Lacasa Hotel Nyali

Hotels
7.4 (12 reviews)
Links Road , Mombasa , ke
lacasanyalihotel@gmail.com

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Express check-in/check-out
Ironing service
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Quiet and secluded location
Comfortable rooms
Friendly staff
Cons:
Poor customer service
Overcharging
Lack of certain amenities

Categories

Cleanliness
7
Guests mentioned cleanliness as a positive aspect, but some reviews highlighted cleanliness issues.
Service
5.7
Mixed reviews on service with complaints about customer service and overcharging.
Location
8.5
High rating for the hotel's secluded and quiet location near key landmarks.
Room Quality
8.7
Rooms were highly praised for being comfortable and exceeding expectations.
Amenities
7.6
Satisfactory amenities with some guests mentioning the lack of certain services such as a swimming pool and spa.
Value for Money
4.7
Mixed reviews on pricing, with some guests feeling overcharged and dissatisfied with the services offered.
Food and Beverage
7.6
Breakfast and restaurant services received positive feedback, although some guests desired more variety.
Overall Experience
9
Most guests had a positive overall experience and expressed intent to revisit.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-25 09:49

Property Description

Private Beach Area & Convenient Parking
Enjoy a tranquil stay at Lacasa Hotel Nyali with its private beach area and complimentary private parking for guests.

Comfortable Rooms with City Views
Relax in your room with a balcony offering stunning city views. Each room is equipped with modern amenities like air conditioning and a flat-screen TV.

Close Proximity to Major Attractions
Explore nearby attractions such as the Nyali Beach, Nyali Golf Course, and Mamba Village Crocodile Farm just a stone's throw away from the hotel.

To experience luxury and convenience in Mombasa, book your stay at Lacasa Hotel Nyali now.

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

7.4
Based on 12 reviews
Cleanliness: 7
Service: 5.7
Location: 8.5
Room Quality: 8.7
Amenities: 7.6
Value for Money: 4.7
Food and Beverage: 7.6
Overall Experience: 9
M
Mauro • solo_traveller • ar
8
Pros:

The location and cleanness

2025-09-09 • via Nuitee
R
Richard • solo_traveller • ke
6
2025-09-01 • via Nuitee
D
Dandara • solo_traveller • br
8
Equipe muito gentil e dedicada, gostei da experiência.
2025-08-25 • via Nuitee
L
Luke • solo_traveller • gb
10
2025-08-24 • via Nuitee
R
Rachel • family_with_children • ke
8
Pros:

Clean rooms

Cons:

No swimming pool
No fruits in the breakfast

2025-08-20 • via Nuitee
W
Wanjiru • solo_traveller • ke
9
2025-08-20 • via Nuitee
N
Nkatha • solo_traveller • ke
1
Poorest
Pros:

Nothing

Cons:

The direction and address does not communicate, there was no water in the room, there was no breakfast provided. No cooks . Dirty place

2025-08-19 • via Nuitee
S
Sam • couple • ke
1
Avoid at all cost!
Cons:

This hotel has the worst customer service I have ever seen. Hotel was booked for friends, who were significantly overcharged upon their arrival without realising. Despite the manager acknowledging the error he declined to refund at first. After some pressure he agreed, but then made a series of promises that were all false and he ultimately did not refund. This is no less than disguised theft.

2025-08-11 • via Nuitee
M
madeline • solo_traveller • ke
8
2025-08-08 • via Nuitee
C
Caroline • review category business travellers • ke
10
Exceptional
2025-06-19 • via Nuitee
M
Maggie • review category business travellers • ke
10
The best place to be!
Pros:

The hotel is located at a quiet and secluded place. I really loved that. The rooms look even more better than the pictures posted. The staff were very friendly, from the receptionist, Ben who calls you once you make the booking in case of any follow up questions, the receptionists, the guard, and the chef. All amazing. Would highly recommend and looking forward to visiting again.

2025-06-04 • via Nuitee
M
Maru • solo traveller • ke
10
My 3 day stay at Elcasa
Pros:

-Well spoken host
- quiete space with no disturbance.
- clean and safe.

2025-04-07 • via Nuitee