55
Limited amenities mentioned; gym access noted as missing.
Value for Money
8.01
Overall good value considering the positives; however, some cons were noted.
Food and Beverage
7.06
Breakfast quality inconsistent; some guests reported issues.
Overall Experience
7.93
Meets expectations with various strengths and some weaknesses.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 04:21

Property Description

Outdoor Swimming Pool & Garden
Enjoy a refreshing dip in the outdoor swimming pool surrounded by lush gardens at Garden Route Hotel.

Restaurant & Bar
Indulge in delicious meals at the on-site restaurant and unwind with a drink at the hotel's bar.

Comfortable Rooms with Modern Amenities
Relax in air-conditioned rooms equipped with a flat-screen TV, minibar, and private bathroom at Garden Route Hotel.

Book your stay at Garden Route Hotel now for a memorable experience in Mossel Bay.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.9
Based on 175 reviews
Cleanliness: 7.56
Service: 8.53
Location: 8.57
Room Quality: 8.02
Amenities: 7.55
Value for Money: 8.01
Food and Beverage: 7.06
Overall Experience: 7.93
C
Carla • couple • au
8
Pros:

It had good facilities and the breakfast was good.

Cons:

No lift so we had to carry bags upstairs.

2026-05-10 • via Nuitee
R
Rafael • solo_traveller • za
7
Pros:

Friendly staff

Cons:

Need elevator

2026-05-03 • via Nuitee
P
Patrick • solo_traveller • za
7
2026-04-30 • via Nuitee
I
Izette • family_with_children • za
8
2026-04-26 • via Nuitee
T
Terrence • solo_traveller • za
10
2026-04-19 • via Nuitee
G
Gerhard • solo_traveller • za
9
2026-04-18 • via Nuitee
H
Helen • family_with_children • gb
8
2026-04-16 • via Nuitee
A
Arvind • family_with_children • in
10
Great option for a stay slightly outside of Mossel Bay
Pros:

Located slightly off the main town of Mossel Bay, the hotel is part of a larger casino setup and set in a large campus. Our room was well appointed with good facilities. The breakfast was decent with the usual options. The hotel also offered two separate restaurants - one with a buffet service and one with a-la-carte options. We picked the a-la-carte option and the food was decent but the service took forever! Plenty of parking space around the hotel as well. There were some trees around the hotel building with thriving bird life.

Cons:

Nothing really in particular stood out as a negative. The overall price to value ratio was decent so we were pretty pleased with the overall stay experience.

2026-04-13 • via Nuitee
E
Eddy • extended_group • fr
8
Pros:

Le cadre et les chambres

Cons:

Le personnel un peu froid et usé sauf deux personnes au breakfast

2026-04-11 • via Nuitee
M
Miriam • solo_traveller • de
9
2026-04-10 • via Nuitee
S
Silja • family_with_children • de
6
2026-04-08 • via Nuitee
M
Matthieu • couple • fr
3
Déçus.
Pros:

Emplacement est ok, pas loin de la ville, toutefois on ne choisit pas cet hôtel pour sa localisation.
Le petit déjeuner est ok.

Cons:

La climatisation est un ventilateur, il n'y a donc ni air chaud ni air froid. Nous avons dû demander un radiateur d'appoint à la réception pour assécher l'humidité de notre chambre générée par la salle de bain.
Nous étions en rez de chaussée, de nombreux voisins de chambre ont fait du bruit jusque 3h du matin, impossible de dormir (et j'ai le sommeil facile). Si vous comptez sortir au casino, allez à cet hôtel, sinon passez votre chemin.

2026-04-07 • via Nuitee
Z
Zenda • solo_traveller • za
8
Pros:

The modern and newly renovated facilities.

Cons:

There was no gym and the buffet dinner was poor quality.

2026-04-07 • via Nuitee
F
Frank • family_with_children • za
6
Pros:

Rooms and bathrooms where good.

Cons:

Restaurant and buffet options were terrible. Would have been worth driving to another venue.

2026-04-07 • via Nuitee
M
Marizanne • couple • za
10
2026-04-06 • via Nuitee
I
Ierfaan • extended_group • za
10
2026-04-05 • via Nuitee
D
Deidre • family_with_children • za
8
2026-04-04 • via Nuitee
M
Megan Mc Mahon • extended_group • za
10
2026-04-04 • via Nuitee
B
Brendon • family_with_children • za
10
2026-04-03 • via Nuitee
F
Ferreira • couple • za
8
Wonderful. Would definitely stay here again
2026-04-02 • via Nuitee