Xan Hotel

Hotels
8.8 (87 reviews)
Mirzə Mansur küçəsi 81 , Baku , az

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Express check-in/check-out
Safety deposit box
Tour desk
Ironing service
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Great service
Good location
Comfortable bedding
Cons:
Cleanliness issues
Room maintenance needed
Lack of amenities like hairdryers

Categories

Cleanliness
8.11
Guests mentioned issues with cleanliness and room maintenance.
Service
9.99
Exceptional service noted, particularly with early breakfast and helpful staff.
Location
9.62
Location in Old City praised by multiple guests.
Room Quality
7.57
Several complaints about room size and issues with facilities.
Amenities
8.09
Some amenities missing as noted by guests, such as hairdryers.
Value for Money
8.56
Overall value considered good, though some issues were cited.
Food and Beverage
9.11
Breakfast quality praised, though limited service noted.
Overall Experience
9.38
Overall experience positive despite some reported issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:28

Property Description

Convenient Location:
Located in the heart of Sabayil district, Xan Hotel is just steps away from iconic landmarks such as Palace of The Shirvanshahs and Maiden Tower.

Modern Amenities:
Experience comfort and convenience with air-conditioned rooms, 24-hour front desk service, and free WiFi throughout the property.

Delicious Breakfast Options:
Start your day right with an American breakfast served daily at Xan Hotel.

Ready to experience luxury and convenience in Baku? Book your stay at Xan Hotel now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 87 reviews
Cleanliness: 8.11
Service: 9.99
Location: 9.62
Room Quality: 7.57
Amenities: 8.09
Value for Money: 8.56
Food and Beverage: 9.11
Overall Experience: 9.38
A
Alexander solo_traveller ru
9
2025-10-31 via Nuitee
M
MACIEJ solo_traveller pl
10
Pros:

Bardzo dziękuję za wspaniały pobyt w Waszym hotelu. Czułem się jak bym był u dobrych znajomych. Dziękuję za wczesne śniadanie i transfer do Gabali. Teraz dzięki wizycie u Was będę w Polsce znajomym i rodzinie mówił jak gościnni są ludzie w Baku w Azerbejdżanie, a szczególnie polecać będę Wasz kameralny hotel na starówce. Jeszcze raz dziękuję. Zaskoczyło mnie to że przyjęliście mnie herbatą. To było bardzo miłe.

2025-08-26 via Nuitee
M
Mathias solo_traveller de
8
Pros:

Ruhige Altstadtlage

Cons:

Zimmer hellhörig (Fernseher im Nebenraum!)

2025-08-24 via Nuitee
A
Ardak couple kz
8
Pros:

Мы пришли утром часов в 10 и нам предоставили номер. Благодарим за это

Cons:

Не работало кабельное тв, а телевизор не поддерживает браузеры и ютуб.

2025-08-22 via Nuitee
A
Aleksandra solo_traveller pl
10
Pros:

Very cozy place, great help from the reception and easy to find! Totally worth the money!
Fully recommend!

2025-08-10 via Nuitee
S
Sameera family_with_children qa
10
Pros:

Exceptional service provided by Murad.
We needed to have breakfast earlier than the scheduled time before our tour. He made it happen.
Always kind and assist with my taxi booking as well.
Great location and comfy bed. Fast wifi.

2025-08-02 via Nuitee
R
Ruth Patricia solo_traveller ar
8
Un buen B&B
Pros:

La ubicación dentro de Old City, la decoración del Hotel y el desayuno.

Cons:

La habitación 101 (para 1 Persona) es pequeña y el baño es minúsculo y tiene muchos detalles rotos, por ej. donde se cuelga la toalla se sale, la lluvia de la ducha rota, no tiene secador de cabellos, no limpian ni agregan artículos de limpieza y no tiene caja fuerte.

2025-07-31 via Nuitee
R
Ruth Patricia solo_traveller ar
8
Un buen B&B, no Hotel
Pros:

La ubicación dentro de Old City.
La decoración.
El desayuno

Cons:

La Habitación 101 para 1 (una) persona es chica y el baño extremadamente pequeño.
No limpian la habitación, estuve 4 noches con las mismas toallas.
No tiene secador de cabello.
No tiene caja fuerte.
La tv nunca anduvo, ni cable ni nada.
Muchos detalles rotos, por ej.la lluvia de la ducha estaba desprendida, se salía.
El gancho para la toalla se salía.

2025-07-31 via Nuitee
A
Ana young couple cz
10
Exceptional
Pros:

Staff was very kind and friendly, super clean, and comfortable, common area and room looking very elegant.
We plan to go back in the future. Super recommended!

2025-07-27 via Nuitee
A
Azzam couple sa
8
Pros:

مكانه حلو وديكوره حلو للي يحب الفينتج

Cons:

ضيق شوي ومافيه عزل صوت ومكيفه مكانه غلط

2025-07-27 via Nuitee
W
William solo traveller tr
10
Amazing and beautiful country with warm hearted people
Pros:

Property was at amazing location in the middle of old city , very safe specially for a solo travel women , breakfast was amazing everyday . Special murad amazing host always there to help with food recommendations and city strolling. It was 10/10 experience for me

Cons:

Nothing

2025-07-01 via Nuitee
M
Mona solo traveller ca
5
Passable
2025-06-26 via Nuitee
A
Al solo traveller es
10
Exceptional
Pros:

Forgot who the receptionist was. But he is amazing, perfect English, very accommodating, helped me exchange my money since I didn’t know where. Amazing guy

2025-06-09 via Nuitee
L
Lazarev solo traveller il
10
Exceptional.
Pros:

The hotel is located in the very good place: central and quiet. I would like to particularly mention friendly and welcoming staff, who helped me a lot. The breakfast was good. I will definitely come back.

2025-06-07 via Nuitee
H
Hamna group ae
10
Cosy and traditional stay!
Pros:

Beautiful property, very cosy and homely with so many traditional elements scattered around the entire hotel. It gives you an opportunity to experience the culture and vibe of the old city. Staff is extremely helpful and very cooperative. I had requested for a lower level room for my parents, which was catered to. We even requested for an early checkin and they made that happen as well. Breakfast was and simple yet great.

Would definitely book this hotel again and cannot recommend enough, specially because of their staff.

2025-05-31 via Nuitee
V
Vimukthi young couple lk
4
Disappointing
Pros:

Friendly staff

Cons:

This is inside the old city so no taxis are allowed inside. Had to carry all luggage and walk 10 mins to hotel and back to road. Room was very tiny, not much space even to open the luggage. Had issues with the bathroom drainage and bad smell too. No lift and had to carry luggage from second floor.

2025-05-25 via Nuitee
H
Happy young couple qa
5
Passable
2025-05-04 via Nuitee
M
Miguel young couple es
10
Exceptional
2025-05-01 via Nuitee
N
Nader solo traveller sa
9
Very comfortable and cozy.
Pros:

Location is literally in the middle of old city which means you can access everywhere including restaurants, metro, Nizami st. And cafes in a walking distance, but you might need to use google maps to get to the hotel every time . The room is very clean but the toilet is a bit small but suits the needs. Staff are very friendly and welcoming specially Mr. Ali . BF is a small homemade portion of variety. Good value for money, defiantly recommended.

Cons:

There are no noise barriers so you might encounter a noisy neighbor who would disturb your night, in that case the reception would help communicating with him. Again location might be a little tricky without google maps. Besides there are no elevators so 3rd floor is not fine for old people.

2025-04-30 via Nuitee
P
Przemysław solo traveller pl
9
Nice and cozy in good price
Pros:

My room was pretty cozy. I have received all needed for "surviving" - tea, coffee, sugar, nice smelling towels, paper, soap, shampoo, simple slippers etc. Room has working air conditioner. I didnt spend too much time in my room however it was exactly what i expected and wanted. What i liked the most was interaction with hotel service - all gentlemen were super helpful, nice to speak with (in english and in russian for me).

Cons:

Nothing about hotel didnt concern me however I may suggest to add some additional rules for people arriving.
Last night of my stay some circus arrived to hotel, behaving super loud at night time - of course this is something related personal culture and not being selfish. However these people obviously didnt care about others. Door are not too thick so noises in corridor are easy to hear. Fortunatey, it was only one such situation in 4 nights stay.

2025-04-21 via Nuitee