Botum Palace Hotel

Hotels
8.9 (286 reviews)
47AY to 45ZY St. Sothearos Blvd, Tonle Bassac , Phnom Penh , kh

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Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Difficult access
Cleanliness issues

Categories

Cleanliness
8.05
There were mentions of stained towels and concerns about tidiness.
Service
9.45
Overall friendly service was highlighted by many guests.
Location
9.55
The location was frequently praised, being central and convenient.
Room Quality
8.55
Rooms were spacious and comfortable, although some said they lacked decoration.
Amenities
8.55
Amenities were mentioned, but limited; satisfactory for the stay.
Value for Money
9.05
Value was deemed good given the location and room size.
Food and Beverage
8.55
Although there were no specific mentions, nearby street food was appreciated.
Overall Experience
9.45
Overall, guests had a positive experience with minor concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 19:00

Property Description

Luxurious 4-Star Accommodation
Indulge in comfort and convenience at Botum Palace Hotel, located in the heart of Phnom Penh. Enjoy stunning city views from your private balcony in every room, along with modern amenities like free WiFi and room service.

Convenient Facilities
Experience a hassle-free stay with our 24-hour front desk, business center, and currency exchange services. Need cash? No problem, we have an ATM on-site for your convenience.

Prime Location
Explore nearby attractions such as Aeon Mall, Royal Palace, and Sisowath Quay, all just a stone's throw away. Whether you're here for business or leisure, Botum Palace Hotel is the perfect choice for your stay in Phnom Penh.

Ready to experience luxury and convenience? Book your stay at Botum Palace Hotel now!

Check-in and check-out hours:

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.9
Based on 286 reviews
Cleanliness: 8.05
Service: 9.45
Location: 9.55
Room Quality: 8.55
Amenities: 8.55
Value for Money: 9.05
Food and Beverage: 8.55
Overall Experience: 9.45
A
Athanasios • solo_traveller • gr
10
Pros:

Everything great 😊

2025-12-20 • via Nuitee
S
stephane • family_with_children • re
9
Pros:

L’emplacement, le personnel

2025-11-28 • via Nuitee
C
Chantal • family_with_children • fr
6
Très bon emplacement ne pas rater un groupe de restaurant de Singapour délicieux à côté du marché
Pros:

L’emplacement

Cons:

Impersonnel

2025-11-27 • via Nuitee
K
Kevin • solo_traveller • nl
10
2025-11-11 • via Nuitee
C
Cristina • family_with_children • es
10
Perfect for longer stays
Pros:

It's a well equipped apartment with a separate living room, including a sofa and dinner table. Very spacious bedroom and toilet. Kettle and fridge, so perfect for longer stays. Super nice staff, very good location at walking distance to Bassac lane area and Independence monument. I willl definitely come back

Cons:

Not that I didn't like it, but it was a bit difficult to find the place because it's in an alley, but the area is really safe and well located

2025-11-10 • via Nuitee
A
Astrid • solo_traveller • de
10
Pros:

Das Hotel ist zentral gelegen. Zimmer sehr sauber, tägliche Reinigung und frische Handtücher. Eine kleine Küche ist dabei sowie ein Kühlschrank mit Gefrierfach. Das Personal ist sehr freundlich und hilft bei allen Fragen

2025-11-01 • via Nuitee
K
Kate • couple • au
7
Good for a brief stay. Location right in the midst of the city. Staff were exceptional and helpful.
2025-10-28 • via Nuitee
E
Edward • family_with_children • kh
6
2025-10-26 • via Nuitee
N
Nancy • family_with_children • de
9
empfehlenswertes Hotel mit toller Aussicht
Pros:

Die Zimmer waren geräumig und sehr sauber, die Klimaanlage sehr angenehm. Die Lage war für uns super, sehr zentral und mitten im kambodschanischen Leben, keine Hochglanz-Touristen-Gegend. Wir hatten keine Probleme, das Hotel zu finden und fanden die Gasse, in der der Eingang liegt, zwar nicht besonders schön aber auch nicht beängstigend. Die Menschen, die dort leben, waren sehr nett. Direkt vor dem Hotel sind viele Straßenküchen, wir haben dort sehr lecker und preiswert gegessen. Auch ein Supermarkt ist nur wenige Meter entfernt.
Besonders hervorheben möchten wir das sehr freundliche und hilfsbereite Hotelpersonal.

Cons:

Da die Fenster nur einfach verglast sind und nicht vollkommen dicht, hört man die Geräusche der Straße. Aber das muss man in einer Großstadt akzeptieren.

2025-10-23 • via Nuitee
E
Edward • family_with_children • kh
7
2025-10-21 • via Nuitee
E
Edward • family_with_children • kh
7
2025-10-20 • via Nuitee
R
Robert • solo_traveller • kh
10
2025-10-20 • via Nuitee
R
Roxanne • couple • ph
4
I like that it is at the center, but then again the entrance way to go to hotel is spooky.
Pros:

It is within city center and very accessible.

Cons:

The entrance is a bit tricky. The hotel is not that easy to see. Plus we have to walk in a small pathway which i feel scary during the night. And also they are still serving stainedd towels which i feel like un appropriate as we might think it is not cleaned.

2025-10-17 • via Nuitee
R
Roxanne • couple • ph
4
2025-10-16 • via Nuitee
E
Edward • family_with_children • kh
6
2025-10-15 • via Nuitee
J
Jenny • solo_traveller • us
8
Nice place if you can find it!
Pros:

Very nice big room and balcony
Elevator!

Cons:

It was really hard to find, google was not helpful!

2025-10-11 • via Nuitee
E
Edward • family_with_children • kh
6
2025-10-08 • via Nuitee
S
Supit • couple • th
10
ควรให้พักชั้น 5-6 ดีกว่า ชั้น 3
Pros:

ควรให้พักชั้น 5-6 ดีกว่า ชั้น 3

Cons:

ควรให้พักชั้น 5-6 ดีกว่า ชั้น 3

2025-10-04 • via Nuitee
A
Azad J • solo_traveller • in
8
Good location stay.
Pros:

Location was excellent.

Cons:

In the night it was a bit creepy.

2025-09-28 • via Nuitee
M
Michael • solo_traveller • us
10
2025-09-13 • via Nuitee