SCC Gateway Chinatown Hotel

Hotels
5.9 (222 reviews)
14 Jalan Petaling , Kuala Lumpur , my

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Facilities

Non-smoking rooms
Air conditioning
Family rooms
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Internet access

Review Highlights

Pros:
Friendly service
Good location
Cons:
Small rooms
Unpleasant smell

Categories

Cleanliness
6.05
Cleanliness was noted positively, but some complained about smell and issues.
Service
7.05
Staff were described as helpful and friendly, but some issues were noted.
Location
8.05
Location received consistently positive feedback, close to shopping and attractions.
Room Quality
4.55
Rooms were often described as small and not as expected.
Amenities
4.55
Amenities were often mentioned as lacking or problematic, such as non-working TVs.
Value for Money
6.05
Some guests felt they received a good deal, while others noted issues.
Food and Beverage
5.45
No specific feedback on food and beverage; assumed average.
Overall Experience
5.45
Overall experience was mixed, highlighting location but also some frustrations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:40

Property Description

Conveniently set in the Bukit Bintang district of Kuala Lumpur, SCC Gateway Chinatown Hotel offers a prime location near major attractions like Berjaya Times Square and KL Sentral.

Modern and Comfortable Rooms: Enjoy air-conditioned rooms with free WiFi and private bathrooms, ensuring a comfortable stay.

Multilingual Staff: Our friendly staff fluent in English, Malay, and Chinese are available 24/7 at the reception to assist you with any needs.

Close to Key Landmarks: Explore Kuala Lumpur easily with attractions like Pavilion Kuala Lumpur and Kuala Lumpur Convention Center in close proximity.

Book your stay at SCC Gateway Chinatown Hotel now for a memorable experience in the heart of Kuala Lumpur.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

5.9
Based on 222 reviews
Cleanliness: 6.05
Service: 7.05
Location: 8.05
Room Quality: 4.55
Amenities: 4.55
Value for Money: 6.05
Food and Beverage: 5.45
Overall Experience: 5.45
K
KOWSSAR BIBI • solo_traveller • mu
8
Pros:

I was upgraded for free upon check in and got a double bed room which was really nice.

Strategic location. Next to Petaling street and close to all locations I wanted to visit. 30mins walk to petronas twin towers, 20mins walk to bukit bintang and berjaya times square. The bus stop is right next to the hôtel also. Plenty of food options nearby open all night.

2026-05-14 • via Nuitee
Đạt • solo_traveller • my
10
Pros:

Good

Cons:

Good

2026-05-13 • via Nuitee
Đạt • solo_traveller • my
10
Pros:

Reasonable price, supportive staffs, located in city center next to China Town.

Cons:

Everything is good

2026-05-13 • via Nuitee
S
SITI AMINAH HARUN • solo_traveller • my
10
Pros:

Wifi

Cons:

Nothing... everything good

2026-05-10 • via Nuitee
C
Chiong • solo_traveller • my
8
Pros:

Near by Chinatown, easy to find delicious food

2026-05-08 • via Nuitee
C
Chiong • solo_traveller • my
9
Pros:

Near by Chinatown, easy to find delicious food

2026-05-08 • via Nuitee
M
Myat • solo_traveller • my
10
Pros:

The service was excellent

2026-05-08 • via Nuitee
R
Ravinder • solo_traveller • my
10
2026-05-06 • via Nuitee
C
Cyrille • solo_traveller • fr
8
Pros:

The staff is very kind

Cons:

hot water doesn't work in the shower

2026-05-06 • via Nuitee
R
Ravinder • solo_traveller • my
10
2026-05-06 • via Nuitee
M
Mimi • extended_group • my
8
2026-05-04 • via Nuitee
C
Cyrille • solo_traveller • fr
9
Pros:

Staff is very kind

2026-05-04 • via Nuitee
E
Eli • solo_traveller • au
10
Pros:

Staff is very helpfull an friendly.
Room is all you need, chinatown good area to be

2026-05-04 • via Nuitee
J
johnsgi90 • couple • my
6
Ok
Pros:

Location with its room rates

Cons:

Night shift staff were sleeping at the desk upon arriving. Kinda shock and this should be a star rating hotel not budget though. Anyway. Other than this Room should be provide toothbrush. Elevator button wasn't working for level 8 so you might need to access to level 7 then use stairs.

2026-05-04 • via Nuitee
K
Kean Koon • couple • my
9
2026-05-03 • via Nuitee
K
Kok Chun • couple • my
10
2026-05-02 • via Nuitee
W
WEI JIAN • solo_traveller • my
10
Pros:

The location and staff is very good

Cons:

everything is okay

2026-05-02 • via Nuitee
L
Lois • solo_traveller • nl
10
Pros:

Very clean very nice staff would definitly come back here !

2026-05-02 • via Nuitee
L
Lois • solo_traveller • nl
10
2026-05-02 • via Nuitee
A
Andrea • solo_traveller • it
10
2026-04-28 • via Nuitee