ARENAL GUEST HOUSe

Me hubiese gustado que hubiese un ventilador en la habitación.

N/A

Low ceilings. Accessible entry

Our room had a slanted ceiling but it was fine.

The ceilings of the room weren’t really high, so we had to keep that in mind. But it wasn’t that big of an issue for us.

THE CEILINGS ARE SO LOW. Both my mother and I are very tall and could barely stand up straight in the room. We both have arthritis and back issues so this made the stay quite unfortunate. We hit our heads multiple times, back ached throughout just trying to get to our beds/suitcases/move around. WARNING: Do not book this if you are tall or have back issues.

There was a small ledge going to the bathroom that we kept tripping on. The bathroom also smelled musty and moldy. It was a bit loud at night, but on the 5th floor it was manageable.

For older folks the low ceilings can be hazardous. We are both under 6 feet tall and constantly had to be aware of ourselves to keep from hitting our heads. This took away from an otherwise good value rental. The beams are interesting to look at, but hard!

My only grumble is the stated air conditioning was for the other rooms and the shared room, not for the room we booked. Granted, when raised, our host Elina was kind enough to go out of her way and bring us a cooling solution on her day off which we are so thankful for. Were this clearer, I would happily stay again in another room.

No airconditioning in our room

A very difficult check in. Unable to contact anyone on arrival. No buzzer to alert arrival. Let in by strangers but still nobody to be found. Sought help from neighbour hotel for wifi. Half an hour of unnecessary mucking around.’
The room had a separate bathroom… I’m tall and the ceiling beams way too low. Hit my head a number of times… really annoying.

We didn't like how low the ceilings were in our room, or the layout of the room. It was very hard to move around and we hit our heads multiple times. The shower was also very very tiny. Also, at one point one of the staff members emptied our section of the fridge and threw out our water bottles. We assumed they must have thought we were moving out but we still had a few days left, so that was strange.

The flat is difficult to access, the ceiling in the bedroom is terribly low, I kept banging my head on the ceiling and in the end I ended up with a backache and a headache.

The owner is not honest about the address of the property. In Booking.com website, it lists at 14 Calle del Arenal which is a Starbucks. I arrived there before 7:00pm and had hard time to locate the property. I had to ask a Spanish speaking person to call the owner three times. Finally, owner gave the address was 18 Calle del Arenal. It took us 1 hour 10 min to find the property. Then the owner asked me to pay 30 euros for late check-in fee.

The sloped ceiling makes the usable spaces very small. Good for sleeping, not for hanging around. There is a common area, TV room, where you can freely walk.