Nucleo Mayor Apart

Hotels
8.3 (576 reviews)
Avenida Camino Los Trapenses 2140 , Santiago , cl

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Location
Modern rooms
Good breakfast
Cons:
Cleanliness
Service issues
Noise

Categories

Cleanliness
7.51
Several reviews indicate cleanliness issues, such as dust and lack of basic supplies.
Service
8.48
Mixed feedback on service quality; some found it lacking, while others appreciated staff friendliness.
Location
9.52
Many reviews highlight the perfect location, with easy access to nearby amenities.
Room Quality
8.97
Generally positive feedback on room quality, though some mentioned noise issues.
Amenities
8
Amenities were noted as modern, but some felt there were missing items like kitchen utensils.
Value for Money
7.96
Concerns about prices not matching the service and quality received.
Food and Beverage
7.51
Mixed reviews on food quality; breakfast was not as expected by some guests.
Overall Experience
8.48
Overall experience was favorable, but marred by cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 12:56

Property Description

Rooftop Pool for Relaxation
Nucleo Mayor Apart in Santiago offers a tranquil escape with a rooftop pool, perfect for unwinding after a day of exploring the city.

Spacious Family Rooms
Ideal for families, this aparthotel provides comfortable and spacious family rooms, ensuring everyone has a relaxing stay.

Convenient Amenities and City Views
With free WiFi, private parking, and city views available in some rooms, Nucleo Mayor Apart combines convenience with a touch of luxury.

Book your stay at Nucleo Mayor Apart now for a memorable experience in Santiago!

Important information:

LOCAL TAX LAW Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars/creditr card (not debit) and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). * This additional fee (IVA) is not included in the hotel rates and must be paid separately. The pool is currently open with a limited capacity allowed and prior reservation is required. Remember that due to the capacity for sanitary measures, you must reserve a schedule for the use of the pool. **Please note** The Outdoor Pool will be closed on December 31st 2022 and January 1st 2023 due to assembly work for a New Year's eve celebration. The Outdoor pool will be available from January 2nd 2023.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Fri, Jan 16, 2026 until Tue, Mar 31, 2026

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

8.3
Based on 576 reviews
Cleanliness: 7.51
Service: 8.48
Location: 9.52
Room Quality: 8.97
Amenities: 8
Value for Money: 7.96
Food and Beverage: 7.51
Overall Experience: 8.48
C
catherine • solo_traveller • us
7
2026-04-28 • via Nuitee
H
Heinz • solo_traveller • cl
10
2026-04-24 • via Nuitee
M
Manuel • solo_traveller • cl
10
2026-04-22 • via Nuitee
U
Unai • solo_traveller • cl
10
2026-04-19 • via Nuitee
U
Unai • solo_traveller • cl
10
2026-04-19 • via Nuitee
G
gonzalez • family_with_children • cl
9
buena, sin contratiempos
Pros:

Servicios cercanos y proximidad con clínica, evitando traslados en auto.

Cons:

Quizá coordinar mejor el aseo dptos, era para tres, pero estaba preparado para dos, tal ves deberian informar que no se suministran insumos para lavar por ejemplo la vajilla,,pero detalle solucionable

2026-04-19 • via Nuitee
U
Unai • solo_traveller • cl
10
2026-04-19 • via Nuitee
H
Humberto • solo_traveller • cl
10
Bien y tranquila
Pros:

El orden y limpieza

Cons:

Que dejarán una sola tolla para adulto siendo que éramos 2

2026-04-18 • via Nuitee
O
OCTAVIO • family_with_children • pe
6
la estadia estuvo bien se salvaron los pequenos inconvenientes es bueno mejores los detalles
Pros:

la habitacion, cama, refrugeradora y equipamiento esta bien

Cons:

los domingos no hacen los cuartos, las toallas deben de cambiarlas tuvimos que soliciytarlo, no habia frazada en el cuarto tuvimos que solicitarla y luego nos atendieron muy amablemente

2026-04-16 • via Nuitee
M
Marichal • solo_traveller • cl
10
De primera calidad en general
Pros:

Excelente ubicación, las personas que trabajan en la limpieza son muy atentas y el personal también muy atentos y dispuesto siempre

Cons:

Muy buena atención y ganas de ayudar cuando el cliente lo necesita. Tuve un percance en mi viaje y me ayudaron en todo lo que pudieron y estuvo a su alcance

2026-04-16 • via Nuitee
C
Claudia • solo_traveller • cl
10
Pros:

La ubicación, la disposición de la habitación

Cons:

Había un olor desagradable al ingresar a la habitación

2026-04-14 • via Nuitee
N
natacha irma • solo_traveller • cl
10
Pros:

Todo

2026-04-14 • via Nuitee
A
Alejandra Raquel • couple • cl
8
2026-04-12 • via Nuitee
S
sanhueza • couple • cl
8
2026-04-04 • via Nuitee
J
Jorge • solo_traveller • co
8
Pros:

La propuesta de valor es excelente... precio calidad ubicacion...

Cons:

Por favor mejorar la dotacion de la cocina, solo tuve un vaso durante mi estadia, el sarten para hacer el desayuno lo encontre en mal estado, sucio, viejo, con el mango desajustado.

2026-03-29 • via Nuitee
Ólafur • couple • is
10
Overall a good stay, full value for the money.
Pros:

The location of the hotel is great, close to a shopping area with grocery stores and restaurants.
Nice swimming pool on the roof top.

2026-03-27 • via Nuitee
P
Pamela • solo_traveller • cl
7
Pros:

La ubicación y el espacio. Muy cómodo.

Cons:

- El desayuno era de baja calidad. No hay café de grano y no hay mucha proteína. Esperaba más.
- Deberían enviar indicaciones anticipadamente para saber cómo ubicar la recepción.

2026-03-27 • via Nuitee
S
Sebastian • solo_traveller • cl
8
2026-03-25 • via Nuitee
F
Fernando • solo_traveller • cl
8
Cumple pero no impresiona
Pros:

amplio y comodo

Cons:

el desayuno muy decepcionante. el wifi tampoco funciona muy bien

2026-03-24 • via Nuitee
S
sebastian • couple • cl
6
Buena ubicación y servicios cercanos, A trabajar en el ruido ambiente.
Pros:

Ubicación y cafeterías cercanas.

Cons:

Mucho ruido tanto de los autos que pasan como de la ventilación, despertamos a las 4 am por un ruido que es igual que estuvieran utilizando un taladro en la pieza.

2026-03-23 • via Nuitee