The Bastian Palace

Hotels
7.6 (21 reviews)
Sita Compound, Near Over Bridge, 5, Main Road , Rānchī , in

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Facilities

Offsite parking discounted rates available
Room service
Terrace
Family rooms
Pets allowed
Express check-in/check-out
Private check-in/check-out
Allergy-free room
Outdoor furniture
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good location
Cons:
No parking available
No lift service
Issues with payment

Categories

Cleanliness
5.73
The reception manager was found drunk, indicating serious cleanliness and professionalism issues.
Service
8.7
Standard quality for this hotel tier, though the experience was marred by the service issues.
Location
9.24
Location was good, positively acknowledged by the reviewer.
Room Quality
8.69
Not directly mentioned, assumed standard for hotel of this rating.
Amenities
5.72
No parking available, and no lift service detracts from overall amenities.
Value for Money
5.68
Payment issues raised concerning charges exceeding the invoice reflect poor value.
Food and Beverage
8.73
Not mentioned, assumed standard for hotel of this rating.
Overall Experience
8.3
Overall review indicates dissatisfaction due to service and amenities, but location remains positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 17:15

Property Description

Luxurious Accommodation
Experience the epitome of comfort with well-appointed rooms equipped with modern amenities for a relaxing stay.

Exceptional Customer Service
Our friendly and multilingual staff are available 24/7 at the front desk to ensure all your needs are met promptly.

Convenient Location
Located just 1.3 km from Ranchi Railway Station and 4 km from Birsa Munda Airport, The Bastian Palace offers easy access for travelers.

Book your stay now at The Bastian Palace for an unforgettable experience!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

7.6
Based on 21 reviews
Cleanliness: 5.73
Service: 8.7
Location: 9.24
Room Quality: 8.69
Amenities: 5.72
Value for Money: 5.68
Food and Beverage: 8.73
Overall Experience: 8.3
A
aviral • couple • in
8
2026-02-10 • via Nuitee
A
Amrish • family_with_children • in
7
2025-08-06 • via Nuitee
R
Rakesh • family_with_children • in
5
A very bad experience reception manager was found drunk in the condition of doing unfair behaviour.
Pros:

Location was good

Cons:

No parking is available and there is also no lift service,also payment taken more than the invoice generated by booking.com without GST.Need to unlisted from Booking.com also need refund of extra money taken.

2025-07-25 • via Nuitee
B
Bishnu • family with young children • in
1
Bad
Pros:

Size of room n location of the property

Cons:

No towel , no toiletries not even Bucket in bathroom , bad smell
Very poor room service,

2025-06-08 • via Nuitee
A
Aditya • young couple • in
10
Pleasant and peaceful stay.
Pros:

It’s great place to stay.. Staffs are so cooperative and helpful.

Cons:

There is not restaurant in hotel

2025-05-05 • via Nuitee
S
Satyaprakash • family with young children • in
1
Bad
Pros:

Nothing

Cons:

Rooms and no restaurant

2025-05-01 • via Nuitee
A
Ashish • with friends • in
6
Pleasant
Pros:

Room was clean

Cons:

No water was provided, all water was charged,
Only 1 towel was provided for 3 guest.

Now I got msg for booking for non show, so that's bad from hotel side

2025-04-27 • via Nuitee
N
Niranjan • review category business travellers • in
10
Exceptional
2025-04-02 • via Nuitee
S
Sandeep • review category business travellers • in
8
Very good
Pros:

Staff behaviour

Cons:

Hotel environment

2025-03-08 • via Nuitee
T
Tapodipta • solo traveller • in
10
Exceptional
2025-03-07 • via Nuitee
S
Sukhendu • young couple • in
10
Exceptional
Pros:

The staff is helpful and very kind I will rate 10 on 10

2025-02-28 • via Nuitee
A
Ankit • with friends • in
10
Exceptional
2025-02-24 • via Nuitee
Žiga • young couple • si
8
Very good
Pros:

The accomodation has very nice rooms, comfortable beds and hot water. The staff was extremly friendly and helpful.

Cons:

Sheets were not clean.

2025-02-21 • via Nuitee
D
Dubey • young couple • in
10
Exceptional
2025-02-04 • via Nuitee
R
Rm • solo traveller • in
6
Pleasant
2025-01-18 • via Nuitee
S
Swarnkar • young couple • in
10
Exceptional
2025-01-17 • via Nuitee
R
Rajendra • review category business travellers • in
10
Exceptional
Pros:

Accomodation is very Good with all facilities

2024-12-29 • via Nuitee
S
Shanvi • review category business travellers • in
10
It was amazing
Pros:

Room was good and the staff behaviour was good

2024-12-29 • via Nuitee
S
Sourav • young couple • in
1
Bad
Cons:

The hotel owner cancelled our room at the very last moment whereas even at 12 noon same day it was confirmed by us in his telephone that we are coming.

2024-12-26 • via Nuitee
D
Debajit • review category business travellers • in
8
Good location for a transit stay
Pros:

Cozy

Cons:

Soap,toiletries was not available

2024-12-26 • via Nuitee