Hotel Sacha Golden

Hotels
9.3 (25 reviews)
Otavalo , Otavalo , ec

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Delicious food
Cons:
Parking issues
Mold in the shower
Slow internet at night

Categories

Cleanliness
8.45
Some mentions of cleanliness, but also notes about mold in the shower.
Service
9.95
The staff was exceptional in their courtesy and willingness to help.
Location
9.45
Great location close to the market, with a peaceful atmosphere.
Room Quality
9.45
Rooms were described as very comfortable and spacious.
Amenities
8.95
Standard quality for this hotel tier.
Value for Money
8.95
Standard quality for this hotel tier.
Food and Beverage
9.45
Exceptional food and service at the restaurant.
Overall Experience
9.75
Very positive overall experience with a strong likelihood of return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:13

Property Description

Convenient Location
Situated in Otavalo, just 25 km from Central Bank Museum, The Hotel Sacha offers easy access to nearby attractions while providing a peaceful retreat for guests.

Comfortable Accommodation
With a variety of amenities including a restaurant, free private parking, and a bar, guests can enjoy a relaxing stay at this 3-star hotel. Family rooms are also available for those traveling with loved ones.

Exceptional Services
Guests can take advantage of free WiFi, room service, and a 24-hour front desk for all their needs. Start your day right with a delicious American breakfast served daily at the hotel.

Book your stay at The Hotel Sacha now for a memorable experience in Otavalo.

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

9.3
Based on 25 reviews
Cleanliness: 8.45
Service: 9.95
Location: 9.45
Room Quality: 9.45
Amenities: 8.95
Value for Money: 8.95
Food and Beverage: 9.45
Overall Experience: 9.75
J
Jeanethe couple de
10
Pequeño reclamo
Pros:

Todo excelente , muchas gracias .

Cons:

Que solo hay 1 papel higiénico en la habitación , deberían poner 2 , porque somos 2 personas

2026-02-12 via Nuitee
G
Galo couple us
9
A golden place in Otavalo...
Pros:

The room was great, very comfortable and roomy. Check-in was smooth. The Staff were exceptional in their courtesy and willingness to help. They need a separate Google review for their restaurant as it is connected to the hotel. The food was also exceptional; the chef and staff take pride in their craftsmanship. Portions were super. We sampled their drinks; I don't remember what they were, but they were delicious.

Cons:

Well, our car rental was super low, and their off-site parking, which was located about a block and a half away, was scraping the curb. You definitely need a car that rides higher than 4 inches to get into the parking lot without scraping the bottom, or the owners need to fix their driveway. A large truck, like a 4Runner or van, will be squeezing into the spots. In Ecuador, I have noticed that when you pay propinas/tips with your credit card, the owners don't necessarily give those tips to their staff. Not cool. The staff there are very hard-working and eager to please. I've stayed at some extremely nice places, and nowhere have the staff been as eager to please, friendlier than at Hotel Sacha Golden and Restaurant. I wanted to pay them myself. We did tip them cash for the out-of-the-way efforts they put into their work. I suggest increasing their pay for the efforts they are putting into your hotel and putting into place a policy that the tips they receive from credit cards are shared among the workers that served the guest(s) or distributed among those that worked that shift. Lastly, you need a separate section for your restaurant on Booking and in Google. It has exceptional food and service.

2025-10-01 via Nuitee
family_with_children co
10
Comodidad y excelente atención
Pros:

Instalaciones y atención

2025-09-15 via Nuitee
A
Adi couple il
8
Pros:

מיקום טוב וקרוב לשוק
הצוות שירותי ונחמד
החדר נקי

Cons:

לא אהבנו את ארוחת הבוקר
יש קצת עובש במקלחת

2025-09-14 via Nuitee
R
Rosario family_with_children es
9
Pros:

La amabilidad del personal. Habitación limpia.
Ubicación en el centro a 5 mn andando del mercado, en pleno centro. Tiene un restaurante que cenamos muy bien. Desayuno correcto.

Cons:

El parking no está en el.mismo hotel. Aunque tampoco está muy lejos.

2025-09-13 via Nuitee
H
Herley Sanchez couple ec
10
Muy relajante
Pros:

El estilo moderno y tradicional a la vez

2025-09-08 via Nuitee
D
Danny family_with_children ec
9
Excelente ubicación
Pros:

El buffet del desayuno estuvo espectacular

Cons:

En la noche y madrugada no hubo internet

2025-09-08 via Nuitee
J
Jhonny couple ec
10
Increíble
Pros:

El personal que me atendió fue muy amable, la comida exquisita, las instalaciones muy limpias y elegantes, sin duda alguna volveré … RECOMENDADISIMO😊

Cons:

Me encantó todo

2025-09-06 via Nuitee
P
Patricia family_with_children ar
9
Pros:

Muy cómodo. Muy atentos. Muy buen desayuno.

2025-08-21 via Nuitee
H
Holger extended_group de
8
2025-08-12 via Nuitee
M
Moreno couple co
10
Excelente lugar
Pros:

La temática del hotel, las instalaciones, la tranquilidad del lugar el restaurante muy buenos platos y el desayuno genial .

Cons:

Todo bien... :)

2025-07-30 via Nuitee
A
andreas couple de
9
Schöner Aufenthalt in einer interessanten Stadt
Pros:

Sauberes Zimmer, sehr freundliches Personal, gutes und leckeres Essen und Getränke.
Wir würden wiederkommen.

Cons:

Bett für einen 192 cm großen Mann zu klein

2025-07-28 via Nuitee
S
Sílvia extended_group es
10
Pros:

L'esmorzar.

Cons:

Tot perfecte.

2025-07-22 via Nuitee
B
Britta young couple pf
10
Exceptional
Pros:

Very friendly staff and a clean atmosphere.

2025-07-18 via Nuitee
R
Ryan solo traveller ie
8
Very good
Pros:

Location....v friendly staff

Cons:

Nada

2025-06-27 via Nuitee
S
Sydney young couple au
7
Clean little hotel only a few minutes from the market.
Pros:

Breakfast was good. Hotel is well located- about a five minute walk from the market. Staff were friendly and helpful.

2025-05-22 via Nuitee
J
Jaclyn solo traveller mx
10
Exceptional
Pros:

The cabin is cute. I lived hearing the rain and frogs at night. Staff were nice.

Cons:

Airplane noise, but only 4 miles from airport

2025-02-06 via Nuitee
C
Christina solo traveller ec
10
Exceptional
Pros:

It was outstanding, the staff was amazing too

2025-01-06 via Nuitee
C
Carol young couple ec
10
Exceptional
2024-12-27 via Nuitee
P
Paulo family with young children pt
10
totally recomended
Pros:

Brand new accomodations
Near all local amenities
Very helpfull Staff made our stay confortable and very pleasant.
Safe parking and nice breakfast.

2024-12-15 via Nuitee