Metcourt at Emperors Palace

Hotels
7.6 (3296 reviews)
64 Jones Road , Kempton Park , za

listing image 1
Show all photos
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Good amenities
Cons:
Poor service
Cleanliness issues

Categories

Cleanliness
7.15
Mixed reviews about the cleanliness with specific mentions of issues, but generally a fair standard.
Service
6.82
Negative feedback on staff interaction and helpfulness at front desk, indicating poor service.
Location
8.35
Several positive mentions about proximity to the airport and nearby amenities.
Room Quality
7.31
The room quality rated well, with some mentions about the room size being inadequate for families.
Amenities
7.84
General appreciation for facilities and breakfast variety.
Value for Money
7.8
Value rated positively due to decent pricing related to location and amenities.
Food and Beverage
8.34
Consistently praised for the quality and variety of the breakfast.
Overall Experience
7.22
A generally positive experience overshadowed by service and cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:39

Property Description

Luxurious Accommodations: Metcourt at Emperors Palace offers contemporary rooms with modern amenities, including flat-screen TVs and stylish interiors.

Entertainment and Relaxation: Guests can unwind by the outdoor pool, try their luck at the casino, or indulge in a pampering session at the spa.

Convenience at Your Fingertips: Enjoy quick meals at the deli, sip on drinks at the Cocktail Bar, and take advantage of services like car rentals and guided tours arranged by the helpful 24-hour reception staff.

Ready to experience luxury and convenience at Metcourt at Emperors Palace? Book your stay now and enjoy a memorable getaway!

Important information:

Please note, the hotel offers WiFi throughout - the first 500 MB per day is free, thereafter charges apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for ZAR 200 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 3296 reviews
Cleanliness: 7.15
Service: 6.82
Location: 8.35
Room Quality: 7.31
Amenities: 7.84
Value for Money: 7.8
Food and Beverage: 8.34
Overall Experience: 7.22
R
Ragubeer • solo_traveller • za
8
2026-05-16 • via Nuitee
L
Linell • extended_group • za
7
Nothing special, but was what we needed.
Pros:

Good communication.
Easy check in and out.
Great location for what we needed.
It was fine for one evening, nothing special, nothing wrong.

2026-05-15 • via Nuitee
A
Angela • solo_traveller • za
7
Pros:

Excellent breakfast. Good value. Perfect for stopover

Cons:

Pillows too bulky, Bed too soft.

2026-05-15 • via Nuitee
M
Mari • couple • za
8
2026-05-14 • via Nuitee
T
Thandeka • couple • za
10
2026-05-14 • via Nuitee
S
shania • family_with_children • za
10
Love it. We will be back.
Pros:

We can issue with the extractor but that was quickly attended to by maintenance.

2026-05-14 • via Nuitee
G
Gulam • solo_traveller • mz
7
2026-05-13 • via Nuitee
V
Vanessa • family_with_children • br
7
Camas confortáveis, cassino para quem gosta, perto do aeroporto, porém, muita muvuca.
Pros:

O quarto familiar é muito confortável, já o standard não muito (banheiro pequeno demais). As camas eram realmente excelentes. Localização e transfer bom para quem quer ficar próximo ao aeroporto. Muitas opções de restaurantes.

Cons:

Hotel lotado, muito barulhento, decoração brega. Checkin super demorado, atendimento no geral muito lento. Se você não gosta muito de muvuca, esse não é o hotel mais indicado.

2026-05-13 • via Nuitee
W
WELLINGTON • solo_traveller • za
10
2026-05-13 • via Nuitee
T
Tatenda (Tatah) • solo_traveller • zw
9
2026-05-12 • via Nuitee
N
Nikki • couple • za
6
Comfortable , close to airport. Amazing breakfast .
Pros:

Clean and warm

Cons:

Bathroom very small

2026-05-11 • via Nuitee
K
Kavilen • solo_traveller • au
7
2026-05-11 • via Nuitee
J
Juliana • couple • au
10
2026-05-10 • via Nuitee
A
Andreas • couple • za
8
2026-05-10 • via Nuitee
M
Marthie • solo_traveller • za
8
Good stay.
Pros:

The personnel was very welcoming and friendly and helpful. The room was clean and well maintained.

Cons:

As we were placed on the fifth floor, the noise of the extractor fans were disturbing at night.

2026-05-10 • via Nuitee
V
Vickie • solo_traveller • zw
6
Pros:

Proximity to the airport and food availability in the food court (helps with kids)

Cons:

The place was not explained well to us and it was a long walk to our rooms with our bags.. by ourselves

2026-05-09 • via Nuitee
J
Jama • solo_traveller • za
9
Pros:

The best breakfast ever. Nice and plenty.

Cons:

The shower tiles are very slippery and the water sprays are very thin.

2026-05-09 • via Nuitee
E
Elma Wallis • solo_traveller • za
8
2026-05-08 • via Nuitee
M
Mutua • solo_traveller • ke
1
2026-05-08 • via Nuitee
E
EDITH • solo_traveller • zw
9
Pros:

Ambience

2026-05-08 • via Nuitee