The Londoner Hotel

Hotels
9.7 (46 reviews)
Estrada do Istmo. s/n, Cotai, Macau SAR, P.R. China The Londoner Macao , Macau , mo

Facilities

Health or beauty spa nearby
Free beach shuttle
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Comfortable amenities
Excellent breakfast
Cons:
Food upgrade needed
Some room equipment issues

Categories

Cleanliness
10
Rooms are very clean and well-maintained.
Service
10
Staff is very friendly and accommodating, with excellent communication.
Location
9.54
Convenient location for travelers.
Room Quality
10
Rooms are comfortable and well-equipped, with amenities.
Amenities
9.51
Good amenities including breakfast and afternoon tea.
Value for Money
9.55
Offers good value for the quality provided.
Food and Beverage
9
Food quality good but needs some upgrades.
Overall Experience
10
Great overall experience, with plans to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:54

Property Description

Luxurious Amenities
The Londoner Macao offers a range of luxurious amenities including an outdoor swimming pool, fitness center, and a stylish restaurant and bar. Guests can enjoy top-notch services such as an ATM, concierge service, and 24-hour front desk assistance.

Elegant Accommodation
Experience comfort and elegance in the air-conditioned rooms at The Londoner Macao. Each room is equipped with modern facilities like a flat-screen TV, minibar, and a private bathroom with a bidet. The hotel ensures a relaxing stay with plush bed linen and soft towels provided in every room.

Convenient Location
Situated near popular attractions like the Museum of Taipa and Coloane History, and Macau Tower Convention & Entertainment Centre, The Londoner Macao offers easy access to key landmarks. With the Macau International Airport just 3 km away, guests can enjoy a seamless travel experience.

Ready to experience luxury and convenience at The Londoner Macao? Book your stay now for an unforgettable experience.

Important information:

Please note that hotel will charge the payment in hotel local currency (Macau Pataca) upon arrival with exchanged rate determined by hotel.

All guests must be registered at check-in and present a valid passport or identification document, along with valid authorization to stay slip.

The same physical credit card used for booking must be present by the cardholder at the time of check-in for verification/payment.

The Hotel does not accept third-party payment unless a payment authorization form together with front and back copies of the credit card, and photo ID/passport of the credit card holder are all submitted to the hotel 7 days before the arrival date. Please contact the hotel directly for further information and assistance.

If the guest is unable to present the original credit card upon check-in, the hotel will process the refund to the original credit card and charge the guest on-site. The hotel will not bear any costs due to foreign exchange rates.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.7
Based on 46 reviews
Cleanliness: 10
Service: 10
Location: 9.54
Room Quality: 10
Amenities: 9.51
Value for Money: 9.55
Food and Beverage: 9
Overall Experience: 10
Y
yutzu family_with_children tw
9
Pros:

都不錯,第三次回來住了

Cons:

毛巾有發現莫名毛髮...

2026-01-28 via Nuitee
H
Hung Chen couple tw
10
2026-01-22 via Nuitee
R
Richard couple hk
10
2026-01-11 via Nuitee
A
Aleksandr family_with_children us
10
Ок
Pros:

Ок

Cons:

Ок

2026-01-07 via Nuitee
G
Gary family_with_children au
10
2026-01-02 via Nuitee
K
Kyuyong family_with_children ae
10
런더너 마카오
Pros:

객실 너무 깨끗하고 정비도 잘 되어 있고 무엇보다 직원분들이 다 너무 친절합니다. 전담 직원이 붙어서 카톡으로 바로 바로 연락이
되고 필요한 거 해결이 가능해서 너무 편하게 지내다 왔습니다.
Cindy has been amazing from check in to out. We had a such a great staying in Londoner. Thank you so much Cindy👍🏻

Cons:

없습니다

2025-12-17 via Nuitee
A
Andreas family_with_children cy
10
Pros:

Top hotel!!!

Cons:

Food needs upgrade

2025-12-03 via Nuitee
R
Rustam couple kz
10
2025-10-10 via Nuitee
N
Nga Wun couple hk
9
適合休閒放鬆的貴賓式酒店
Pros:

房間很好,景觀開揚,配套齊備。酒店員工非常有禮及好心。

Cons:

去了第二次,餐飲部分相較第一次遜色。
尤其是雞尾酒時段。

2025-10-01 via Nuitee
A
Aliya couple kz
10
Pros:

Прекрасный отель! Чистота в номерах, сервис, завтраки, afternoon tea и evening cocktail, всё на высоком уровне!

2025-09-18 via Nuitee
U
uny family_with_children tw
9
有包含早餐/下午茶/雞尾酒.....覺得餐點都蠻不錯
Pros:

8/11住過...8/25又入住四夜...

2025-09-02 via Nuitee
Y
YUTZU couple tw
9
從訂房到入住,感受都不錯,冷氣蠻強,下次去一定要帶外套..(期待再到倫敦人)
Pros:

很早的班機,提早到飯店,先提早給我們房先休息
覺得很好

有客服用whatsapp聯繫,有什麼問題直接傳訊息詢問之後很快就可以得到回覆。房間服務也很快地解決。
早餐.下午茶也很滿意,在酒店都可以不用擔心飲食
部分….

Cons:

房間遙控器不是那麼靈敏,不好使用

泳池沒有專業可以直道游泳的部分

2025-08-16 via Nuitee
B
Billy family_with_children hk
9
到澳門旅遊,一定會再次入住。
Pros:

1)Adraina及團隊非常貼心安排我們的房間。
2) 早上的自助餐非常豐富,品質非常優秀,而且有充裕的時間享用。

Cons:

無線翡翠台及J2台在第二晚不能看到,希望有所改善。

2025-08-07 via Nuitee
Y
YUYEN family_with_children tw
10
2025-08-04 via Nuitee
S
Shaun family_with_children hk
10
Pros:

Service outstanding and great food and general experience at The Residence

2025-07-27 via Nuitee
W
Wai Ngar Cherry family_with_children hk
10
2025-07-19 via Nuitee
S
Sk young couple au
10
A Great hospitality hotel to stay in Londoner way
Pros:

The guest relations super good
Food and beverage excellent
Room very comfortable

Cons:

Nothing

2025-05-21 via Nuitee
K
Ka young couple hk
10
Exceptional
Pros:

Exceptional service!

2025-05-20 via Nuitee
F
Fauziah young couple sg
10
Could have been 100 percent perfect
Pros:

Everything from pre check in service to hotel service to customer service, amenities, buffet breakfast, tea time, cocktail time,room facilities, late check out till 3pm, limousine ride to airport

Cons:

Only one. One finger food during tea time was wrongly tagged. It contained ham and the tag displayed written as containing salmon. I only eat seafood. Felt very disappointed this happened.

2025-05-18 via Nuitee
S
Sim with friends my
10
Proud to stay in such immaculate top notch hotel
Pros:

I like the dedicated team attending to me from the moment I book my room to the day I depart the hotel.
Excellent service and I hope to stay the next time I am in Macau

Cons:

Lighting can be brighter however it must be the concept so there’s nothing I don’t like about the hotel.

2025-05-18 via Nuitee