Amaroo on Mandalay

Hotels
Independent
7.4 (23 reviews)
61 Mandalay Avenue, Nelly Bay, Nelly Bay, Queensland, 4819 , Nelly Bay , AU

Facilities

Fitness facilities
Express check-out
Free WiFi
Garden
Express check-in/check-out
Designated smoking area
Wheelchair accessible
Outdoor furniture
Fitness facilities
Conference space
See all facilities

Review Highlights

Pros:
Clean room
Helpful staff
Good amenities
Nice location
Cons:
Uncomfortable beds
Pest issues
Some amenities not well maintained

Categories

Cleanliness
6.54
Room was clean but reported issues with pests.
Service
8.51
Staff were helpful and accommodating.
Location
8.05
Convenient location with nearby restaurant.
Room Quality
6
Beds were uncomfortable and some furniture was broken.
Amenities
7.53
Property well maintained with good amenities for kids.
Value for Money
6.99
Pricing was good compared to other places.
Food and Beverage
8.04
Restaurant nearby with reasonable dining options.
Overall Experience
7.51
Overall experience was suffice, with some expectations unmet.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:38

Property Description

Luxurious Amenities
Enjoy the outdoor pool, fitness center, and complimentary Wi-Fi. Relax with room service or dine at the on-site restaurant.

Convenient Facilities
Take advantage of the business center, express check-out, and laundry services. Free self-parking is available.

Ideal Location
Located steps from Magnetic Island National Park, with proximity to Nelly Bay Beach and other attractions. The perfect retreat awaits at Amaroo on Mandalay. Reserve your stay now!

Important information:

Be sure to enjoy recreational amenities, including outdoor tennis courts, an outdoor pool, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, babysitting, and barbecue grills.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

7.4
Based on 23 reviews
Cleanliness: 6.54
Service: 8.51
Location: 8.05
Room Quality: 6
Amenities: 7.53
Value for Money: 6.99
Food and Beverage: 8.04
Overall Experience: 7.51
R
Ryan
10
Pros:

I liked the room it was nice and clean, the property is nicely looked after, nice bonuses like hot water and good water pressure also convince with the restaurant near by. Exactly what you'd be looking for if wanting to stay at Maggie for a few nights, the pricing for what you get is also quite good compared to other places

2025-09-22 via Nuitee
E
Emily family
6
Pros:

Unfortunately the room didn’t live up to our expectation. Beds were uncomfortable, singles were basically unsleepable with springs and daughter slept on the sofa bed. Couch wasn’t suffice for a family and has a broken foot. Kitchen was well equipped. Property was well maintained and staff were helpful. They even moved rooms when the aircon was unusable in first room. Bird feeding at 5.30 was great. Pool area lovely. Playground good for kids. Enjoyed wallabies at night. Curlews like everywhere in North Queensland were noisy, but not as noisy as the party in the restaurant last night. Overall I was hoping for more, but it was suffice and one of the cheapest places on the island.

2025-09-12 via Nuitee
N
Nina
6
Pros:

The staff was lovely and accommodating. We asked for a late check out and were granted it. But the property is really run down (we had cockroaches and ants in our room).

2025-07-22 via Nuitee
L
Linda
8
Pros:

The wildlife in the area

2025-07-22 via Nuitee
M
Michelle family
8
Pros:

Great pool area. Restaurant was closed while we were there, but was right next to pool and looked nice.
Futon in room was only place to sit to watch tv and was very uncomfortable, but we weren't at Magnetic Island to watch tv anyway.
Kitchen had full size fridge, kettle, toaster and electric frying pan and all the crockery you might need.

2025-04-21 via Nuitee
Z
ZEN friends
6
Pros:

The AC sounds like a AK-47. I am waken in cold sweat every night with the sound of a Lamborghini Aventador engine at 9000rpm.On top of the defeaning noise, the average room temperature felt cold as a winter in Thailand.

2025-04-13 via Nuitee
D
David friends
8
Pros:

Friendly and helpful staff. Management was very accomodating and professional

2025-03-09 via Nuitee
L
Laura family_with_children
10
Pros:

Travelled with my young children, they absolutely loved the resort pool and all the birds and animal life! The staff were very friendly and had lots of helpful advice about what was open as we traveled just after new years. Highly recommend, lovely quiet place to stay.

2025-01-07 via Nuitee
A
Adam
10
Pros:

Friendly and helpful staff. 👍

2024-12-14 via Nuitee
D
David
10
Pros:

The owners & staff were so attentive & friendly & the meals were amazing

2024-12-01 via Nuitee
P
Patricia friends
8
Pros:

Very comfortable bed, good shower, lovely and quiet. Very friendly and helpful staff. The bus stop is right outside Amaroo so easy to get around. Will go back again.

2024-11-04 via Nuitee
T
Troy family
10
Pros:

Good place to stay

2024-10-11 via Nuitee
A
AMANNDA
6
Pros:

pretty average.

2024-09-29 via Nuitee
C
Christine partner
8
Pros:

Standard quality. Good bed and shower. Kitchenette was basic but quite functional. Good pool and on-site restaurant has well priced food and drinks. Tiered arrangement of room blocks is good for privacy but can be hard to get luggage up the back if you are not capable - trollies are available.

2024-09-28 via Nuitee
M
Marc
10
Pros:

A beautiful property with the softest bed I’ve slept in during my entire stay in Australia

2024-09-21 via Nuitee
D
Dean family_with_children
10
Pros:

Good place for kids

2024-09-17 via Nuitee
R
Rebecca family
6
Pros:

Great location. Pool and bar inviting.

2024-09-16 via Nuitee
W
Wendy
6
Pros:

The gardens and grounds are lovely. The rooms weren’t serviced in the 7 days we stayed. They probably said that at booking but I didn’t pay attention. We did get fresh towels half way through. However no fresh sheets and the sheet we had was queen size for a king size bed so kept slipping and bunching up. Then we were next to what seemed like semi permanent neighbours with a baby who also argued late at night. Probably should have asked to move rooms. Good value and convenient location near the bus stop hut average otherwise

2024-09-05 via Nuitee
S
serena partner
2
Pros:

Arredo terribile e tutto rovinato.Non c'è wifi.La reception chiude alle 5 e anche il ristorante e chiuso alla sera L'unica cosa positiva è che nel giardino alla sera ci sono molti animali sselvatici(wallaby,,uccelli,etc)

2024-08-23 via Nuitee
R
Russell
8
Pros:

It’s a good place to stay. The rooms were a little tired but everything worked and it was an enjoyable stay.

2024-08-03 via Nuitee