Hotel Goyal Palace

Hotels
6.1 (12 reviews)
Agra Cantt Road 360 , Agra , in
mr.shubhamgoyal01@gmail.com

listing image 1
Show all photos

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Proximity to train station
Cons:
Dirty rooms
Bad smells
Noise issues
Unresponsive staff
Lack of amenities
Poor value for money
Dissatisfaction with food and beverage options

Categories

Cleanliness
2
Cleanliness was consistently mentioned as a major issue by multiple guests, with complaints about dirty rooms and bad smells.
Service
3
Service received negative reviews, with guests mentioning issues with cleanliness, noise, and unresponsive staff.
Location
5
Although the hotel's proximity to the train station was a positive aspect, guests were generally dissatisfied with the location due to noise and lack of comfort.
Room Quality
3
Guests reported small, dirty rooms with bad smells, noisy environment, and uncomfortable accommodation.
Amenities
4
Guests mentioned the lack of amenities and poor quality of provided services as significant drawbacks of the hotel.
Value for Money
4
Many guests felt that the price was not justified by the poor services and facilities offered by the hotel.
Food and Beverage
5
Guests were generally dissatisfied with the food and beverage options available at the hotel.
Overall Experience
3
Most guests had a negative experience due to cleanliness issues, poor service, and uncomfortable accommodations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-01 06:18

Property Description

Convenient Location
Hotel Goyal Palace is strategically located just 600 meters from Agra Cantonment, making it a perfect spot for travelers looking to explore the iconic Taj Mahal and other nearby attractions.

Modern Amenities
Enjoy a comfortable stay in well-equipped rooms with flat-screen TVs and private bathrooms at Hotel Goyal Palace. The property also offers free WiFi throughout for the convenience of guests.

Exceptional Services
Experience top-notch hospitality with a 24-hour front desk, airport transfers, and room service available at Hotel Goyal Palace. Book now and make your stay in Agra memorable.

Important information:

This property will not accommodate hen, stag or similar parties.
Please inform Hotel Goyal Palace in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Check-in and check-out hours:

Location

Guest Reviews

6.1
Based on 12 reviews
Cleanliness: 2
Service: 3
Location: 5
Room Quality: 3
Amenities: 4
Value for Money: 4
Food and Beverage: 5
Overall Experience: 3
D
David • solo_traveller • fr
2
Cons:

They call in the room over night every night for no reasons and wake up people at 1am or 5-6am when we sleep. Bed and bathroom were not clean.

2026-02-08 • via Nuitee
S
Sofia • young couple • it
2
Very poor
Cons:

We've been at Hotel Goyal Palace in April 2025.
We decided to spend here one night because it's near the train station, but we actually spent almost the day because we were sick.
The room was literally in the hall, with obviously noises all day.
It was small, dirty and with bad smell. We ask for cleaner sheets but they were not white.
The bathroom was smelling of mothballs so much that all our clothes started to smell like this.
The only good thing is that Hotel is actually near the train station.

2025-05-09 • via Nuitee
S
Sachin • young couple • in
5
Passable
Pros:

NEAR TO RAILWAY STATION

Cons:

Compact Room

2024-12-27 • via Nuitee
D
Douglas • young couple • gb
3
Sold our room to someone else!
Pros:

Not much..

Cons:

We booked through Booking.com (BOOKING CONFIRMED) BUT, because we did not respond to the hotel's messages (We were otherwise occupied because we are on holiday!!) the hotel let our room to someone else!!! We arrived in the evening and the manager took us to another hotel which was not very nice (Hotel Byke Ride) although the staff were fine.

2024-11-25 • via Nuitee
J
João • young couple • pt
8
Very good
Pros:

Nearby railway station. Staff friendly and very helpfull.

Cons:

The room had no window and the bathroom had musty smell.

2024-11-14 • via Nuitee
M
Mebin • family with young children • in
8
Very good
Pros:

The hotel is very close to the railway station. The customer support is very good.

Cons:

Rooms could have been bigger.

2024-11-11 • via Nuitee
M
Masooma • with friends • ca
5
Passable
2024-11-10 • via Nuitee
N
Nakul • young couple • in
9
Can opt for more times
Pros:

Amazing stay

Cons:

Nil

2024-10-17 • via Nuitee
S
Sandeep • young couple • in
7
Good
2024-10-13 • via Nuitee
C
Carlos • young couple • gb
4
Ok for India but way long to feel comfy in the room.
Pros:

Helpful staff.

Cons:

No hot water, WiFi didn't work, it could be a bit cleaner.

2024-08-01 • via Nuitee
M
Manas • review category business travellers • in
10
Exceptional
2024-07-02 • via Nuitee
K
Kumar • with friends • in
2
Very poor
Pros:

Nothing

Cons:

Very bad water quality

2024-06-28 • via Nuitee
K
Kg • review category business travellers • in
10
5 star
Pros:

Hotel Goyal Palace--Nearest place to railway station , easy to book with out advance payment, As soon we book they will guide us how to travel and send auto person to pickup. we felt very happy about that , we visited first time but they made very comfortable. Hôtel is very neat and clean .., staff are very and kind and co operative, What breakfast and dinner very nice.thanks for gudence and arranging Taxy for our trip... we will certainly recommend.

Cons:

nothing to dislike, Every think good, thank you for all your support.

2024-04-15 • via Nuitee