Emerald Suites CDO

Hotels
7.9 (172 reviews)
Jose Agudo Street , Cagayan de Oro , ph

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Room service
Family rooms
Luggage storage
Fax/photocopying
Tour desk
Car hire
Massage services
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great Service
Convenient Location
Cons:
Poor Room Quality
Unpleasant Food Options

Categories

Cleanliness
7.75
Daily cleaning noted, but lighting issues and missing bathroom features mentioned.
Service
8.75
Staff excellent and very helpful.
Location
8.75
Very accessible to malls.
Room Quality
7.45
Lighting in the room was dark and bed quality noted as poor.
Amenities
8.25
Eco-friendly features; however, missing bathroom amenities.
Value for Money
8.25
Standard quality for this hotel tier.
Food and Beverage
6.75
Breakfast options served highly processed meat, which tasted terrible.
Overall Experience
7.25
Mixed feelings due to service and food quality but positives in location and eco-friendliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 15:24

Property Description

Convenient Location
Emerald Suites, nestled in the heart of Cagayan de Oro City, is a beacon of comfort and convenience for travelers. Just 900 meters from the bustling Limketkai Centre, guests can easily explore the city's vibrant offerings.

Modern Amenities
Each air-conditioned room at Emerald Suites is thoughtfully equipped with essential amenities, including cable TV, a wardrobe, and a private bathroom with hot/cold water shower facilities. The 24-hour front desk ensures that guests' needs are met promptly, offering services like car hire and airport shuttle.

Proximity to Shopping
For guests seeking retail therapy, Emerald Suites is a stone's throw away from major malls such as Ayala Centrio Mall, Gaisano City Mall, and Robinsons Mall CDO. With shopping destinations just minutes away, guests can indulge in a fulfilling retail experience during their stay.

Book your stay at Emerald Suites now for a memorable and hassle-free experience.

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for ₱ 300 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 172 reviews
Cleanliness: 7.75
Service: 8.75
Location: 8.75
Room Quality: 7.45
Amenities: 8.25
Value for Money: 8.25
Food and Beverage: 6.75
Overall Experience: 7.25
P
Phoebe • extended_group • ph
9
Pros:

Overall rating is 99%.

Cons:

Hope to have more parkibg space for the customer. Ty

2026-03-19 • via Nuitee
S
SAHARA • couple • ph
10
2026-03-17 • via Nuitee
T
Tripoli • couple • ph
8
2026-03-17 • via Nuitee
A
Amrosi • solo_traveller • ph
7
Good place to stay
Pros:

The location of the property is appealing to me; it's situated in the middle of two major malls in town and is just a 2-minute walk on either side.

Cons:

N/A

2026-03-10 • via Nuitee
E
Elinie • extended_group • us
7
Great stay for the price.
Pros:

The staff were all friendly and helpful, and the location is perfect, being close to the Malls.

2026-03-05 • via Nuitee
K
Kier Marco • couple • ph
10
2026-02-28 • via Nuitee
E
emelina • couple • nz
5
Pros:

We like the location as it is in the middle city.

Cons:

We didn't like the mosquitos, ants and their poor lighting. The towels and rags are tatty.

2026-02-15 • via Nuitee
L
Lotty jean • extended_group • nz
5
Pros:

Location wise its good. But its noisy .

Cons:

They dont have elevator. Not suitable for elderly people to be on the higher level of the hotel to walk in the stairs into their room.

2026-02-14 • via Nuitee
Z
zhella anne • couple • ph
7
2026-02-10 • via Nuitee
D
Devey Anne • extended_group • ph
8
2026-01-30 • via Nuitee
N
Noel • couple • ph
6
2026-01-28 • via Nuitee
M
Montecillo • couple • ph
10
awesome
Pros:

aside from clean staff are helpful even the guard

Cons:

none

2026-01-27 • via Nuitee
W
Wright • couple • us
10
Excellent.
Pros:

Professional staff

Cons:

Nothing

2026-01-22 • via Nuitee
M
Mariz • extended_group • ph
8
Comfortable and happy with it.
Pros:

Price point and accessible to nearby malls. Plus the staff are very welcoming and polite.

Cons:

The rooms seems a bit smaller than expected and some fixtures could be improved like the lighting and furniture like mini ref and TV with streaming platform.

2026-01-20 • via Nuitee
R
Remi • solo_traveller • fr
1
Pros:

Only localisation, nothing else

Cons:

Really disapointed from that Hotel. Look beautiful on pic but in real, its one real désillusion. Air conditioner is more noisy than one plane, room very small, you can't open windows, only one channel on TV no possibility to connect phone, payment online is useless because they ask you cash when you arrive. Bad experience 😡

2026-01-19 • via Nuitee
W
Wright • family_with_children • us
10
Pros:

The safe was so helpful and professional. Besides it was clean, centrally located and a great price.

Cons:

Nothing everything was excellent.

2026-01-18 • via Nuitee
M
Mustachi • couple • ca
7
Pros:

It was ok all local breakfast it was great if you were stopping to shop at the malls ,or getting your visa as the immigration officer is a 5 minute walk from the hitel

Cons:

AC MADE TO MUCH NOISE ,Could hear in the corridor talking

2026-01-13 • via Nuitee
R
Ray • family_with_children • nz
9
2026-01-13 • via Nuitee
C
Catherine Cale • solo_traveller • ph
7
Good value for money
Pros:

The friendliness of the staff.

Cons:

There's no elevator.

2026-01-07 • via Nuitee
A
ANDREW • couple • gb
8
Pros:

Friendly staff, clean room, good shower. It is very close to the shopping malls

Cons:

Breakfast was disappointing

2026-01-06 • via Nuitee