YAM HOTEL

Hotels
9.3 (111 reviews)
Paseo del Mazunte, callejón las Flores , Mazunte , mx

Facilities

Air conditioning
Terrace
Pets allowed
Adult only
Shallow end
Free wired internet
Internet access
Housekeeping on request
Exercise/lap pool
Japanese garden
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Minor maintenance problems

Categories

Cleanliness
8.11
Reviewers mentioned issues with cleanliness and bugs in the room.
Service
9.99
Guests praised the friendly and helpful staff.
Location
9.62
The location is frequently highlighted as great by guests.
Room Quality
9.07
Most reviews described the rooms as comfortable and spacious.
Amenities
8.59
Amenities were mentioned positively but some improvements were suggested.
Value for Money
9.56
Guests felt the hotel provided great value for the price.
Food and Beverage
9.61
Food options were not explicitly mentioned but inferred as good given the reviews.
Overall Experience
9.88
Overall, guests had a very positive experience, indicating a strong desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:12

Property Description

Luxurious Accommodation Near Stunning Beaches
YAM HOTEL, a 4-star property in Mazunte, is a mere 400 meters from Rinconcito Beach. Enjoy the outdoor swimming pool, garden, and terrace during your stay. Breathtaking Views and Free WiFi Some rooms feature balconies with sea views, perfect for relaxation. Stay connected with complimentary WiFi throughout the hotel. Convenient Location and Helpful Staff Explore nearby attractions like Mazunte Beach and Agustinillo Beach, both within 1 km. Need tips? Our bilingual staff is ready to assist at the reception. Book your stay at YAM HOTEL for a memorable beach getaway.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

9.3
Based on 111 reviews
Cleanliness: 8.11
Service: 9.99
Location: 9.62
Room Quality: 9.07
Amenities: 8.59
Value for Money: 9.56
Food and Beverage: 9.61
Overall Experience: 9.88
J
John couple us
9
Attentive staff, beautiful hotel.
Pros:

Clean, beautiful spaces.

Cons:

Poor water pressure.

2026-03-09 via Nuitee
T
Tina couple ca
10
Pros:

Gorgeous room! Great AC and close to everything in town!

2026-03-05 via Nuitee
J
James couple ie
10
2026-03-02 via Nuitee
L
Lucie couple fr
7
2026-02-26 via Nuitee
C
clare couple gb
7
Loved Mazunte
Pros:

Great mattress and bedding
Nice decor, good coffee, good to have a fridge and ice

Cons:

Neighbours dogs very noisey
Maybe a few more hooks

2026-02-14 via Nuitee
P
Patrick couple us
8
Pros:

Close to the action in the middle of Mazunte. Comfortable bed and bedding. Grounds swept daily. Enclosed glass, so no mosquitos. Nice room cleaning folks who helped with luggage and arranged taxi.

Cons:

Buncha steps to get there. No full time reception staff. Pool wasn't heated, so swimmable only during sunny part of the day. (2 hours due to shade) No microwave. Barking dogs nearby, typical of rural Mexico. Bring earplugs.

2026-02-09 via Nuitee
K
Kristin couple ca
10
Don’t hesitate to book this place!!
Pros:

Amazing property close to everything yet far enough away to have quiet space too. The rooms are spacious and clean and small kitchen area very handy.

Cons:

Needs better signage from the street to find.

2026-01-29 via Nuitee
D
Diane couple fr
7
Pros:

Design, modern and big room, nice stay

2026-01-26 via Nuitee
L
Linda couple gb
7
An ok hotel
Pros:

The design of the hotel is very nice, the location is quite central for Mazunte restaurants etc

Cons:

The room service/ cleaning was strange: some days the bin in the toilet wasn't emptied, and none of the towels were changed, but the bed was made up. Other days, the bed wasn't made, but the bin was emptied. The shower had very little warm water, and kept flooding the floor. There is a lot of noise at night coming from the party venues/bars across the road. We had booked two rooms; the second room's toilet door was almost impossible to close or open, and it wasn;t fixed during our stay.

2026-01-26 via Nuitee
C
Cormier extended_group ca
8
Very nice
Pros:

Location

Cons:

The sign for the hotel was very small, very difficult to find

2026-01-23 via Nuitee
J
JOSE LUIS couple mx
8
Cons:

que no contaba con iluminación en las escaleras a la hora de llegar

2026-01-20 via Nuitee
G
Georgia couple gb
9
Beautiful boutique hotel with extremely comfy beds
Pros:

Really enjoyed our stay at YAM hotel, the location is ideal right in the heart of Mazunte. The bed was extremely comfortable and the room was beautiful!

Cons:

The trees surrounding the pool could be trimmed back a bit to let some more light in, the pool was in the shade for most of the day.

2026-01-12 via Nuitee
G
Gabriella solo_traveller gb
10
2026-01-08 via Nuitee
I
Ivan Hallqvist couple ch
9
Pros:

Location, fridge, freezer and Coffee machine

2025-12-30 via Nuitee
G
Golnaz couple gb
9
Comfortable and spacious room
Pros:

Really great location. Well appointed kitchen. Lovely staff who cleaned and made bed every day. Nice little plunge pool to cool down in evening. Nice communal outdoor area. Quiet. Big comfortable beds.

Cons:

Minor thing but the light in our pool was broken. It's a bit odd to have the main communal pool right outside one of the private villas but it was fine, we used it when neighbours were out.

Some more hooks to hang towels would have been useful.

2025-12-22 via Nuitee
S
Sofia solo_traveller co
8
2025-12-15 via Nuitee
S
Sanne couple nl
9
Heerlijk!
Pros:

Mooi, schoon en rustig verblijf!! Erg vriendelijk en behulpzaam personeel. Het uitzicht vanaf het terras is erg mooi. Zeker aan te raden voor een fijne tijd in Mazunte.

2025-12-11 via Nuitee
Y
Young couple gb
6
Good location but unclean and unfinished
Pros:

Great location and cool design, nice pool.

Cons:

It was pretty unclean and the lack of proper sealing of all the windows and doors meant you essentially slept outside, so expect cockroaches and scorpions in your room. This felt like an avoidable problem. Communication was also really slow and all over WhatsApp given the reception was unmanned for our entire stay. I wouldn’t stay here again.

2025-12-07 via Nuitee
B
Ben couple il
10
Perfect stay at on of the best in Mazunte.
Pros:

The location, the value for money, the swimming pool, the room and the staff. All were amazing.

Cons:

The soap and shampoo smelled bad🥴

2025-12-07 via Nuitee
N
Natalia couple pl
10
Loved it! And I really wish I could come back one day!
Pros:

It is such a beautiful place, very spacious, well designed- it is everything & more. Such a great value for money. The staff was very helpful and friendly but very discreet at the same time. The location is also amazing - close to everything you might need.

Cons:

I know some people complained about the water pressure but there is 1 super efficient trick you can use- when you turn on the shower, you must also turn on the sink faucet- just a few seconds is enough, and the pressure will normalize.

2025-12-06 via Nuitee