Hotel Ambassadeur et Suites

Hotels
6.8 (1636 reviews)
3401 boulevard Ste-Anne , Quebec City , ca

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Comfortable beds
Good location
Cons:
Cleanliness issues
Inconsistent service

Categories

Cleanliness
5.63
Multiple mentions of issues related to dirtiness and mold.
Service
7.1
Overall comments suggest inconsistent service, with positive notes on some staff.
Location
9.14
Positive mentions regarding the proximity to Old Quebec and surrounding services.
Room Quality
6.59
Mixed reviews regarding comfort, with some rooms reported as needing maintenance.
Amenities
6.12
Pool issues and lack of expected services indicate room for improvement.
Value for Money
6.58
Comments on pricing suggest some dissatisfaction relative to room quality.
Food and Beverage
5.63
Noted absence of breakfast and functional amenities.
Overall Experience
7.6
While problems were reported, some guests still found positives in their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 02:14

Property Description

Scenic Location
Located along the Saint Lawrence River, Hotel Ambassadeur et Suites offers a picturesque setting near popular attractions like Old Quebec and Montmorency Falls.

Family-Friendly Amenities
The hotel features a tropical atrium with an indoor pool and water games for children, providing entertainment for the whole family. Guests can also unwind in the sauna after a workout in the fitness centre.

Culinary Delights
Indulge in international cuisine at the on-site restaurant, Le Batifol Bar & Grill, and explore the à la carte breakfast menu for a delightful start to your day.

Experience a perfect blend of relaxation and adventure at Hotel Ambassadeur et Suites. Book your stay now for an unforgettable getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.8
Based on 1636 reviews
Cleanliness: 5.63
Service: 7.1
Location: 9.14
Room Quality: 6.59
Amenities: 6.12
Value for Money: 6.58
Food and Beverage: 5.63
Overall Experience: 7.6
J
Judith family_with_children es
6
Con coche bien , sin coche se tarda bastante la centro
Pros:

La habitación era grande

Cons:

Si vas sin coche estás muy alejado , y luego es un hotel familiar pero hay niños corriendo por los pasillos a las 11 de la noche

2026-08-30 via Nuitee
G
guy solo_traveller ca
8
2026-08-28 via Nuitee
H
Helene couple ca
7
Cons:

le bruit climatiseur

2026-08-28 via Nuitee
A
Arlene couple ca
1
Pros:

We were told there was no pets and then to be told that it was gonna cost us upwards of $25 plus taxes plus thing for a service Animal reservation was cancelled as never been charged in a hotel for our service dog

2026-08-28 via Nuitee
Y
Yohanes Resya Poh solo_traveller ca
10
2026-08-27 via Nuitee
N
Nader solo_traveller fr
2
Déception
Pros:

L'emplacement qui permettait de faire l'ensemble des sorties prévues pour notre court séjour.

Cons:

Climatisation/ ventilation tres bruyante et lorsque nous avons demandé a changer de chambre la réponse était négative et que l'ensemble des chambres avaient le même problème !
Nuit blanche pour nous et les enfants.
Propreté a revoir et notamment le nettoyage du sol.

2026-08-27 via Nuitee
L
Lehoux couple ca
7
Cons:

Pas de bornes de charges niveau 2 disponible à distance de marche

2026-08-27 via Nuitee
M
Marianne family_with_children ca
10
2026-08-27 via Nuitee
M
maribel family_with_children es
8
2026-08-26 via Nuitee
M
Michel family_with_children ca
8
2026-08-26 via Nuitee
S
Shishir family_with_children ca
5
Cons:

Wear and tear facilities like bathroom exhaust, no proproper water drainage from bath top …

2026-08-26 via Nuitee
V
Vincent family_with_children ca
8
2026-08-25 via Nuitee
S
Sonya family_with_children ca
7
Pros:

Emplacement

Cons:

Chambre un peu désuète

2026-08-25 via Nuitee
G
Giguère solo_traveller ca
7
2026-08-25 via Nuitee
M
Mahboba solo_traveller ca
8
2026-08-24 via Nuitee
F
francois family_with_children fr
7
Cons:

La climatisation est bruyante
Et il y a une forte odeur de chlore quand on rentre dans l’hôtel

2026-08-24 via Nuitee
N
Nathalie couple ca
5
Moyen
Pros:

Le restaurant le Batifole pour déjeuner

Cons:

Le SPA ne fonctionnait pas: bain chaud. Piscine pas chaude.
Les lits n'étaient pas confortables.
Murs de la chambre brisé...

2026-08-24 via Nuitee
E
Evelyne solo_traveller ca
4
2026-08-24 via Nuitee
N
Nancy solo_traveller us
7
Pros:

Active, friendly environment

Cons:

Room could use new pillows, linens and curtains
Wall paper needs to be replaced

2026-08-24 via Nuitee
M
Mario couple ca
7
Pour le reste bien
Cons:

Ménage pas fait enter les hours. Passer a l hotel

2026-08-24 via Nuitee