Peermont Metcourt at Emperors Palace

Hotels
7.6 (3489 reviews)
64 Jones Road , Kempton Park , za

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Good amenities
Cons:
Poor service
Cleanliness issues

Categories

Cleanliness
7.15
Mixed reviews about the cleanliness with specific mentions of issues, but generally a fair standard.
Service
6.82
Negative feedback on staff interaction and helpfulness at front desk, indicating poor service.
Location
8.35
Several positive mentions about proximity to the airport and nearby amenities.
Room Quality
7.31
The room quality rated well, with some mentions about the room size being inadequate for families.
Amenities
7.84
General appreciation for facilities and breakfast variety.
Value for Money
7.8
Value rated positively due to decent pricing related to location and amenities.
Food and Beverage
8.34
Consistently praised for the quality and variety of the breakfast.
Overall Experience
7.22
A generally positive experience overshadowed by service and cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:39

Property Description

Luxurious Accommodations: Metcourt at Emperors Palace offers contemporary rooms with modern amenities, including flat-screen TVs and stylish interiors.

Entertainment and Relaxation: Guests can unwind by the outdoor pool, try their luck at the casino, or indulge in a pampering session at the spa.

Convenience at Your Fingertips: Enjoy quick meals at the deli, sip on drinks at the Cocktail Bar, and take advantage of services like car rentals and guided tours arranged by the helpful 24-hour reception staff.

Ready to experience luxury and convenience at Metcourt at Emperors Palace? Book your stay now and enjoy a memorable getaway!

Important information:

Please note, the hotel offers WiFi throughout - the first 500 MB per day is free, thereafter charges apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for ZAR 200 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 3489 reviews
Cleanliness: 7.15
Service: 6.82
Location: 8.35
Room Quality: 7.31
Amenities: 7.84
Value for Money: 7.8
Food and Beverage: 8.34
Overall Experience: 7.22
M
Mauritz • family_with_children • ae
7
Sufficient and near airport.
Pros:

Room was clean and comfortable enough, with enough amenities. Excellent shower and bathroom areas. Beds were comfortable and clean. We did find ants in the fridge area and around the coffee station. Breakfast was good enough.

Cons:

Inability to eat in location after breakfast and had to walk all the way to casino area when we overslept. Air conditioner was a little loud, but ok.

2026-07-04 • via Nuitee
H
Hulisani • couple • za
10
2026-07-04 • via Nuitee
A
ayanda • family_with_children • za
10
Superb
Pros:

I booked a family room and it was an actual spacious family room, clean and colourful perfect for a family. The morning breakfast buffet was excellent with vast options.

Cons:

Nothing really, I was just not clear which one is the actual reception for the Metcourt . There is two entrances both of which are reception areas. Other than that there were no glitches.

2026-07-04 • via Nuitee
H
Hendrik • solo_traveller • es
3
Never again.
Pros:

Poor breakfast.

Cons:

Absurd price per night for the quality of the facilities

2026-07-04 • via Nuitee
C
Charmaine • extended_group • za
7
Pros:

Close to the airport

Cons:

Booked a twin room. Upon arrival the room was a double bed. Received a new room key... also a double... gave up!

2026-07-03 • via Nuitee
M
Mathemabe • solo_traveller • bw
4
2026-07-02 • via Nuitee
D
Deon • couple • za
9
2026-07-02 • via Nuitee
E
Erica • couple • za
6
Ag... ok.... expensive for very basic
Pros:

Lovely breakfast, very friendly accommodating staff. Open space room with the basics.

Cons:

The shower leaks onto the floor. You cant really put a towel in front of the shoewr door, because you are IN the shower. Stepping out of the shower with the wet floor is a serious tripping hazard.

2026-07-01 • via Nuitee
R
Ruth Hamilton • solo_traveller • na
8
2026-06-29 • via Nuitee
J
Jacob • couple • bw
4
Pros:

Breakfast was perfect however staff needs to friendly as they serve tables

2026-06-29 • via Nuitee
S
Sandiso • solo_traveller • za
7
Basic hotel with good breakfast
Pros:

The breakfast at hotel was great! Thank you! The room was decent.

Cons:

The staff could be a little bit more professional, I arrived late (23:00) at a hotel after a 10.5 hour flight, had to wait for quiet a while at the reception.

2026-06-29 • via Nuitee
N
Nell • solo_traveller • za
10
Enjoyed my stay and will book again for 23-25 October!
Pros:

My room was not ready at 14h30 when I wanted to check in. Within 10 mins the matter was resolved, and I was upgraded to a Family room. The best part of the upgrade was having a fridge in my room!!!

Cons:

The ' make up' of my room was only partially done by 13h30 when I returned for and break during conference sessions. I had put the notice on the door at 08h30 when I left for the conference. This is a minor issue but was a little inconvenient. Housekeeping resolved it by emptying waste bin and replacing bottled water.

2026-06-29 • via Nuitee
W
Willem • solo_traveller • zw
10
2026-06-27 • via Nuitee
T
Thobeka • solo_traveller • za
10
2026-06-26 • via Nuitee
R
Ramdharee • solo_traveller • za
6
2026-06-25 • via Nuitee
A
Andrea • solo_traveller • it
7
2026-06-24 • via Nuitee
M
Marlene • extended_group • za
10
excellent
Pros:

The total stay was excellent

Cons:

all was good - nothing to complain about

2026-06-23 • via Nuitee
R
Rengasami • solo_traveller • za
5
Pros:

Friendly staff

Cons:

Shower needs attention

2026-06-22 • via Nuitee
G
gregory • couple • au
6
2026-06-22 • via Nuitee
R
Raymond • solo_traveller • za
3
Pros:

Location
Porters well mannered

Cons:

Double Bed totally finished no support.
Breakfast bread stale
Food standing to long.
Room service every day still busy at 4pm?????
5 day stay and 1 day no towels
Room 5559 airccondition on 19degrees in winter complained nothing done?????
Will never ever use the permont again!!!!!!

2026-06-22 • via Nuitee