Mixed reviews on cleanliness with some guests praising the cleanliness of the rooms, while others mentioned issues with cleanliness like dirty rooms and unclean toilets.
Service received positive feedback with many guests appreciating the friendly and helpful staff. Some guests pointed out delays in room service and lack of coordination among staff.
The hotel's location near key landmarks and the availability of free bus transport to Haram received high praise from guests, although some mentioned the inconvenience of crossing the street or using a tunnel to access public buses.
Rooms were generally comfortable and clean, with positive comments on room size. However, issues like old mattresses, uncomfortable beds, and curtains not blocking sunlight were mentioned as cons.
Mixed feedback on amenities, with some guests appreciating the provided services like free parking and free bus transport, while others wished for more amenities like spa services and safer storage options.
Guests had varying opinions on the value for money, with some feeling that the hotel price was reasonable given the location and services, while others found it overpriced for the offerings.
The breakfast and restaurant services were generally well-received, although some guests desired more variety in food options.
Most guests had a positive overall experience with the hotel, citing factors such as friendly staff, great location, and comfortable rooms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-03 05:51