Biznotel by Pride Surat

Hotels
4.5 (6 reviews)
Jahangirpura , Surat , in

listing image 1
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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
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Review Highlights

Pros:
Modern location
Powerful shower
Cons:
Issues with cleanliness and bedding
Lack of amenities
Payment problems

Categories

Cleanliness
4
Guests had multiple complaints about cleanliness, including issues with room cleanness, bedding, and bathroom cleanliness.
Service
5
Service was mixed, with some guests praising the staff for being courteous while others reported issues with responsiveness and lack of proper service.
Location
6.8
The location was considered modern with a powerful shower, but some guests had trouble with payment as the hotel did not have a card machine.
Room Quality
4.3
Room quality received low ratings due to issues like leaking sink, unclean bedding with yellow marks, and bloodstains on the bed.
Amenities
3
Several guests mentioned a lack of proper amenities, including issues with no breakfast, inadequate amenities in the room, and difficulty in making payments due to the absence of a card machine.
Value for Money
5.4
Many guests felt that the hotel was not worth the price range due to various issues experienced during their stay.
Food and Beverage
4.5
Food and beverage services were not well-received, with complaints about the absence of breakfast and difficulties in payment.
Overall Experience
4.3
Most guests were disappointed with their overall experience at the hotel, citing various cleanliness, service, and amenities issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-01 06:09

Property Description

Luxurious Accommodation
Indulge in air-conditioned rooms with modern amenities, including a flat-screen TV and private bathroom.

Exceptional Services
Experience top-notch services like concierge assistance, airport transfers, and round-the-clock room service.

Complimentary Breakfast and WiFi
Start your day with a delicious vegetarian breakfast and stay connected with free WiFi throughout the property.

Book now to experience luxury and convenience at The Grand Exxoniic in Surat!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

4.5
Based on 6 reviews
Cleanliness: 4
Service: 5
Location: 6.8
Room Quality: 4.3
Amenities: 3
Value for Money: 5.4
Food and Beverage: 4.5
Overall Experience: 4.3
S
Surmi • family_with_children • in
4
2026-03-07 • via Nuitee
J
JANAKIRAMAN • solo_traveller • in
8
Budget hotel to stay in case location is feasible for your work
2025-11-26 • via Nuitee
M
Maulik • solo_traveller • us
3
Very disappointing experience.
Cons:

Worst experience. It's not as good as the pictures show.

We had issues with room cleanness, bed, bathroom, fan..etc. No proper amenities. Not worth it at this price range.

2025-06-02 • via Nuitee
N
NM_D • solo_traveller • in
5
Once the property is ready, it'll worthwhile to stay. The staff is courteous.
Pros:

There was no breakfast in the hotel. Since it was assured by your site, they sent me bread/butter with coffee. Upon asking more,the waiter didn't turn up. Hotel was under renovation and is not yet ready.

Cons:

The better is that your company should be well aware to which property you are selling/promoting, without having actual knowledge that the hotel is under complete renovation and is not yet fully operational. Online companies like you are playing with the hard earned money of the travellers, emotions, time, energy and effort etc. etc.

2025-05-31 • via Nuitee
B
Bhavisha Vara • family_with_children • gb
5
Pros:

Very modern .

The shower was very powerful which was nice

Cons:

The hotel didn't mention that they don't have a a card machine as they have only been open for a month so I was unable to pay by card. I had to look around for an ATM to withdraw a large amount.

Had to change my room as the sink was leaking which ended up leaving the floor wet.

Bedding was not clean, yellow marks on the pillows and I had someone's blood on the bed looked like a nose bleed as it was near the head of the bed.

2025-02-09 • via Nuitee
J
Jaymz • solo_traveller • us
5
Not sure if I will come back or recommend, maybe once it’s fully functioning
Pros:

It’s new

Cons:

The attitude of the staff was unacceptable except the night shift guys were very caring and helpful! During checking the young lady talk too high of the property while it was nothing close to what dingas she was mentioning!
I was very clear when I asked if everything will work or is working understanding that’s it’s a fairly new property but her propaganda was just lies!
Found soooooo many ants in my room

2024-12-14 • via Nuitee