Sapphire Hotel Hue

Hotels
8.8 (145 reviews)
65 Võ Thị Sáu , Hue , VN

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Cons:
Breakfast coffee quality

Categories

Cleanliness
8.69
Clean and well-maintained; specific positive mention of cleanliness.
Service
9.16
The staff is very helpful and accommodating; specific mention of attentive service.
Location
9.2
Great location; mentioned positively across multiple reviews.
Room Quality
8.65
Rooms are described as clean, comfortable, and well-maintained.
Amenities
8.68
Standard amenities provided; nothing negative mentioned.
Value for Money
8.64
Perceived as worth the cost based on positive experiences.
Food and Beverage
8.19
Breakfast coffee could improve; mentioned in a review.
Overall Experience
9.16
Overall positive sentiment with multiple mentions of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:14

Property Description

Welcome to Sapphire Hotel Hue!

Garden and Terrace: Enjoy the serene ambiance of our garden and terrace, perfect for relaxation and unwinding after a day of exploring the city.

Convenient Amenities: Benefit from our 24-hour front desk, airport transfers, and free WiFi, ensuring a seamless and comfortable stay for all our guests.

Prime Location: Explore nearby attractions such as Trang Tien Bridge, Dong Ba Market, and An Dinh Palace, all just a stone's throw away from our hotel.

Experience the best of Hue at Sapphire Hotel Hue - book your stay now for a memorable and enjoyable visit!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 145 reviews
Cleanliness: 8.69
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.19
Overall Experience: 9.16
L
Ly • couple • vn
7
2026-09-04 • via Nuitee
K
Kevin • solo_traveller • us
4
Pros:

The older lady who fixed breakfast was a sweetheart, and the breakfast choices were nice. All the ladies working at the hotel were nice but there were too many problems beyond what their helpfulness could fix.

Cons:

I previously messaged I'd be coming off an 11.5 hour train. The train arrived 10-minutes late, about 19;45, I logged onto station WiFi, and WhatsApp blew up with missed messages/calls from the hotel asking when I planned to check in. While trying to book a Grab, they called again only further delaying my arrival. I did not appreciate the frenzied welcome and was apologetically given a room off the lobby but told I could move to an upper floor the next day. I was woken up at 7am to find the cramped lobby, entry area, small dining room, any level surface filled with a youth archery club using the facility like a sports complex while staying there. Not pleased, I declined being driven off to stay in an undisclosed other location to be moved upstairs to a much smaller room that had useless WiFi, an AC unit that drained onto the bathroom floor, wall sockets that couldn't hold a plug, smoked glass for doors that let in hall lights, and understandably lots of noise from the students using the hotel like a recreation center. This was the second such facility I've stayed in Vietnam where whoever designed the rooms has obviously never stayed in a hotel before!

2026-08-26 • via Nuitee
G
Guido • solo_traveller • it
8
Pros:

Ottima posizione tranquilla. Camera con tutto il necessario. Buon rapporto qualità prezzo.

2026-08-14 • via Nuitee
M
Martin • solo_traveller • fr
8
Pros:

L'emplacement, la propreté et le bon accueil des employés.

Cons:

Petit-déjeuner bien, cuisiné à la demande, mais un peu léger pour les gros mangeurs.

2026-08-08 • via Nuitee
L
loan • couple • fr
8
2026-08-06 • via Nuitee
N
Nguyễn • solo_traveller • vn
10
Pros:

Khách sạn sạch đẹp, chủ nhà nhiệt tình, tận tình phục vụ đề nghị của khách.

Cons:

Không có.

2026-07-17 • via Nuitee
S
Seraina • couple • ch
8
2026-07-15 • via Nuitee
M
Muñoz • extended_group • cl
10
Pros:

Todo, realmente fue un muy buen alojamiento y la atencion de todas fue increible, atentas, amigables y nos ayudaron con TODO!

2026-06-27 • via Nuitee
T
Tuyet Mai • family_with_children • ca
9
2026-06-16 • via Nuitee
C
Craig • solo_traveller • gb
3
2026-06-14 • via Nuitee
G
Gianluca • solo_traveller • ph
10
Pros:

Gefühlsvolle menschen und sehr hilfsbereit und fürsorglich.
Danke für alles!

2026-06-10 • via Nuitee
V
Vika • solo_traveller • ru
9
2026-06-08 • via Nuitee
T
Théo • solo_traveller • fr
8
2026-06-01 • via Nuitee
J
Jesus • couple • au
10
Great value for money hotel in the heart of Hue
Pros:

Everything was great

2026-05-28 • via Nuitee
T
THI THUY • extended_group • vn
6
Tệ
Cons:

Nhân viên ok, khá hỗ trợ khách. Tuy nhiên chủ khách sạn thì phân biệt đối xử khách Tây và khách Việt. Với khách Tây thì thái độ vui vẻ niềm nở, còn khách Việt thì rất thái độ. Bọn m nhận phòng rất muộn, trả phòng từ rất sớm tính ra ở chưa đến 1 ngày, mà lúc bọn m quay lại ngồi chờ tầm 30p-1 tiếng đợi xe về thì chủ lơ lơ thái độ, không thèm bật quạt cho bọn m trong khi Huế siêu nóng (Ý là tầng đợi còn không có cả điều hòa như các bên khách sạn khác), thế mà tầm 20p sau có 1 đoàn khách tây cũng đến ngồi đợi thì chị chủ tự chạy ra bật quạt max luôn, và lấy đồ ra mời niềm nở. Bữa sáng ở đây miễn phí nhưng cũng tệ, full trứng món nào cũng trứng. Nhìn vào menu cũng biết là chỉ dành cho khách Tây chứ không phải Việt, dụng cụ ăn là dĩa chứ không có thìa :((, phòng ăn cũng bé tí, nói chính xác là cái hành lang cải tạo thêm vài cái bàn để thành khu vực ăn uống. Phòng bé nha, ghi 22m nhưng thực tế chỉ <15m2. Lưu trú 2 ngày nhưng cũng không có dịch vụ thay chăn ga+ khăn tắm cho khách, phải dùng lại đồ cũ ngày hôm trước. Với giá này để so sánh với khách sạn khác m từng đặt thì đắt hơn rất nhiều mà dịch vụ kém xa. À, khách sạn đổi địa chỉ mà không cập nhật trên các trang, làm bọn m sáng sớm xuống xe tưởng địa chỉ ảo, phải đi tìm mất 1 lúc.

2026-05-26 • via Nuitee
L
lucya • solo_traveller • eg
10
Nice and clean hotel
Pros:

Thank for nice hotel, staff was so healpful, breakfast and wonderfjl place

2026-05-23 • via Nuitee
A
Anthony • solo_traveller • fr
10
2026-05-22 • via Nuitee
J
Julien • solo_traveller • fr
10
2026-05-18 • via Nuitee
G
George • solo_traveller • us
10
Pros:

Great place and Staff

Cons:

Nothing

2026-05-15 • via Nuitee
R
RODOLPHE • couple • fr
8
Bien ! 👍
Pros:

Hôtel bien situé, propre.
Personnel très gentil
Nous avons pu prendre une douche le matin à l’arrivée de notre bus de nuit avant le Check in.

Cons:

Attention l’adresse n’est pas la bonne sur Booking. L’hôtel a déménagé à quelques minutes à pieds.

2026-05-11 • via Nuitee