Veu Munnar Retreat - Valley View Rooms

Hotels
7 (252 reviews)
Gap road - Bisonvalley, Munnar , Munnar , in

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Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Restaurant
Room service
Family rooms
Non-smoking throughout
Outdoor furniture
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great view
Good service
Cons:
Cleanliness issues
Food quality inconsistent

Categories

Cleanliness
5.33
Multiple reviews reported cleanliness issues, including foul smell and inadequate bathroom conditions.
Service
8.3
Most reviews indicated that the service was good, though some noted inconsistencies.
Location
8.34
The location is frequently praised for its views, though some found access difficult.
Room Quality
6.29
Room quality perceptions varied, some enjoyed the view while others complained about room conditions.
Amenities
6.82
Basic amenities were lacking according to some guests, though some services were praised.
Value for Money
7.78
Value for money was appreciated by many, though issues with room quality impacted perceptions.
Food and Beverage
5.83
Food quality received negative feedback, particularly regarding specific dishes.
Overall Experience
7.3
Overall, guests had mixed feelings, with a balance of positive and negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 16:33

Property Description

Luxurious Accommodation
Indulge in comfortable rooms with modern amenities, ensuring a relaxing stay amidst the lush greenery of Munnar.

Delectable Dining Options
Enjoy a variety of culinary delights at our on-site restaurant, offering a mix of Chinese and Indian cuisine with special dietary options available.

Convenient Location
Explore nearby attractions like Eravikulam National Park and Lakkam Waterfalls, making the most of your getaway at Veu Munnar Retreat.

Ready to immerse yourself in the beauty of Munnar? Book your stay at Veu Munnar Retreat now for an unforgettable experience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7
Based on 252 reviews
Cleanliness: 5.33
Service: 8.3
Location: 8.34
Room Quality: 6.29
Amenities: 6.82
Value for Money: 7.78
Food and Beverage: 5.83
Overall Experience: 7.3
R
Raviteja Reddy • extended_group • in
1
2026-06-03 • via Nuitee
D
Dhayanithi • couple • in
3
2026-06-02 • via Nuitee
D
Dytto • solo_traveller • in
1
Pros:

Very worst

2026-06-02 • via Nuitee
S
Sandeep • solo_traveller • in
5
Room service is not available ...
Cons:

Room service is not available

2026-06-01 • via Nuitee
A
Anil • solo_traveller • in
4
Pros:

Location

Cons:

Service

2026-05-26 • via Nuitee
S
Sumanth • family_with_children • in
1
Overall bad experience and will never visit
Pros:

The hotel was well lit on its way and had power backup via mobile generator

Cons:

The breakfast replenishments wasn’t done to enough quantity against the number of guests present which always created scarcity. Felt like a trick to avoid serving breakfast and service was very slow. There was no hot water and in between the flow was stopped and had to get the receptionist to visit the room to resolve it where we lost majority of the time. Bath towels were not proactively provided and had to request for it. Most of the time there will be no one at the reception desk and have to wait in search of them to find one.

2026-05-18 • via Nuitee
S
Sebastian • solo_traveller • in
9
Pros:

Yess 👍

2026-05-17 • via Nuitee
M
marvel • solo_traveller • in
8
2026-05-17 • via Nuitee
F
falahudin • extended_group • in
4
2026-05-16 • via Nuitee
R
Roshan Paul • couple • in
8
Pros:

Ambience, rooms

Cons:

Service was very slow

2026-05-16 • via Nuitee
A
Abhishek • family_with_children • in
10
2026-05-15 • via Nuitee
A
Aamil • solo_traveller • in
9
2026-05-14 • via Nuitee
J
Joju • solo_traveller • in
2
Terrible stay..don't recommend
Pros:

Nothing

Cons:

Facility was bad,nothing was available not even hot water.. I had aged parents and 88 stairs to get to our room.
It felt like the resort was harassing us for the discount given on booking.com
Overall it was a horrible experience

2026-05-08 • via Nuitee
P
Praveen Kumar • solo_traveller • in
1
Cons:

We booked 5 suite rooms for our family stay, but despite room availability, the hotel initially refused to allocate all 5 rooms together, which made it very difficult for us to spend quality time as a family.

The rooms that were finally allocated had multiple issues — poor maintenance, damaged furniture, weak or no WiFi connectivity, windows that could not be closed properly, and absolutely no timely response from the helpdesk or hotel staff. Even after leaving the room keys at the front desk, housekeeping and room service were not done.

Hot water service was available for only one hour, and even then the water was barely warm. This caused major inconvenience, especially for kids and senior citizens.

We also noticed several guests who had booked online arguing with the front desk regarding under-maintained rooms and poor service.

The breakfast experience was equally disappointing. The same dishes were repeated on all 3 days of our stay, with very limited quality and variety.

During the rain, rooms were flooded with water and no floor mats were provided, making the stay even more uncomfortable.

Overall, this was one of the worst hotel experiences we have had, especially through Booking.com. Unfortunately, we had no option to cancel and shift to another hotel, which made the entire trip very upsetting.

2026-05-07 • via Nuitee
P
Praveen Kumar • solo_traveller • in
1
Hard experience in wonderful place
Pros:

Hotel situated in a very nice place with a valley view,no disturbance,quiet and peaceful.

Cons:

We booked 5 suite rooms for our family stay, but despite room availability, the hotel initially refused to allocate all 5 rooms together, which made it very difficult for us to spend quality time as a family.

The rooms that were finally allocated had multiple issues — poor maintenance, damaged furniture, weak or no WiFi connectivity, windows that could not be closed properly, and absolutely no timely response from the helpdesk or hotel staff. Even after leaving the room keys at the front desk, housekeeping and room service were not done.

Hot water service was available for only one hour, and even then the water was barely warm. This caused major inconvenience, especially for kids and senior citizens.

We also noticed several guests who had booked online arguing with the front desk regarding under-maintained rooms and poor service.

The breakfast experience was equally disappointing. The same dishes were repeated on all 3 days of our stay, with very limited quality and variety.

During the rain, rooms were flooded with water and no floor mats were provided, making the stay even more uncomfortable.

Overall, this was one of the worst hotel experiences we have had, especially through Booking.com. Unfortunately, we had no option to cancel and shift to another hotel, which made the entire trip very upsetting.

2026-05-07 • via Nuitee
S
Satheesh • solo_traveller • in
1
Dont book the stay with the photo mentioned. Service very worst
Pros:

Worst property

Cons:

Nothing to be liked in that property. Worst service

2026-05-06 • via Nuitee
G
Gladson • family_with_children • in
5
Pros:

Extreme Silence and Open valley view.

Cons:

No Hot water available for bathing

2026-05-05 • via Nuitee
A
Arun • family_with_children • in
6
2026-05-03 • via Nuitee
A
Amal • extended_group • in
3
2026-05-02 • via Nuitee
R
Rajendran • family_with_children • in
1
Please don’t stay, they only needed money,whatever u ask and request they ignore,horrible service,staff not stable, they
Pros:

Very worst and untrustworthy don’t go to this place, fan not working , toilet flush not working, no ventilation, no hot water provided, no tv working , staff are drunk always,

Cons:

It was hell spending so much money Very worst and untrustworthy don’t go to this place, fan not working , toilet flush not working, no ventilation, no hot water provided, no tv working

2026-05-01 • via Nuitee