Tembo Palace Hotel

Hotels
8.6 (318 reviews)
Shangani/Forodhani street , Zanzibar City , tz

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly Staff
Good Breakfast
Great Location
Cons:
Cleanliness Issues
Room Condition
Safety at Night

Categories

Cleanliness
6.98
Report of poor cleanliness and hygiene, including issues with the swimming pool and cleaning staff.
Service
9.45
Staff were generally described as helpful, friendly, and accommodating.
Location
8.99
Location received positive feedback, though some mention of being in an alley that felt unsafe at night.
Room Quality
7.94
Varied feedback on room quality; some rooms described as spacious while others needed updates.
Amenities
8.97
Amenities mentioned included good breakfast options and location access.
Value for Money
8.93
Perception varied, but generally positive given the experience described, despite some complaints.
Food and Beverage
8.48
Food was generally praised; breakfast options noted as good, but some issues with meal quality.
Overall Experience
9.05
The overall sentiment was favorable with positive remarks about the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:04

Property Description

Luxurious Accommodation

Tembo Palace Hotel in Zanzibar City offers a unique experience with its beautifully decorated rooms featuring Swahili four-poster beds and traditional hammam baths. The wood carved furniture adds a touch of elegance, while modern amenities like air conditioning and TV ensure a comfortable stay.

Delicious Dining Options

Indulge in a culinary journey at Bahari Restaurant, where you can savor local and international cuisine. For ultimate convenience, room service is available, and packed lunches can be arranged for your day trips or excursions.

Abundance of Amenities

Enjoy the convenience of 24-hour front desk service, meeting facilities, and concierge and laundry services. With three swimming pools on-site, including a rooftop pool, relaxation is guaranteed. Plus, take advantage of the various activities offered, from diving to city tours.

Experience luxury and comfort at Tembo Palace Hotel - book your stay now for an unforgettable getaway in Zanzibar City!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 7 years old stay for US$30 per person per night when using an available extra bed.
    Children from 8 years old to 12 years old stay for US$35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 318 reviews
Cleanliness: 6.98
Service: 9.45
Location: 8.99
Room Quality: 7.94
Amenities: 8.97
Value for Money: 8.93
Food and Beverage: 8.48
Overall Experience: 9.05
G
Gareth • family_with_children • gb
8
Pros:

Not far from the airport, good location for town. Staff were very good.

Cons:

Breakfast was very good. Location, next to the beach.

2026-03-13 • via Nuitee
S
Sylvie • family_with_children • fr
8
Pros:

Situation

Cons:

Le coffre fort n était pas en état de marche a mon arrivée. Il a fallu attendre le lendemain pour pouvoir l utiliser.
Les remises sur les dépenses dans l hôtel ne sont pas appliquées.

2026-03-12 • via Nuitee
V
volker • couple • ch
9
Always Great to stay here
Pros:

Great place to stay in town
Lovely staff

Cons:

-

2026-03-10 • via Nuitee
_
__Monica__ • family_with_children • it
8
Pros:

Struttura vicino al mare accessibile anche da chi dorme nella dépendance più interna

Cons:

Che non mi hanno dato la camera quando sono arrivata. Ho dovuto aspettare le 13 e la guest room era sempre impegnata

2026-03-08 • via Nuitee
A
Anders • solo_traveller • dk
9
Rigtig god location i Stone Town
Pros:

Service og location var fantastisk. Utrolig trygt sted for familier med børn, og rigtig god mad i restauranten.

2026-03-07 • via Nuitee
O
Olga • extended_group • ie
10
2026-03-07 • via Nuitee
E
Eva • couple • ee
10
Excellent place to stay
Pros:

It was very nice place, clean, everything was working.

2026-03-06 • via Nuitee
K
Karin • couple • nl
8
Goed, mooi hotel met fijn zwembad, erg vriendelijk personeel en perfecte ligging
Pros:

Erg vriendelijk personeel, mooie ligging (aan het strand) en midden in stone town.

2026-03-06 • via Nuitee
C
Céline • family_with_children • fr
5
Pros:

L'emplacement de l'hôtel

Cons:

Hôtel secondaire très bruyant pas assez insonorisé

2026-03-06 • via Nuitee
A
ANA • family_with_children • fr
8
Pros:

Le petit déjeuner était excellent les piscines a débordement sur la terrasse

Cons:

Nos chambres étaient dans un bâtiment à l'extérieur de l'hôtel

2026-03-06 • via Nuitee
L
Liana • couple • mz
7
2026-03-05 • via Nuitee
N
Nicole • family_with_children • fr
8
Pros:

L'emplacement. Le petit dej

2026-03-05 • via Nuitee
V
Vitaly • family_with_children • ru
10
Ночь в Стоун тауне
Pros:

Центр Стоун тауна, все в пешей доступности. В номере есть все необходимое. Приехали ночью, после перелета с материка, заселили без проблем.

2026-03-02 • via Nuitee
G
Goli • family_with_children • fr
10
2026-03-02 • via Nuitee
A
ADRI TORNER • family_with_children • cz
10
2026-03-02 • via Nuitee
J
Jens • family_with_children • dk
8
Pros:

Big rooms
for a family of five….

2026-03-02 • via Nuitee
C
Celine • family_with_children • fr
8
Pros:

Le petit Déjeuner très bon, copieux et varié
Les chambres confortables

Cons:

Ras

2026-03-01 • via Nuitee
R
Rafael • family_with_children • es
10
Pros:

La ubicación y las tres piscinas, recomendable 100%

Cons:

En principio nada, todo genial

2026-03-01 • via Nuitee
W
Wendy • couple • gb
4
Loved Stone Town but this hotel Dissapointed and will never return
Pros:

Location

Cons:

Dark noisy room (number 01) right on main road with lightless windows that don’t even close properly - so when motorbikes arrive and rev under the window you get a room full of fumes - that on top of a bathroom that smelt of the most disgusting sewerage - was really not a pleasant stay at all ….reception manager was so rude and very uninterested in my discomfort and problems that he choose to sit in his office and send the receptionists to deal with me .. so un professional … all this even after upgrading from Tembo palace to Tembo house at an extra $30 per night because I was unable to manage their stairs - and then even with upgrade and with emails expressing the need for a twin (as travelling with a friend) - on arrival at 1.30am, after a full days travel they showed us to a double bedded room and told us to sort it out in the morning - once the manager was there …but then miraculously once came up with the (01 horrid room) once we stood our ground …all in all - really not great - really disappointed and feel quite ripped off for the experience

2026-03-01 • via Nuitee
Y
Yves • solo_traveller • fr
7
Un point de chute satisfaisant à stone Town
Pros:

Le cadre face a la mer les piscines

Cons:

La chambre franchement vieillotte

2026-02-28 • via Nuitee