Hotel Ambassadeur et Suites

Hotels
6.8 (1366 reviews)
3401 boulevard Ste-Anne , Quebec City , ca

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Comfortable beds
Good location
Cons:
Cleanliness issues
Inconsistent service

Categories

Cleanliness
5.63
Multiple mentions of issues related to dirtiness and mold.
Service
7.1
Overall comments suggest inconsistent service, with positive notes on some staff.
Location
9.14
Positive mentions regarding the proximity to Old Quebec and surrounding services.
Room Quality
6.59
Mixed reviews regarding comfort, with some rooms reported as needing maintenance.
Amenities
6.12
Pool issues and lack of expected services indicate room for improvement.
Value for Money
6.58
Comments on pricing suggest some dissatisfaction relative to room quality.
Food and Beverage
5.63
Noted absence of breakfast and functional amenities.
Overall Experience
7.6
While problems were reported, some guests still found positives in their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 02:14

Property Description

Scenic Location
Located along the Saint Lawrence River, Hotel Ambassadeur et Suites offers a picturesque setting near popular attractions like Old Quebec and Montmorency Falls.

Family-Friendly Amenities
The hotel features a tropical atrium with an indoor pool and water games for children, providing entertainment for the whole family. Guests can also unwind in the sauna after a workout in the fitness centre.

Culinary Delights
Indulge in international cuisine at the on-site restaurant, Le Batifol Bar & Grill, and explore the à la carte breakfast menu for a delightful start to your day.

Experience a perfect blend of relaxation and adventure at Hotel Ambassadeur et Suites. Book your stay now for an unforgettable getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

6.8
Based on 1366 reviews
Cleanliness: 5.63
Service: 7.1
Location: 9.14
Room Quality: 6.59
Amenities: 6.12
Value for Money: 6.58
Food and Beverage: 5.63
Overall Experience: 7.6
P
Pierre • couple • ca
8
2026-02-13 • via Nuitee
D
David • family_with_children • ca
7
2026-02-12 • via Nuitee
L
Lemieux • family_with_children • ca
7
2026-02-10 • via Nuitee
M
Marie-Pier • family_with_children • ca
7
Pros:

Lemplacement c'était proche de toute

Cons:

La propreté c'était a désirer il avait des tache blanche sur le mur (pt du sperme) la piscine le balai a pas ete passer cetait sale comme plancher le lendemain

2026-02-08 • via Nuitee
R
Rachelle • couple • ca
10
Pros:

Très bien situé beaucoup de restaurants

2026-02-08 • via Nuitee
V
Vincent • family_with_children • pe
3
Ennuyant
Pros:

Le personnel courtois

Cons:

Pas de piscine et spa froid. Très ordinaire quand cest la seule chose a faire dans cet hotel

2026-01-30 • via Nuitee
Z
Zodiac • solo_traveller • ca
7
2026-01-28 • via Nuitee
B
Boudreau-Richard • family_with_children • ca
9
2026-01-26 • via Nuitee
B
Beaudry • family_with_children • ca
4
Dernière fois
Pros:

Espace picine pas trop pire

Cons:

Les corridors étaient mal propre quand je suis arrivé il y avait plein de cochonneries parterre et le lendemain rien n'avait été ramassé et ainsi que le jour qui a suivie et aussi très bruyant le soir les jeunes circulent dans les corridors en courrant et en criant le personnel a l'aire dépassé par les évènements j'ai demandé que quelqu'un viennes parceque les rideaux ne fermais pas j'ai du m'arranger par moi même avec des pinces a cheveux

2026-01-26 • via Nuitee
D
Dominique • extended_group • ca
6
2026-01-26 • via Nuitee
V
VedranHalaj • family_with_children • ca
8
2026-01-23 • via Nuitee
S
Steven • family_with_children • ca
7
2026-01-21 • via Nuitee
M
Manon • extended_group • ca
6
Pros:

C'est propre

Cons:

Le jacuzzi non fonctionnel, aucun petit déjeuner

2026-01-20 • via Nuitee
D
Denis • couple • ca
8
2026-01-20 • via Nuitee
A
Abigaëlle • couple • ca
10
2026-01-20 • via Nuitee
N
Nadia • couple • ca
10
2026-01-20 • via Nuitee
A
Andre • couple • ca
5
Parfait pour ce qu’on voulait faire, près du vieux Québec et beaucoup de services autour
Pros:

Lits, salle communautaire a chaque étage

Cons:

Plusieurs de nos amis ont eu des chambres qui ne devraient pas être louées, mais de bons matelas.

2026-01-20 • via Nuitee
M
Michel • family_with_children • ca
7
Agréable
Pros:

J'ai aimé la location

2026-01-20 • via Nuitee
K
Karine • couple • ca
6
Cons:

La salle de bain manque de peinture et il y a des taches d’eau au plafond, la robinetterie du bain est désuète .

Les clients ne respectent pas les autres clients qui veulent dormir ( parle fort, enfants qui pleurent, les portes claquent)

2026-01-19 • via Nuitee
J
Jeannine • solo_traveller • ca
1
Très décevant, la chambre et équipements vieux et sales!
Pros:

Rien

Cons:

Très bruyant, vieux et sale…

2026-01-19 • via Nuitee