The Jubilee by Supercity Aparthotels

Hotels
9 (403 reviews)
163 The Headrow , Leeds , gb

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and modern facilities
Value for money
Cons:
Some design features could be improved
Comfort of bedding could vary

Categories

Cleanliness
9.21
Clean, modern, and well-maintained apartment, as indicated in several reviews.
Service
9.18
Staff described as friendly, helpful, and attentive, contributing to a great experience.
Location
9.22
Excellent location, central and convenient for accessing local attractions.
Room Quality
8.17
Spacious and comfortable, though some comments on specific details like pillows.
Amenities
8.7
Well-equipped kitchen facilities and availability of essential amenities reported positively.
Value for Money
9.16
Great value noted throughout reviews, especially with the additional services provided.
Food and Beverage
9.21
Meals prepared conveniently in well-equipped kitchenette, though specific dining options not mentioned.
Overall Experience
9.18
Majority of reviews express complete satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:31

Property Description

Convenient Location
Located in the heart of Leeds City Centre, The Jubilee by Supercity Aparthotels offers easy access to key attractions such as O2 Academy Leeds and Leeds Town Hall.

Modern Amenities
Experience convenience with our well-equipped apartments featuring a kitchen, flat-screen TV, and free WiFi throughout the property. Enjoy the luxury of a dishwasher, oven, and coffee machine in every unit.

Nearby Attractions
With First Direct Arena and Trinity Leeds within walking distance, immerse yourself in the vibrant culture and entertainment options that Leeds has to offer.

Book now and experience a delightful stay at The Jubilee by Supercity Aparthotels.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 403 reviews
Cleanliness: 9.21
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 8.7
Value for Money: 9.16
Food and Beverage: 9.21
Overall Experience: 9.18
A
Andrew solo_traveller us
10
2026-07-04 via Nuitee
R
Rachel solo_traveller gb
9
2026-07-04 via Nuitee
M
Merry Wahyuni solo_traveller id
9
2026-07-03 via Nuitee
L
Lorraine couple gb
10
2026-07-03 via Nuitee
I
Iwona solo_traveller gb
8
Pros:

Cleanliness

Cons:

Poor channel selection and an overlap TV phone connection

2026-07-02 via Nuitee
E
Elliott couple gb
9
2026-07-02 via Nuitee
J
John couple gb
10
Great staff, location and the property were excellent
Pros:

Modern clean everything you need at hand. The staff are well trained attentive and incredibly helpful

Cons:

I can't think of anything that I didn't like

2026-07-02 via Nuitee
A
Adam solo_traveller gb
10
Excellent rooms and very helpful friendly staff
Pros:

Charlie on reception was a star. It was a baking hot day and he made sure I had an excellent room with A/C. The rooms are in such great condition and the location is very convenient. Highly recommended.

2026-06-30 via Nuitee
B
Bethany Walker couple gb
5
Unfortunately Wouldn't Stay Again :(
Pros:

Though the bed was comfortable and the location was great 😃

Cons:

I was really disappointed with my stay. I specifically booked a room with a bath because I am disabled and need one, but on arrival I was given a room without a bath instead. When I spoke to reception, I was simply told there was nothing they could do. As a result, I wasn't able to wash properly for the entire stay, which was incredibly upsetting and unacceptable.

The room was also unbearably hot. I asked if I could have an extra fan and was initially told to come to reception to collect one, only to then be told they couldn't provide one after all. There seemed to be very little willingness to help with either issue.

Mistakes can happen, but what really disappointed me was the lack of effort to resolve the problems or offer any alternative. I expected much better customer service, especially given that my accessibility needs had been made clear when booking.

2026-06-29 via Nuitee
S
Sally couple fk
9
Lovely but needs aircon
Pros:

Check in was very quick and easy, we stayed during the heatwave and were delighted to find in the fridge two bottles of water and some milk. The overall flat was very clean, the washing machine works brilliantly and the shower is great. There isn’t any AC so we were left with a fan, and the windows open slightly. The bed is very comfy especially the pillows! The WIFI works well and there is a lift to get to each floor. The location is great you’re very near the station and main city centre

Cons:

Having a fan in the room was brilliant but with the way the U.K. is going it might be worth investing in some AC units, or allowing for the windows to be open further.
The lockbox had no instructions on the door like most hotels do which meant we had issues working it - I would suggest getting instructions into the wardrobe where the lockbox is.

2026-06-29 via Nuitee
M
Manzoor couple gb
3
2026-06-27 via Nuitee
N
Nayra couple es
8
Volvería a este alojamiento
Pros:

Está muy céntrico en la ciudad, cerca de la estación de trenes. Además las habitaciones están muy completas.

Cons:

Uno de los chicos que atendía en recepción no sabía hablar muy bien inglés y costó un poco la comunicación. Menos mal él que estaba por las tardes-noches era muy simpático y resolutivo.

2026-06-27 via Nuitee
D
Deepika solo_traveller gb
10
Excellent. Would come again. And would recommend to others.
2026-06-26 via Nuitee
S
Sophie couple gb
10
Great staff, excellently maintained apartment, would definitely stay again in the future!
Pros:

Staff were incredible , I ended up having to end my stay early due to personal reasons and I really wasn’t feeling well. One of the members of staff gave me a chair to sit on in the lobby , gave me some water and helped me and my partner get our belongings out to our uber home.
The apartment was immaculate, all appliances worked perfectly and were well maintained and the staff were all really nice! I had to nip to reception to pick up some extra dishwasher tablets and toilet roll since my stay was a bit longer and staff happily accommodated.

Cons:

The only negative I have is that there was t air on or fans and the weather was really hot, but this isn’t really all that out of the ordinary here in the UK, but it would definitely be the finishing touch to make it the perfect stay.

2026-06-24 via Nuitee
C
Charlotte couple gb
10
Pros:

We couldn't have had a better stay! We were getting legally married, and the staff wen above and beyond to make sure that we could check in early and that we were happy with everything. The apartment was spotless, and in such a fab location! Will absolutely be staying again!

2026-06-24 via Nuitee
P
P solo_traveller gb
10
2026-06-23 via Nuitee
M
Matt SWa5 solo_traveller gb
10
2026-06-21 via Nuitee
H
Haithem extended_group gb
8
2026-06-21 via Nuitee
A
Abigail couple au
6
Good amenity to cook & wash clothes.
Pros:

The location was great, very walkable and near lots of shops, restaurants, and the Central Library and Art Museum.
The kitchen and bathroom facilities were great. Everything in the kitchen worked really well and it was fitted out with anything you would need to cook meals.

Cons:

The room was very warm - it has no air conditioning and only a very small openable window.

2026-06-20 via Nuitee
R
Robert solo_traveller us
10
2026-06-18 via Nuitee