Sofitel Shanghai North Bund

Hotels
Accor
8 (119 reviews)
601 Li Yang Road, Hongkou District, Shanghai, Shanghai, 200080 , Shanghai , CN

Facilities

Full-service spa
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
Elevator
Breakfast available (surcharge)
Full-service spa
Wedding services
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Helpful staff
Cons:
Inadequate service training
Location issues

Categories

Cleanliness
8.25
The rooms were immaculately clean.
Service
7.75
Mixed reviews; some staff were helpful, but had issues with the reception.
Location
7.75
Near attractions but inconvenient due to distance from metro and restaurants.
Room Quality
8.25
Spacious, modern, and comfortable rooms with some amenities.
Amenities
8.25
Stylish design and convenient facilities.
Value for Money
8.25
Standard quality for this hotel tier.
Food and Beverage
7.25
Breakfast lacks international options.
Overall Experience
8.25
Overall pleasant stay despite some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:11

Property Description

Luxurious Spa and Amenities
Indulge in massages at the spa, access complimentary Wi-Fi, and benefit from concierge and wedding services.
Dining and Entertainment
Enjoy meals at the restaurant, snacks at the cafe, and drinks at the bar/lounge. Buffet breakfasts available.
Elegant Accommodations
Stay in air-conditioned rooms with Smart TVs, free Wi-Fi, and rainfall showers. Safes and desks provided. Plan your stay at Sofitel Shanghai North Bund for a central location near The Bund and Oriental Pearl Tower. To book, contact us today.

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

  • General

    Unicode Support true

Location

Guest Reviews

8
Based on 119 reviews
Cleanliness: 8.25
Service: 7.75
Location: 7.75
Room Quality: 8.25
Amenities: 8.25
Value for Money: 8.25
Food and Beverage: 7.25
Overall Experience: 8.25
C
ch. family_with_children th
10
Pros:

First time in Shanghai, the best experience since the first step I walked in, Jerry is the best staff I ever met, not only him but all of themare ready to service.
Also, Olivia, the person I talked via email, very helpful organizing all requests for me. Really really appreciate.

Cons:

nothing, all the best.

2026-03-14 via Nuitee
L
Lily couple au
10
Pros:

great room and great staff

2026-03-10 via Nuitee
Z
Zoe family_with_children gb
8
Very nice stay in Shanghai
Pros:

Our hotel room was lovely, at night there was a great view of the city to enjoy from the bathtub! The staff were extremely helpful, several spoke very good English which made things easier. They organised a car to take us to the airport for 200RMB which was reasonable value. Buffet style breakfast had a very good variety of options, both Chinese and Western, hot and cold, and coffee is made fresh by the staff. The fitness suite was a basic but very nice and functional space with several treadmills, fitness bikes and stair master, as well as dumbells and several weight machines. The closest metro station is about 15 minutes walk away and the Bund also takes about 15 minutes to walk to. We had a great stay here!

Cons:

The area immediately surrounding the hotel is not the best as much of it is under construction and feels a bit industrial - this can't be helped but is worth knowing that the surroundings are not particularly pretty.

2026-03-08 via Nuitee
Y
Yu Ze徐育澤 couple tw
10
2026-03-02 via Nuitee
J
Justin couple au
10
Beautiful hotel. Large clean stylish rooms. Definitely worth staying at.
Pros:

Beautiful building location close to the bund etc but not central with not many restaurants in walking distance but nice the shop next door is completed that box will be ticked.

Cons:

Nothing

2026-03-01 via Nuitee
M
Minh Nhat couple vn
10
2026-02-12 via Nuitee
H
Heiko solo_traveller de
7
2026-01-28 via Nuitee
F
Fabio family_with_children it
10
Pros:

La camera spaziosa, molto bene arredata, silenziosa con un grande bagno separato con vasca e vista sullo skyline di Shanghai; La colazione un buffet con tanta scelta e ottime pietanze. La posizione non troppo lontana dal centro in una parte ancora piena di testimonianze della vecchia città ormai quasi del tutto scomparsa.

Cons:

Nulla, tutto ok!

2026-01-27 via Nuitee
E
Eugene family_with_children za
8
Pros:

Staff at door brilliant. Restaurant Brilliant but check in staff could be more friendly. They were formal which I suppose is in keeping with the hotel style. However I cant fault anything else.

2026-01-26 via Nuitee
J
Juan Pablo couple de
9
2026-01-21 via Nuitee
L
Laura solo_traveller it
4
Cons:

non c'erano ristoranti per la cena e il room service non funzionava. nelle vicinanze non c'erano minimarket o ristoranti

2026-01-21 via Nuitee
V
Vipaporn couple th
9
2026-01-20 via Nuitee
J
jeongw family_with_children kr
9
Pros:

Spacious and very elegant room. Very nice in this price. The breakfast was also good with various options. The housekeeping lady who cleaned the 15th floor was very kind and the room making was great! Thank you to her.

Cons:

Access to the central city or the tourists spots are not the best. No restaurants nearby but only KFC.

2026-01-19 via Nuitee
J
Jilyin couple nz
9
Very relaxed stay
Pros:

It was conveniently located and within an easy 20 minutes walk to the Bund

Cons:

The complimentary hors d’oeuvres available to Executive members was rather limited in selection

2026-01-19 via Nuitee
N
Noe solo_traveller fr
8
2026-01-19 via Nuitee
K
Kirill couple ru
8
Pros:

Отель новый, красивый, пахнет дорого

Cons:

Персонал плохо говорит на английском. Холодно

2026-01-17 via Nuitee
T
Tan family_with_children sg
9
Pros:

Huge room with fabulous interior setup. Bed was really comfortable too. Walkable to North Bund area and a couple of metro stations. Breakfast was good too with made to order coffee, batista style.

Cons:

Not exactly near to shopping or eateries, but not a big a deal if you don't mind a quick walk to the nearby Sichuan North metro station.

2026-01-15 via Nuitee
S
Saif family_with_children ae
10
2026-01-13 via Nuitee
C
Chia Hua extended_group tw
10
2026-01-12 via Nuitee
R
Rudolf couple de
9
Tolles Haus, in dem wir uns sehr wohlgefühlt haben
Pros:

Schönes, großes Zimmer mit hochwertiger Ausstattung, sehr geschmackvoll! Riesiges Bett, freistehende Badewanne, LuxusWC.

Cons:

nichts zu bemängeln.Zur Lage: wir sind immer zu Fuß zum Bund gelaufen- das ist aber vermutlich nicht jedermanns Sache!

2026-01-12 via Nuitee