Luxe Paradise Premium Hotel

Hotels
8.7 (1407 reviews)
75 Phố Phạm Hồng Thái , Hanoi , vn

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast
Cons:
Cleanliness issues
Service inconsistencies

Categories

Cleanliness
7.78
Several reviews mentioned issues with cleanliness, such as dirty rooms and the need for improved cleaning service.
Service
9.25
Multiple reviews highlighted friendly and helpful staff, though there were some service lapses noted.
Location
9.09
Location was consistently praised for being convenient and close to attractions.
Room Quality
8.74
Rooms were generally reported as spacious and well-equipped, with some exceptions for cleanliness.
Amenities
8.27
Facilities were generally good, although some amenities like the pool bar were under maintenance.
Value for Money
8.83
Several reviews indicated good value, particularly for the services offered.
Food and Beverage
8.68
Breakfast was mentioned positively, though some found it average.
Overall Experience
8.95
Overall experience was characterized positively, with some noted improvements needed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:32

Property Description

Luxurious Accommodations
Luxe Paradise Premium Hotel boasts elegantly designed rooms with modern amenities like flat-screen TVs, air conditioning, and comfortable bedding. Some rooms even offer stunning city views from private balconies or terraces.

Top-Notch Facilities
Indulge in the hotel's outdoor swimming pool, well-equipped fitness center, and onsite restaurant and bar. With 24-hour front desk assistance and free WiFi, guests can enjoy a hassle-free stay.

Convenient Location
Located in Hanoi, this 4-star hotel is surrounded by popular attractions such as Quan Thanh Temple, West Lake, and Ho Chi Minh Mausoleum. Plus, being just 22 km from Noi Bai International Airport makes traveling a breeze.

Book your stay at Luxe Paradise Premium Hotel for a truly memorable experience.

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

8.7
Based on 1407 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.09
Room Quality: 8.74
Amenities: 8.27
Value for Money: 8.83
Food and Beverage: 8.68
Overall Experience: 8.95
A
Andreas.op solo_traveller nl
2
Cons:

Dirty bathroom, after reporting the problem nothing was done for 3 days.
The bar is closed
If you ask for a taxi, they will forget to order it.
A ventilation shaft next to the window that makes noise all night long

2026-04-25 via Nuitee
O
OUSMAAL couple fr
10
2026-04-25 via Nuitee
M
Michał extended_group pl
10
Pros:

NA

2026-04-23 via Nuitee
A
Anita couple au
9
Comfortable and clean- staff helpful.
Pros:

Clean, friendly staff, comfortable beds.

2026-04-23 via Nuitee
L
Lenka extended_group cz
8
Pros:

It was great that the hotel let us check in early, which really helped us out. The room was also fully equipped and clean.

Cons:

I would recommend that the hotel pay more attention to the pool and the area around it; it didn't look very clean. Also, some of the staff had trouble speaking English.

2026-04-23 via Nuitee
M
Mari-France couple fr
8
Le séjour s’est très bien placé : nous recommandons les masseuses !👍
Pros:

Globalement, nous ne regrettons rien, pour autant la présentation faite sur Booking nous apparaît surfaite et entraîne forcément de la déception par rapport à la réalité.

Cons:

L’environnement de la piscine mériterait un sérieux nettoyage et rafraîchissement : vers l’accès des toilettes et douches, les chaises longues cassées et trouées, les plantes aux abords de la piscine ne sont au meilleur de leur forme…

2026-04-18 via Nuitee
I
islam solo_traveller fr
8
2026-04-17 via Nuitee
N
Niamh solo_traveller gb
8
2026-04-17 via Nuitee
K
kerry couple au
6
For 3 nights it was ok, good location, food reasonable
Pros:

The room was clean and reasonably comfortable

Cons:

The roof top pool, steps up were not maintained well, the pool area was scruffy, pool looked unkept

2026-04-17 via Nuitee
R
rosa couple es
8
Pros:

El personal molt amable i l'esmorzar molt complet.

Cons:

Res en concret, però només la mida de l'habitació, una mica justa.

2026-04-15 via Nuitee
A
Andria couple at
10
2026-04-14 via Nuitee
S
Sergei couple ru
8
Pros:

Классное местоположение, отзывчивый персонал. Номера в принципе комфортные и аккуратные, для бутик-отеля все супер

Cons:

Очень плохие завтраки. Мало позиций и не вкусно

2026-04-12 via Nuitee
K
Konstantinos couple gr
7
Fair choice
Pros:

The room was comfortable and the staff helpful. The gym, even with this equipment, was a good addition. Breakfast was fair.

Cons:

The pool space was poor and the pool water wasn’t clear enough to use it twice. I think that since the pool is a part of the facilities, they should present it better.

2026-04-11 via Nuitee
L
Lisa couple ca
7
You don’t get what you pay for
Pros:

All staff were very kind and helpful. I think this used to be a premium hotel but it really needs improvement for the price.

Cons:

Our air conditioner worked on occasion. Hanoi is in a heat wave so we really needed the air con. My husband ate the breakfast meats and I didn’t, he had diarrhea for 24 hours, air conditioning decided to not work so it was really uncomfortable for him. They sent maintenance up to fix it on day 2 of 4, we finally asked to be moved to a new room on day 3, which they did. The pool area pictures do not match what it actually looks like. Loungers are broken, and I don’t think the pool was serviced at all while we were there. Pool wasn’t clean.

2026-04-10 via Nuitee
D
Dominic couple gb
10
The most friendly staff in Vietnam!
Pros:

Loved the rooftop pool and the friendliness of the staff, rooms were clean and AC was great. Breakfast was good too, all well worth the price

Cons:

Signs mentioned rooftop bar from our 8th floor room, however there was no bar, either remove these signs or add a bar!

2026-04-10 via Nuitee
J
Jorg solo_traveller ca
7
War okay für eine Nacht, aber wenn sie ihre Arbeit richtig machen würden, könnte man mehr herausholen
Pros:

Zimmer war gut, der Rest nicht so

Cons:

Raum vor dem gym ist wie ein Abstellraum, die Toilette beim gym hatte weder Toilettenpapier noch Papiertücher. Nach der Suche nach Klopapier habe ich einen offenen Müllbeutel (?) in einem Schrank gefunden, mit Fliegen und Schimmel… pool area sieht auch heruntergekommen aus und habe den Pool deshalb nicht genutzt

2026-04-09 via Nuitee
D
Doron Drori family_with_children se
9
2026-04-09 via Nuitee
M
mohammed couple nl
10
2026-04-08 via Nuitee
I
Ines couple de
6
2026-04-08 via Nuitee
B
Benjamin couple nl
10
2026-04-05 via Nuitee