Fiesta Inn Tuxtla Gutierrez

Hotels
Fiesta Inn
8.4 (107 reviews)
Avenida Prolongacion Anillo de Circunvalacion Sur Numero 248 Colonia Santa Elena , Tuxtla Gutiérrez , mx

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Convenient location
Comfortable rooms
Cons:
Poor cleanliness
High prices for food

Categories

Cleanliness
8.04
There were mentions of cleanliness issues, such as old smoking smells and lack of maintenance.
Service
9.51
General positive remarks about attentive staff and good service.
Location
9.55
Cited frequently as excellent and convenient.
Room Quality
8
Some positive mentions about comfort, but pointed out issues related to maintenance.
Amenities
7.53
Claims of needing maintenance and improvement in the pool and gym areas.
Value for Money
8.49
Some references to good price-quality relationship, despite some concerns.
Food and Beverage
7.54
Feedback indicated that food prices were high and there was an opportunity to improve the breakfast.
Overall Experience
8.51
General sentiment reflects a decent experience, though with notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:57

Property Description

Modern Amenities and Facilities
Located in Tuxtla's bustling commercial and hotel district, Fiesta Inn Tuxtla offers a contemporary setting with top-notch amenities. The hotel boasts a large outdoor pool for relaxation and a well-equipped fitness center for those who like to stay active.

Dining Experience at Café La Fiesta
Indulge in a culinary journey at Café La Fiesta, a modern restaurant bathed in natural light and soothing music. Whether you prefer the a la carte menu or the buffet offering traditional Mexican dishes, there is something for every palate. End your day at the Lobby Bar, where a wide array of international drinks and regional snacks await.

Proximity to Galerias Boulevard
Just minutes away from the renowned Galerias Boulevard shopping center, Fiesta Inn Tuxtla provides convenience for avid shoppers and leisure seekers alike. Immerse yourself in the vibrant surroundings and make the most of your stay in Tuxtla.

Important information:

The property offers guest access with a guide dog.

25 percent off on food and beverage. Discount does not apply for breakfast.

Discounts are non cumulative. Other restrictions may apply. Not combinable with any other promo unless specified.

The hotel only allows dogs

Additional nightly fee of $990.00 MXN plus taxes, per guest room. The fee includes your dog's stay and special cleaning.

Only one small or medium dog with a maximum weight of 20 kg is allowed, or two dogs with a combined maximum weight of 20 kg and the dog must always wear a leash or harness and remain within allowed areas: your guest room, circulation areas, and specially designed areas.

The dog cannot access the hotel's dining outlets, swimming pool, fitness center, event spaces, or restricted areas.

Guests will be responsible for their pet's behavior. In case of any damage to the property or affectation to another guest or staff, the guest will be responsible and will pay accordingly.

For emotional support dogs, an extra cost also applies according to the conditions mentioned above.

The breakfast for additional children staying in the room is not included. This children's breakfast will be charged separately, per child and per day of stay, directly at the hotel.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.4
Based on 107 reviews
Cleanliness: 8.04
Service: 9.51
Location: 9.55
Room Quality: 8
Amenities: 7.53
Value for Money: 8.49
Food and Beverage: 7.54
Overall Experience: 8.51
C
Citlali couple us
8
Pros:

Lo serca que es todo

Cons:

El personal no es atentos

2026-06-27 via Nuitee
F
floriberto couple mx
9
2026-06-22 via Nuitee
C
Coutiño solo_traveller mx
10
2026-06-22 via Nuitee
G
German solo_traveller mx
10
2026-06-22 via Nuitee
G
Gerardo family_with_children mx
9
Pros:

El baño

Cons:

El precio de un buffet adulto

2026-06-20 via Nuitee
C
Ceballos Martinez couple mx
8
Pros:

atencion de su personal excelente y muy buena ubicación.

Cons:

No funcionaba el mueble del baño sanitario. habitacion 105

2026-06-15 via Nuitee
E
Espinosa Garcia solo_traveller mx
10
2026-06-10 via Nuitee
R
Rene couple us
4
No regresaría a este hotel es muy caro para lo q realmente vale
Pros:

Lo único q me gustó fue la localidad

Cons:

Hotel muy viejo y descuidado me tocó una habitación con la cama q tenía sangre
Y los muebles viejos descarapelados y el baño no muy limpio me cambiaron de habitación y solo estaba limpia

2026-06-10 via Nuitee
S
Siomara solo_traveller mx
7
2026-06-05 via Nuitee
A
Adris solo_traveller mx
10
Pros:

Todo

Cons:

Todo agradable

2026-06-05 via Nuitee
G
Gomez Fuentes solo_traveller mx
10
Pros:

La limpieza y la amabilidad de la recepcionista y el personal

Cons:

La comodidad

2026-05-28 via Nuitee
I
Ivett solo_traveller mx
6
Pros:

La ubicación, está muy céntrico

Cons:

El de la recepción que me recibió es grosero, las camas y mobiliario en general, muy vuejo

2026-05-27 via Nuitee
V
Victor Emmanuel couple mx
4
No regresaria, decepción
Pros:

Nada relevante pars querer regresar

Cons:

No servía el teléfono, no había plancha y la secadora estaba rota, las sábanas picaban. La puerta con trabajo se abría porque estaba atascada

2026-05-26 via Nuitee
C
Ceballos Martinez family_with_children mx
9
Excelente alojamiento para descansar en familia
Pros:

limpieza y tranquilidad

2026-05-25 via Nuitee
K
Kaori solo_traveller do
5
2026-05-22 via Nuitee
F
floriberto couple mx
9
Pros:

me gusto las ubicación .

2026-05-21 via Nuitee
A
armando solo_traveller mx
4
Pros:

Nada, el aire acondicionado no se puede regular el aire acondicionado, falta un poco de iluminación en las habitaciones, el bufet demasiado pobre no hay variedad, la atención del personal, en el restaurante no es la apropiada, con poco trabajo se bloquean no atienden alos clientes correctamente.

Cons:

La atención del personal en el restaurante

2026-05-17 via Nuitee
R
ROSA ELVIRA family_with_children mx
10
Pros:

buena ubicación

2026-05-05 via Nuitee
A
Arenas solo_traveller mx
10
Pros:

Todo muy bien excelente todo

Cons:

Todo bien nada me disgusto

2026-05-04 via Nuitee
C
Christian dario solo_traveller mx
10
2026-05-03 via Nuitee