Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly and welcoming staff
Clean and comfortable rooms
Excellent breakfast
Great location
Cons:
Issues with mattress configuration
Breakfast not meeting expectations for a couple of guests

Categories

Cleanliness
9.85
Multiple mentions of the hotel being clean and well-maintained.
Service
10
Staff is described as very friendly and welcoming across multiple reviews.
Location
9.65
Convenient location and easy access to nearby attractions.
Room Quality
9.65
Rooms are described as comfortable and tastefully decorated.
Amenities
9.15
Standard amenities provided, including a good breakfast.
Value for Money
9.65
Great value considering the quality of service and accommodations.
Food and Beverage
9.65
Several positive mentions of breakfast quality and variety.
Overall Experience
10
Overall satisfaction expressed with statements like 'everything was great.'
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 17:55

Property Description

Luxurious Accommodations
Enjoy a comfortable stay in our air-conditioned rooms with free WiFi and private bathrooms.

Scenic Terrace and Dining
Relax on our terrace and dine at the hotel's restaurant while taking in the city view.

Exceptional Service
Our multilingual staff at the 24-hour front desk are ready to assist you throughout your stay.

Book now to experience the elegance and convenience of Aurum Garden Hotel.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.7
Based on 521 reviews
Cleanliness: 9.85
Service: 10
Location: 9.65
Room Quality: 9.65
Amenities: 9.15
Value for Money: 9.65
Food and Beverage: 9.65
Overall Experience: 10
M
Medvedev • solo_traveller • kz
10
Pros:

Не первый раз останавливаюсь в этом отеле. Нравится всё. Чисто, уютно, нормальный завтрак, хорошее расположение.

2026-08-12 • via Nuitee
B
Balzhan • couple • kz
10
2026-08-09 • via Nuitee
A
AKHANSERI • extended_group • kz
8
2026-08-08 • via Nuitee
Рустем • solo_traveller • kz
10
2026-08-07 • via Nuitee
Рустем • solo_traveller • kz
10
2026-08-07 • via Nuitee
Рустем • solo_traveller • kz
10
2026-08-07 • via Nuitee
N
Nurgali • family_with_children • kz
10
2026-08-05 • via Nuitee
Омаров • family_with_children • kz
10
Pros:

Очень хороший отель чистота , горячие блюда на завтраки

2026-08-05 • via Nuitee
Исаев • solo_traveller • kz
10
2026-08-03 • via Nuitee
D
Dinara • couple • kz
10
Pros:

Номер чистый, уютный. Кухня ресторана очень классная, было очень вкусно и не дорого. Персонал очень приветливый🥰

2026-08-03 • via Nuitee
N
Nurgali • family_with_children • kz
10
2026-08-02 • via Nuitee
M
Mahammad • couple • az
10
2026-07-25 • via Nuitee
E
Elmira • couple • kz
9
Cons:

Нет кондиционера для волос.

2026-07-25 • via Nuitee
Шавкат • solo_traveller • uz
10
2026-07-22 • via Nuitee
Z
Zhylkybaev • family_with_children • kz
10
2026-07-21 • via Nuitee
A
Aitkulov • solo_traveller • kz
7
Pros:

Отель орналасқан жері жақсы.

Cons:

Номерге келетін болсақ,біз таңдаған үлкен делюх 20кв орнына кіші бөлме берілді. Номерде перделер дұрыс жабылмайды. Завтракқа келетін болсақ, Шымкент қаласындағы басқа осы сегменттегі отельдермен салыстырғанда төмен болды. Осы кемшіліктерді орындаса дұрыс болады

2026-07-20 • via Nuitee
R
Rauza • couple • kz
10
Pros:

Очень чисто и уютно

2026-07-20 • via Nuitee
Шавкат • solo_traveller • uz
10
2026-07-19 • via Nuitee
S
Sundet • solo_traveller • kz
10
2026-07-18 • via Nuitee
Z
Zhartay • solo_traveller • kz
10
Все отлично и доброжелательно
Pros:

Все отлично и доброжелательно

Cons:

Все отлично и доброжелательно

2026-07-17 • via Nuitee