Tembo Palace Hotel

Hotels
8.6 (318 reviews)
Shangani/Forodhani street , Zanzibar City , tz

Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly Staff
Good Breakfast
Great Location
Cons:
Cleanliness Issues
Room Condition
Safety at Night

Categories

Cleanliness
6.98
Report of poor cleanliness and hygiene, including issues with the swimming pool and cleaning staff.
Service
9.45
Staff were generally described as helpful, friendly, and accommodating.
Location
8.99
Location received positive feedback, though some mention of being in an alley that felt unsafe at night.
Room Quality
7.94
Varied feedback on room quality; some rooms described as spacious while others needed updates.
Amenities
8.97
Amenities mentioned included good breakfast options and location access.
Value for Money
8.93
Perception varied, but generally positive given the experience described, despite some complaints.
Food and Beverage
8.48
Food was generally praised; breakfast options noted as good, but some issues with meal quality.
Overall Experience
9.05
The overall sentiment was favorable with positive remarks about the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:04

Property Description

Luxurious Accommodation

Tembo Palace Hotel in Zanzibar City offers a unique experience with its beautifully decorated rooms featuring Swahili four-poster beds and traditional hammam baths. The wood carved furniture adds a touch of elegance, while modern amenities like air conditioning and TV ensure a comfortable stay.

Delicious Dining Options

Indulge in a culinary journey at Bahari Restaurant, where you can savor local and international cuisine. For ultimate convenience, room service is available, and packed lunches can be arranged for your day trips or excursions.

Abundance of Amenities

Enjoy the convenience of 24-hour front desk service, meeting facilities, and concierge and laundry services. With three swimming pools on-site, including a rooftop pool, relaxation is guaranteed. Plus, take advantage of the various activities offered, from diving to city tours.

Experience luxury and comfort at Tembo Palace Hotel - book your stay now for an unforgettable getaway in Zanzibar City!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 7 years old stay for US$30 per person per night when using an available extra bed.
    Children from 8 years old to 12 years old stay for US$35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 318 reviews
Cleanliness: 6.98
Service: 9.45
Location: 8.99
Room Quality: 7.94
Amenities: 8.97
Value for Money: 8.93
Food and Beverage: 8.48
Overall Experience: 9.05
B
Brorson extended_group se
8
Centralt, trevlig personal
Pros:

God frukost å fantastiskt kaffe.

2026-04-04 via Nuitee
M
Mareike family_with_children de
8
Pros:

Wir waren nur eine Nacht hier, da unser Flug sehr früh am Morgen ging. Aber es war alles sehr gut. Freundliches Personal, großes Zimmer, bequeme Betten. Wir haben sogar ein kostenfreies Upgrade erhalten.

2026-04-02 via Nuitee
A
Adil Karim family_with_children tz
9
2026-03-31 via Nuitee
A
Astrid couple at
10
Alles top! Gute Lage. Schöne Pools.
Pros:

Tolle Lage. Super Frühstücksbereich und Pools

2026-03-30 via Nuitee
V
Vladimir couple de
8
2026-03-29 via Nuitee
C
Cinar solo_traveller gb
8
2026-03-29 via Nuitee
E
Edorsson family_with_children se
8
Pros:

Location & great breakfast

Cons:

They didn’t sell beer

2026-03-28 via Nuitee
M
Melissa solo_traveller br
9
Excelente localização, à beira mar.
Pros:

Excelente localização, quarto muito confortável, me colocaram em um quarto enorme, muito bom! Café da manhã excelente e o hotel fica na praia, com uma vista muito bonita. Perto de tudo.

Cons:

A acomodação não possui elevador, então ficar no terceiro andar pode ser um pouco desafiador.

2026-03-25 via Nuitee
A
ANAS solo_traveller ma
10
I loved it so much
Pros:

I really liked the place overall and the fact that it's close to several other establishments

Cons:

nothing special

2026-03-24 via Nuitee
A
Adil Karim family_with_children tz
9
Pros:

We had a wonderful stay in Zanzibar. The property was clean, comfortable, and offered exactly what we needed peace, quiet, and complete privacy. It was perfect for relaxing with family, and we truly enjoyed every moment

Cons:

The only downside was an unexpected $5 per person tax charged on departure, which we feel should be clearly mentioned in advance.

2026-03-23 via Nuitee
W
Willem family_with_children nl
7
Nice place as always.
Pros:

Good location

Cons:

Had to pay 50 dollars for extended stay (6 hours) while many rooms available

2026-03-22 via Nuitee
E
Eunice family_with_children tz
8
Luxury, beauty and comfort on a budget
Pros:

Flexibility and care. I made a booking mistake, booked the Tembo palace hotel facility instead of Tembo House Hotel. Manager was so gracious and moved me to the Tembo House. Very understanding and hospitable.

Most importantly as a takeaway, this hotel is budget friendly with all the amenities of a more expensive facility.

Cons:

The outside of the Hotel had Tour guides, taxi drivers and agents chasing guests every time we stepped out...a bit disturbing. I believe these services should be registered with front office should guests want them...

A bit disconcerting

2026-03-21 via Nuitee
R
Rowan family_with_children za
10
2026-03-21 via Nuitee
S
Sarita family_with_children hk
7
2026-03-18 via Nuitee
M
Martin couple fr
8
Escale pour une nuit
Pros:

Salle de bain originale avec une multitude de robinets
Chambre correcte dans le secteur de la vieille ville
Les belles piscines avec vue sur la mer. Petit déjeuner très intéressant et les repas sont de qualité et abordable sans excès
Personnel sympathique et généreux
La répartition des chambres dans les étages est bizarre… un concept de remplissage étonnant

Cons:

Le wifi et le réseau sont loin d’être extraordinaire sur zanzibar et donc dans cet hôtel le réseau est poussif et inexistant.

2026-03-17 via Nuitee
R
Rosa couple fr
8
Je ne recommande pas cet hôtel car les équipements sont trop vieux.
Pros:

Hôtel bien placé et personnel sympa.

Cons:

Mauvaise literie, la climatisation intérieur fait beaucoup de bruit et il y a un sifflement par l’extérieur.

2026-03-15 via Nuitee
G
Gareth family_with_children gb
8
Pros:

Not far from the airport, good location for town. Staff were very good.

Cons:

Breakfast was very good. Location, next to the beach.

2026-03-13 via Nuitee
S
Sylvie family_with_children fr
8
Pros:

Situation

Cons:

Le coffre fort n était pas en état de marche a mon arrivée. Il a fallu attendre le lendemain pour pouvoir l utiliser.
Les remises sur les dépenses dans l hôtel ne sont pas appliquées.

2026-03-12 via Nuitee
V
volker couple ch
9
Always Great to stay here
Pros:

Great place to stay in town
Lovely staff

Cons:

-

2026-03-10 via Nuitee
_
__Monica__ family_with_children it
8
Pros:

Struttura vicino al mare accessibile anche da chi dorme nella dépendance più interna

Cons:

Che non mi hanno dato la camera quando sono arrivata. Ho dovuto aspettare le 13 e la guest room era sempre impegnata

2026-03-08 via Nuitee