The Moore, New York City, a Member of Design Hotels

Hotels
Design Hotels
9.6 (1238 reviews)
300 West 22nd Street , New York , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Inadequate soundproofing
Limited accessible accommodations

Categories

Cleanliness
8.8
Rooms were clean but the soundproofing was inadequate and caused disturbances.
Service
10
The service was highlighted as fantastic, particularly by staff members like Tony and Lorenna.
Location
9.8
The hotel is in a great area, super walkable with easy access to the MTA.
Room Quality
8.8
Rooms were small but efficient and comfortable.
Amenities
9.8
Enjoyable amenities like the lobby cafe and coffee options.
Value for Money
9.8
Good value for the price and location.
Food and Beverage
9.8
The lobby cafe offered a nice touch for morning coffee and evening drinks.
Overall Experience
10
Overall experience was fantastic with helpful staff and great atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:44

Property Description

Rooftop Oasis and Fitness Center
Experience luxury at The Moore with its stunning rooftop offering panoramic views of the city skyline and a state-of-the-art fitness center for your wellness needs.

Tech-Savvy and Comfortable Rooms
Unwind in our modern guestrooms equipped with a flat-screen TV, USB ports, and plush bathrobes. Enjoy the convenience of a kettle upon request and complimentary WiFi to stay connected.

Convenience and Service
Benefit from our 24-hour concierge services and relax at the on-site bar after exploring nearby attractions like Madison Square Park and Highline Park. Book your stay at The Moore for a memorable New York City experience.

Important information:

Please note, guests below the age of 18 will have to be accompanied by a parent or a legal guardian to check in.

All guests are responsible for the Daily Resort Fee of $35 + tax ($45.07) at the time of check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.6
Based on 1238 reviews
Cleanliness: 8.8
Service: 10
Location: 9.8
Room Quality: 8.8
Amenities: 9.8
Value for Money: 9.8
Food and Beverage: 9.8
Overall Experience: 10
D
Daniele couple it
8
2026-01-19 via Nuitee
S
Simon solo_traveller us
7
Enjoyed my stay definitely a luxury feeling to the room despite its size but providing a few toiletries complementary is
Pros:

Great location really comfortable bed and room everything super clean

Cons:

Felt like a hard sell on all the products and amenities in the room et cetera which is a bit of a turn off when you’ve spent money on the room already. Quite a small room but still comfortable.

2026-01-16 via Nuitee
K
Kate couple ie
10
2026-01-08 via Nuitee
S
stickytoffeepudding25 solo_traveller cn
10
Everything was incredible. Definitely will stay here again for my next NYC visit.
Pros:

What a wonderful find. This is such a gem of a hotel. 10/10 from every aspect.

Cons:

The only complaint I have is the bathroom lighting. A bit too dark even on the brightest setting - so might be an inconvenience for those who need to put on makeup :)

2026-01-07 via Nuitee
A
Annacarla solo_traveller it
2
Una delusione. Pessimo rapporto qualità -prezzo.
Pros:

L’arredo era carino.

Cons:

I letti erano adatti a delle persone basse, troppo corti per gli altri. Infissi vecchi facevano entrare i rumori dalla strada e la musica dagli altri piani

2026-01-05 via Nuitee
B
brianam2026 Couples
10
Great Experience!
Pros:

We really enjoyed our stay at The Moore! The hotel is beautiful and in a great area. The service from Tony and Lorenna was fantastic. I would highly recommend this hotel.

2026-01-03 via Tripadvisor
A
anxhelav2026 Family
10
Lovely Christmas weekend!
Pros:

The staff is super friendly and helpful. Simon and Lorenna at the front desk were very kind and helped us throughout our entire stay. The location of the hotel was the best, super walkable, the MTA was around the corner. The rooms were super clean! & the bonus that we really loved was the cafe in the lobby, it was so nice to wake up and grab a coffee and start our day in the city. Will definitely be back!

2026-01-02 via Tripadvisor
M
mariatA2977GU Friends getaway
10
perfect for last minute trips!
Pros:

lovely atmosphere, perfect for a last minute trip! the staff was extremely welcoming and helpful, princesa made our experience and made us feel at home.

2026-01-01 via Tripadvisor
2
205mollier Friends getaway
10
Tidy New York weekend
Pros:

Great location and value. Rooms are small but efficient, like a ship. Bed and linens are very comfortable. And love the chip system for getting coffee and pastries in the morning, drinks in the evening.

2025-12-21 via Tripadvisor
P
Pax_Ex Business New York City, New York
6
Boutique mostly meaning small
Pros:

Earplugs and eye masks not because the city is loud so much as poor sound deadening and staff vacuuming at 10pm. One elevator for staff and guests. Tokens for snacks a weird unnecessary reminder of the nightly rates.

2025-12-16 via Tripadvisor
5
539emr Business New York City, New York
10
Gorgeous, Great location, Fabulous Service
Pros:

LISTEN UP FOLKS - The Moore is where you want to stay. Any season, any time, Let me tell you why. NYC during December is a little bit of mayhem. It’s cold, there’s lots of crowds, the darkness - it’s a lot. But when you have people like Simon, Tony, and Luis manning the desk - you hardly remember you’re traveling in the busiest city in the world - but you feel cozy and cared for and ready to sit and have a latte or a glass of red in the lobby at any hour. I had visited for work and forgotten to book one additional night and during my stay they kept a watch on reservations and so luckily was able to help me out and even had my bags returned to my original room when i had finished my work event. It is a gorgeous hotel with TOP tier service, and i will happily return soon.

2025-12-11 via Tripadvisor
T
Ted solo_traveller us
2
Great hotel if you don't need an ADA accessible room - a nightmare if you do.
Pros:

Great location, clean/stylish hotel.

Cons:

NO accessible accommodations. They considered a room with a bathtub accessible. I have a prosthetic leg that I remove to shower so could not have a bathtub. They then moved me to a room with a shower, but it still required a step into the bathroom, and a step into the shower, with nothing to hold on to. (BTW, there's no way a person in a wheelchair could have used either room, either) When i challenged them the clerk offered to cancel my reservation so i could find a hotel with an accessible room. Not nice at all. Shameful and shocking - a first in my travels to NYC.

2025-12-08 via Nuitee
P
Philippe couple gb
8
2025-12-07 via Nuitee
5
546nayiria Business
10
Stay at The Moore
Pros:

Such a wonderful stay at The Moore! The staff were so friendly and willing to help with any request, big or small. Tony specifically was fantastic! He was kind enough to help me carry some heavy boxes, which was a huge help.

2025-12-05 via Tripadvisor
J
Jmcnyc87 Couples New York City, New York
10
Superb!
Pros:

From check in to check out our experience here was fantastic. All of the staff were happy and attentive which I think is rare these days. Service was great. They have coffee and alcohol available in the lobby. The rooms are very small however the hotel and rooms are nicely kept. We come to NYC often and will definitely return and stay here! Location is great as well.

2025-11-23 via Tripadvisor
M
matthewlL9502AD Business
2
Avoid at all costs... details below.
Pros:

As someone who travels weekly for business for 25+ years, this hotel is likely the worst experience I have ever had:
1. TINY rooms: If you want a piece of furniture besides a bed, you are out of luck. No chair, bench, desk, etc. Nor is there one piece of art or decoration. And the window is a sliver of a window (and this was allegedly one of their 'larger' rooms).
2. No F&B: The bar was closed and there is a desk in the lobby that has minimal pre-made breakfast items available for purchase.
3. Does not recognize Marriott status or provide points: Unless you book through a Marriott channel, they will not offer benefits or points.
4. Rude staff: At check-in, the manager was not even on property so they had to call her. She was put out by even being called. She apparently has not even taken a basic Hospitality 101 class.

2025-11-15 via Tripadvisor
J
James couple us
10
2025-11-14 via Nuitee
K
Katherine solo_traveller us
10
2025-11-14 via Nuitee
E
Explorer32748375417 Family
10
Great boutique hotel in Chelsea
Pros:

Greta hotel right in Chelsea - the hotel is on a beautiful street close to the Highline and Meatpacking district. The lobby has a modern vibe to it and there is a small bar where you can get coffee, wine etc as well as some light fare. There is also a rooftop area that was open but the rooftop bar was closed for the season. We were able to sit on the roof in the afternoon and read and also went to the rooftop late night and had a bottle of wine. The rooms are very clean and modern, but quite small. Very typical for NYC, but this room seemed especially tight. They did a great job of utilizing all of the spaces and we were comfortable, but it was a bit tight. Despite being in the heart of Chelsea, it was quiet at night (never really quiet in NYC though) even though our room faced the street.

2025-11-12 via Tripadvisor
B
BigDaveB11 Couples Washington DC, District of Columbia
4
If you like sleeping in a lunchbox, this is your place!
Pros:

The Good - great, quiet location, well appointed rooms, comfortable if you can make it to the bed without hitting the furniture or the platform for the mattress.

The Bad - TINY room with a itty bitty bathroom at the end of the bed. DO NOT STAY HERE if you are a couple! Just trust me on this! Very little privacy to do anything other than have sex and go to sleep. Hallways are barely passable for 2 people, they're dark and overall the place feels like a hostel without the community bathroom (though a public bathroom in the lobby would be a nice touch). I just stayed here for 4 nights with my girlfriend, and we had stuff strewn out everywhere because there was not enough space in the room. It was a total mess but we got through it.

2025-11-12 via Tripadvisor