SCC Gateway Chinatown Hotel

Hotels
5.9 (212 reviews)
14 Jalan Petaling , Kuala Lumpur , my

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Facilities

Non-smoking rooms
Air conditioning
Family rooms
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Internet access

Review Highlights

Pros:
Friendly service
Good location
Cons:
Small rooms
Unpleasant smell

Categories

Cleanliness
6.05
Cleanliness was noted positively, but some complained about smell and issues.
Service
7.05
Staff were described as helpful and friendly, but some issues were noted.
Location
8.05
Location received consistently positive feedback, close to shopping and attractions.
Room Quality
4.55
Rooms were often described as small and not as expected.
Amenities
4.55
Amenities were often mentioned as lacking or problematic, such as non-working TVs.
Value for Money
6.05
Some guests felt they received a good deal, while others noted issues.
Food and Beverage
5.45
No specific feedback on food and beverage; assumed average.
Overall Experience
5.45
Overall experience was mixed, highlighting location but also some frustrations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:40

Property Description

Conveniently set in the Bukit Bintang district of Kuala Lumpur, SCC Gateway Chinatown Hotel offers a prime location near major attractions like Berjaya Times Square and KL Sentral.

Modern and Comfortable Rooms: Enjoy air-conditioned rooms with free WiFi and private bathrooms, ensuring a comfortable stay.

Multilingual Staff: Our friendly staff fluent in English, Malay, and Chinese are available 24/7 at the reception to assist you with any needs.

Close to Key Landmarks: Explore Kuala Lumpur easily with attractions like Pavilion Kuala Lumpur and Kuala Lumpur Convention Center in close proximity.

Book your stay at SCC Gateway Chinatown Hotel now for a memorable experience in the heart of Kuala Lumpur.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

5.9
Based on 212 reviews
Cleanliness: 6.05
Service: 7.05
Location: 8.05
Room Quality: 4.55
Amenities: 4.55
Value for Money: 6.05
Food and Beverage: 5.45
Overall Experience: 5.45
M
Menaga • family_with_children • my
1
2026-03-06 • via Nuitee
I
Iryna • solo_traveller • gb
8
The place was beautifully made and everything was amazing. Thank You so much for the great hospitality.
Pros:

Everything was very nice.
Thank you.

2026-03-05 • via Nuitee
V
Virron • solo_traveller • my
7
Pros:

Overall it's safe,clean and comfortable !

Cons:

Erm maybe the heat level of water heatercan be improvise even better from my honest opinion :)

2026-02-12 • via Nuitee
Y
Youssef • solo_traveller • fr
1
À fuir
Cons:

Très mauvaise expérience à cause du monsieur à l’accueil.
Dès mon arrivée, son attitude était désagréable et méprisante. Il donnait clairement l’impression de ne pas vouloir me remettre la chambre, alors que la réservation avait été faite et payée en ligne.

Après un moment de flottement inutile, il a fini par me donner la clé, en ajoutant sèchement « faut quitter la chambre avant midi », sur un ton condescendant, comme si j’avais demandé un traitement spécial ou comptais rester au-delà.

Ce genre de comportement est inacceptable dans un hôtel.

2026-02-09 • via Nuitee
J
Jenevie • couple • ph
1
Pros:

All near

2026-01-30 • via Nuitee
N
NICOLAS • solo_traveller • be
10
2026-01-25 • via Nuitee
I
Ismail • couple • kz
1
2026-01-23 • via Nuitee
V
Victoria • couple • gb
9
Lovely, felt very welcomed
Pros:

Staff were lovely and friendly and very helpful

Cons:

Nothing

2026-01-20 • via Nuitee
J
juliya • couple • my
10
2026-01-19 • via Nuitee
N
Nur Syuhadah • solo_traveller • my
10
Pros:

SCC is Clean

Cons:

Boleh improve lagi atau buat lagi Hotel Scc in tmpat yg x crowded..hehe..but overall,the bestt

2026-01-19 • via Nuitee
G
gr • solo_traveller • my
10
Pros:

Dilshan and roshan good very good

Cons:

Dilshan and roshan good very good

2026-01-11 • via Nuitee
M
Malka • couple • tl
7
It’s good
Pros:

Cheap n best

Cons:

Toilet

2026-01-09 • via Nuitee
R
Reboul • extended_group • fr
5
2026-01-05 • via Nuitee
N
NICOLAS • solo_traveller • be
10
2026-01-04 • via Nuitee
J
Joanne • couple • my
8
Good and thank you so much!
Pros:

Good location, and the staff (if im not wrong his name is Hassan) is super friendly, you got a good staff hehe

Cons:

Next to the road, the sound of car honk and car passed by is very noisy, especially during midnight

2026-01-03 • via Nuitee
B
Bophitnapha • solo_traveller • th
6
2026-01-02 • via Nuitee
A
Adnan • extended_group • za
10
Good and clean
Pros:

It' a good and clean Hotel

Cons:

Location

2025-12-31 • via Nuitee
S
Shahirahwana • extended_group • my
8
2025-12-16 • via Nuitee
S
silvana • couple • ro
9
Pros:

Personal foarte amabil și curatenie

Cons:

Camerele sunt cam micuțe, dar nu am mers în kuala lumpur sa stau în cameră .

2025-11-26 • via Nuitee
P
Prabodh • couple • my
6
Just location wise it's good
Pros:

The location wise it was good.

Cons:

It was smelly like very intense. The shower heater didn't work properly. It didn't have parking.

2025-11-19 • via Nuitee