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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Air conditioning
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Room service
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Family rooms
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Safety deposit box
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Tour desk
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Currency exchange
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Non-smoking throughout
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Mobile app for room service
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Offsite parking discounted rates available
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Internet access
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Covered parking
Review Highlights
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Property Description
Central Location
Hotel New Imperial is conveniently situated in the heart of Mumbai, with popular attractions such as Girgaum Chowpatty Beach and Chor Bazaar just a stone's throw away.
Multilingual Staff
Our dedicated team at the 24-hour front desk is fluent in Arabic, Bengali, English, and Hindi, ensuring seamless communication and exceptional service for all guests.
Convenient Amenities
Enjoy a comfortable stay with amenities such as Asian breakfast, free WiFi, room service, tour desk, and currency exchange all at your fingertips.
Experience the vibrant city of Mumbai with us at Hotel New Imperial. Book now for an unforgettable stay!
This property will not accommodate hen, stag or similar parties.
Managed by a private host
Location
Guest Reviews
The Hotel is value for money and the location is good.
The breakfast is bare minimum but it is what was expected.
I had quite a bad experience on the first day. It was overbooked and We were relocated on the first day to a low grade hotel which was another 15 minutes drive.
The following day, when we checked in, the room allocated was a double room instead of triple room as booking. We were told that these were the only one available!
I think in one previous reviews, someone had a similar experience and being relocated on first day.
The hotel owner was informed about this situation and same did not bother him and I have paid the full amount as per booking.
All is good but parking is risky car parking at the road side
Breakfast quality needs improvement.
Good
I stayed at this hotel for 2 nights and had a really good experience. The staff was super friendly and helpful from the moment I arrived. Check-in was quick and smooth, and they even offered a welcome drink.
The room was clean and comfortable, with a cozy bed and working air conditioning. The bathroom was neat, and fresh towels were provided. I didn’t face any noise or disturbance – it was peaceful and relaxing.
Breakfast was tasty with a good variety. I especially liked the poha and fresh coffee. The location is also a big plus – everything I needed was nearby, including shops and transport.
Overall, I really enjoyed my stay. It was safe, clean, and perfect for a short trip. I would definitely recommend this hotel to friends and family, and I’d love to come back again.
I loved the way the staff generally responded to queries and general service.
The towels they provided were torn and AC wasn't serviced so wasn't cooling well, although after complaining it was rectified promptly. Overall a good stay, but probably paid more, might have got something better, there was no fridge for storing some cold milk atleast it should've been provided for the triple room.
Breakfast
NA
Location
The bed sheets were damaged, dirty and was not clean.
The toilets were not properly cleaned
I liked the facilities and staff behaviour, the food was decent. 😃
We requested the bathroom mat, as it made little bit messy with it as mat isn't provided. Other than that everything is good.
staf is very good nice
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